Asked by: John Cooper (Conservative - Dumfries and Galloway)
Question to the Ministry of Housing, Communities and Local Government:
To ask the Secretary of State for Housing, Communities and Local Government, pursuant to the Answer of 13 July 2026 to Question 18049 on Government Departments: Greater Manchester, and to the Answer of 14 July 2026 to Question 14979 on Ministry of Housing, Communities and Local Government: Darlington, what the average percentage attendance rate of assigned Regulator of Social Housing staff was at 3 Piccadilly Place in Manchester in the most recent working week for which figures are available, expressed as a percentage of assigned staff attending the workplace and in absolute terms.
Answered by Jim McMahon - Parliamentary Under-Secretary (Housing, Communities and Local Government)
Regulator of Social Housing (RSH) has 123 staff assigned to 3 Piccadilly Place. In the most recent working week for which figures were available, 40 desk bookings were recorded. This is equivalent to an average of 33% of the 123 assigned staff attending the local office during that week.
This figure is based on desk booking data, which is the only attendance measure currently captured. Meeting rooms at the site are also used but are not subject to the same data collection. Total attendance at the local office may, therefore, be higher than desk bookings alone suggest.
RSH offers hybrid working, it does not mandate a fixed number of office days each week but does encourage the use of collaboration spaces and office attendance for training, team meetings, and line management meetings. Due to the nature of their work, staff are also regularly on-site visits and meetings with social housing landlords as well as meeting with other external organisations.
The Housing Ombudsman Service no longer has a lease at Citygate Manchester.
Asked by: John Cooper (Conservative - Dumfries and Galloway)
Question to the Ministry of Housing, Communities and Local Government:
To ask the Secretary of State for Housing, Communities and Local Government, pursuant to the answer of 13 July 2026 to Question 18049 on Government Departments: Greater Manchester, what the average percentage attendance rate of assigned Housing Ombudsman staff was at Citygate City Gate, Manchester in the most recent working week for which figures are available, expressed as a percentage of assigned staff attending the workplace and in absolute terms.
Answered by Jim McMahon - Parliamentary Under-Secretary (Housing, Communities and Local Government)
Regulator of Social Housing (RSH) has 123 staff assigned to 3 Piccadilly Place. In the most recent working week for which figures were available, 40 desk bookings were recorded. This is equivalent to an average of 33% of the 123 assigned staff attending the local office during that week.
This figure is based on desk booking data, which is the only attendance measure currently captured. Meeting rooms at the site are also used but are not subject to the same data collection. Total attendance at the local office may, therefore, be higher than desk bookings alone suggest.
RSH offers hybrid working, it does not mandate a fixed number of office days each week but does encourage the use of collaboration spaces and office attendance for training, team meetings, and line management meetings. Due to the nature of their work, staff are also regularly on-site visits and meetings with social housing landlords as well as meeting with other external organisations.
The Housing Ombudsman Service no longer has a lease at Citygate Manchester.
Asked by: John Cooper (Conservative - Dumfries and Galloway)
Question to the Department for Environment, Food and Rural Affairs:
To ask the Secretary of State for Environment, Food and Rural Affairs, what the average percentage attendance rate was of assigned Natural England staff at Arndale House Manchester in the most recent working week for which figures are available, as a percentage of assigned staff attending the workplace and in absolute terms.
Answered by Jenny Riddell-Carpenter - Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)
The week commencing 28 Sept 2026, a total of 76 Natural England staff attended Manchester Arndale House office, equating to a daily average of 15.2 people. 144 Natural England staff have Manchester as their base office, equating to a daily attendance rate of 10.6%.
Asked by: John Cooper (Conservative - Dumfries and Galloway)
Question
To ask the Secretary of State for Digital, Culture, Media and Sport, pursuant to the Answer of 13 July 2026 to Question 18049, on Government Departments: Greater Manchester, what the average percentage attendance rate of assigned Building Digital UK staff was at Trinity Bridge House in Salford in the most recent working week for which figures are available, expressed as a percentage of assigned staff attending the workplace and in absolute terms.
Answered by Ian Murray - Minister of State (Department for Digital, Culture, Media and Sport)
Neither the former Department for Science Innovation and Technology nor the Department for Digital, Culture, Media and Sport monitor staff attendance at a directorate level. This means we do not average attendance figures for Building Digital UK staff at Trinity Bridge House or any other location.
Asked by: John Cooper (Conservative - Dumfries and Galloway)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, pursuant to the Answers of 13 July 2026 to Question 18049 on Government Departments: Greater Manchester, and 14 July 2026 to Question 14979 on Ministry of Housing, Communities and Local Government: Darlington,what was the average percentage attendance rate of assigned HMCTS staff at Metro Building Salford M5 3EY in the most recent working week for which figures are available, expressed as a percentage of assigned staff attending the workplace and in absolute terms.
Answered by Sarah Sackman - Minister of State (Ministry of Justice)
The information requested is not held by Metro Building Salford, M5 3EY.
Asked by: John Cooper (Conservative - Dumfries and Galloway)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, pursuant to the Answers of 13 July 2026 to Question 18049 on Government Departments: Greater Manchester, and 14 July 2026 to Question 14979 on Ministry of Housing, Communities and Local Government: Darlington, what was the average percentage attendance rate of assigned LAA staff at Piccadilly Gate 26 Store St, Manchester M1 2WD in the most recent working week for which figures are available, expressed as a percentage of assigned staff attending the workplace and in absolute terms.
Answered by Sarah Sackman - Minister of State (Ministry of Justice)
For week commencing 5 October 2026, the average attendance rate of Legal Aid Agency staff assigned to Piccadilly Gate, 26 Store Street, Manchester M1 2WD was 22.3%, equating to 16 members of staff.
Please note that these figures are derived from data sets which are reliant on staff manually reporting office attendance. As a result, the reported figure may be subject to retrospective adjustment where staff complete attendance returns after the reporting period. In addition, staff may omit to complete attendance forms which may affect the accuracy of the recorded attendance rate. Individual reasonable adjustments may also be agreed to remove or reduce disability-related barriers.
Asked by: John Cooper (Conservative - Dumfries and Galloway)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, what the average percentage attendance rate was of assigned CAFCASS staff at Piccadilly Gate, Manchester in the most recent working week for which figures are available as a percentage of assigned staff attending the workplace and in absolute terms.
Answered by Jake Richards - Parliamentary Under-Secretary (Ministry of Justice)
Cafcass does not routinely record workplace attendance by employees' designated office location.
As of October 2026, 138 staff had the Manchester (Piccadilly Gate) office recorded as their designated office location. During the most recent working week for which data are available (5-9 October 2026), an average of 9.8 unique users per day accessed the Cafcass network from the Manchester office, with 49 unique daily logins recorded across the week. These figures are derived from network access data and represent unique daily logins from the Manchester office.
Cafcass does not require staff to attend an office for a specified number of days each week. Staff whose designated office location is Manchester may be working from another Cafcass office, attending court hearings, undertaking visits with children and families, or carrying out other work-related travel. Equally, individuals accessing the Manchester office may be based at another Cafcass location. As a result, the data should not be interpreted as the percentage of Manchester-based staff attending the office.
Asked by: John Cooper (Conservative - Dumfries and Galloway)
Question to the Department for Transport:
To ask the Secretary of State for Transport, pursuant to the answer of 13 July 2026 to Question 18049 on Government Departments: Greater Manchester, what the average percentage attendance rate of assigned ORR staff was at Piccadilly Gate in Manchester in the most recent working week for which figures are available, expressed as a percentage of assigned staff attending the workplace and in absolute terms.
Answered by Keir Mather - Parliamentary Under-Secretary (Department for Transport)
For the week commencing 28th September (the last week for which full data was available) ORR had an average of 40% of staff attending per day at Piccadilly Gate in Manchester. In absolute terms, 14 staff on average attended each day during this week. These figures exclude staff who have a reasonable workplace adjustment.
Asked by: John Cooper (Conservative - Dumfries and Galloway)
Question to the Department for Business, Innovation, Science and Trade:
To ask the Secretary of State for Business, Innovation, Science and Trade, pursuant to the Answer of 13 July 2026 to Question 18049, on Government Departments: Greater Manchester, what the average percentage attendance rate of assigned Insolvency Service staff was at 3 Piccadilly Place in Manchester in the most recent working week for which figures are available, expressed as a percentage of assigned staff attending the workplace and in absolute terms.
Answered by Blair McDougall - Parliamentary Under-Secretary of State (Department for Business, Innovation, Science and Trade) (Jointly with the Department for Energy Security and Net Zero)
For the period of Oct 5th 2026 – Oct 9th 2026, the average attendance for the 388 workers with Manchester assigned as their home office was 27%. This does not include allowances for working offsite, part time working and agreed leave. The Insolvency Service’s Manchester office has 146 desks, across the week the office was 71% full.
Asked by: John Cooper (Conservative - Dumfries and Galloway)
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, pursuant to the answer of 13 July 2026, to Question 18049, on Government Departments: Greater Manchester, and to the answer of 14 July 2026, to Question 14979, on Ministry of Housing, Communities and Local Government: Darlington, what was the average percentage attendance rate of assigned HMRC staff at Trinity Bridge House, 2 Dearmans Pl, Salford M3 5DS in the most recent working week for which figures are available, expressed as a percentage of assigned staff attending the workplace and in absolute terms.
Answered by James Murray - Financial Secretary to the Treasury and Paymaster General
HM Revenue and Customs (HMRC) does not calculate office attendance as a weekly percentage. Employees are expected to spend at least 60% of their working time in an office or other workplace, regardless of location, which is monitored over a monthly period. This expectation may be adjusted, where appropriate, to accommodate individual circumstances, including health-related needs, agreed workplace adjustments or the requirements of a particular role. The latest validated data show that, in August 2026, 2,600 of 3,030 of colleagues assigned to Trinity Bridge House in Salford met their individual office attendance expectation representing 85.8% of assigned staff.