Joanna Cherry
Main Page: Joanna Cherry (Scottish National Party - Edinburgh South West)Department Debates - View all Joanna Cherry's debates with the Ministry of Justice
(6 years, 5 months ago)
Commons ChamberRead Full debate Read Hansard Text Read Debate Ministerial Extracts
Lucy Frazer
The DWP is taking a number of measures to ensure that it gets decisions right the first time. It has recruited an extra 150 presenting officers and is taking feedback from the tribunals to ensure that the reconsideration process is as effective and as right as possible.
Joanna Cherry (Edinburgh South West) (SNP)
Yesterday, the DWP yet again decided not to appeal a PIP case for fear of losing, and it owes billions in back payments following successful tribunals. I am pleased to hear that the Minister has had discussions with the DWP, but will she tell us whether she specifically raised the distress that going through unnecessary appeals causes claimants and the waste of public money from the UK Government fighting cases?
Lucy Frazer
The hon. and learned Lady makes an important point. Nobody wants people to go to court unnecessarily and nobody wants the most vulnerable to be put under unnecessary pressure. Many parts of the system are doing their best. We are looking at digitisation to improve the process and to make the system easier to use, and we are also trying to get clearance times down. The judiciary is also working closely with the DWP to try to ensure that people get decisions right the first time and quickly.
Joanna Cherry
In Scotland, the new social security agency has at its heart a culture of dignity, fairness and respect. The Law Society of Scotland has said that the United Kingdom benefit system does not treat claimants with dignity and fails to develop best practice from learning from appeal decisions. What discussions did the Minister have with her DWP counterpart about the need to observe the principles of administrative justice in how the benefit system is administered and about how the DWP will learn from appeal decisions so that it stops making the same mistakes over and over?
Lucy Frazer
I discussed getting decisions right the first time with Minister for Disabled People, Health and Work, and we talked about the importance of getting feedback from the tribunal that can be fed into the DWP’s decision makers to ensure that they get decisions right the first time. I also liaise with Her Majesty’s Courts and Tribunals Service to ensure that all aspects of the process are managed effectively.