Jo Swinson
Main Page: Jo Swinson (Liberal Democrat - East Dunbartonshire)Department Debates - View all Jo Swinson's debates with the Cabinet Office
(14 years, 1 month ago)
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Tracey Crouch
My hon. Friend makes a good point. Furthermore, we could consider a register of reputable door-to-door collectors to provide the donor with easy access to trustworthy information. Transparency is extremely important to combating the problem, and we need to work with the charity industry and the legitimate private companies that operate under contract with those charities, to ensure that it exists.
Jo Swinson (East Dunbartonshire) (LD)
I thank the hon. Lady for giving way and congratulate her on securing the debate. Sadly, we still have to discuss this issue because it remains a problem, although I and other Members have been raising it for some years.
The hon. Lady mentioned working in partnership with the charity industry, and that touches on the nub of the issue. As she said in relation to cross-border agencies, many agencies—whether trading standards or the police—do not take responsibility. Would it be possible, perhaps using the Minister’s good offices, to get the relevant agencies together to hammer out a solution, rather than having everybody saying that it is not their responsibility?
Tracey Crouch
The hon. Lady should be congratulated on, and recognised for, all the hard work that she has done on this issue over the past three or four years; her debate in 2007 certainly started the process of increasing awareness. The fact remains that there is no communication across all the agencies and regulators involved. She raises a good point, which I hope the Minister will take on board.
The charity industry should consider a register of reputable door-to-door collectors to provide donors with easy access to trustworthy information. I now have a greater awareness of some of the bogus activity that takes place, and I recently received through my door leaflets that looked dubious. To be honest, however, it is difficult to find out whether collection organisations are legitimate, and giving consumers easy access to such information will greatly improve the public’s trust in collections and the amount that is donated to charity.
As a nation, we are generous donors to charity, which means that hundreds of charities benefit from millions of pounds, and that pays for many different services that the state cannot provide. Furthermore, our clothing donations help fulfil environmental and waste targets. However, of the three primary ways of donating clothes—shops, banks and bags—two are under threat from thieves. All charities that collect door to door now worry about theft. Half of all donors who no longer give clothes cite scam collectors as their reason for not doing so.
Bogus collection has grown from a small-time deception to a nationwide organised crime, costing charities millions of pounds in lost revenue. Unless the issue is taken seriously right from the top, the scam will continue. I urge the Minister to deliver more than a few warm words and instead to lead the attack so that the public can give with confidence and charities can receive the donations that they deserve.