Rail Cancellations and Service Levels
Debate between Jo Gideon and Huw Merriman(1 year, 5 months ago)
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Huw Merriman
As I said, I am keen to meet as many hon. Members as require it—no doubt my officials will be tearing their hair out—and I am happy to meet the hon. Lady. We certainly know that, because our railways were built by our pioneering Victorians, much of the infrastructure needs renewal, some of which can be particularly complex and expensive to deliver. Ownership can have an impact on that as well. I am keen to meet her to find out more and see what we can do.
Jo Gideon (Stoke-on-Trent Central) (Con)
My hon. Friend might have seen the picture of me sitting on the floor of an Avanti train that was picked up by the media. Avanti’s response was mealy mouthed and gave every excuse under the sun—unions, working practices, leaves on the line, engineering works—but there is no excuse for bad management. As well as inefficient services, the services do not run on time and the ticketing is shoddy. If someone gets on a train, they cannot have a cup of coffee because the machines do not work, and there is overcharging. Everything to do with the Avanti rail service is appalling and I urge the Government to look at it in the round, not just at the reasons it gives for not running an efficient service.