Volunteers

Jo Gideon Excerpts

Thursday 2nd May 2024 Westminster Hall

[Jo Gideon (Stoke-on-Trent Central) (Con)]

I beg to move,

That this House has considered the contribution of volunteers.

I am delighted to speak on the theme of volunteering. The absence of a large number of Back Benchers gives me the chance to opine at length on a subject close to my heart. I thank the hon. Member for City of Durham (Mary Kelly Foy), who kindly co-sponsored this debate with me; she sends her apologies for health reasons, but would like me to state her recognition of the enormous contribution of the volunteers, in County Durham and beyond, who do so much for our communities. I would like to use this debate to do exactly the same.

This may be my last opportunity to highlight the wonderful work of individuals and organisations in my constituency without the pressure of a tight time limit, Ms Nokes, so I hope that you and the Minister will indulge me if I incorporate into the debate a love letter to the wonderful people it has been my privilege to work with in the great city of Stoke-on-Trent, including the more than 70 charities and community groups who share their wisdom and provide mutual support at my charity roundtable. In a city where many people struggle with both their finances and their health, I am humbled by the work of the many volunteers who step up to help those who are less fortunate, and by how those with little look after those with less.

The resilience of my local community stems from a strong sense of place and identity, and decades of disappointment about a lack of investment after the decline of the traditional industries that were a feature of the city: the steelworks, the mines and the potteries. As the city sees a renaissance, with the growth of new creative and digital sectors, transport and logistics and new civil service jobs, there are still too many who struggle with the cost of living or with accessing services. The help that volunteers provide is essential.

Next month, charities across the UK will be celebrating 40 years of Volunteers Week, an annual campaign that starts on the first Monday of June. It is an opportunity for charities and the wider public to recognise, celebrate and thank the UK’s incredible volunteers for all that they contribute to our local communities, the voluntary sector and society as a whole. I am grateful for the opportunity to have this debate in advance of Volunteers Week: it allows me not only to highlight the incredible achievements of our country as a result of volunteering, but to make a call to action to those who have got out of the habit of volunteering or may never have had the opportunity. I encourage them to look at their local community and consider how they might help out and give their time.

Volunteering is critical to a vibrant, flourishing and resilient civil society. It benefits volunteers and the organisations with which they are involved; it has transformational impacts on beneficiaries and their communities, delivering public services and building social cohesion. That support can be seen particularly clearly during crises such as the covid-19 pandemic, but community support is not simply about helping people affected by the pandemic or its economic and social aftershocks. The contribution of volunteers extends much further and deeper than unforeseen emergencies. Many people volunteer with sports clubs, youth groups—including the Scouts, the Guides and other uniformed groups—and faith communities or neighbourhoods. Others provide more specialised support, such as youth mentoring; working with prisoners or the homeless; or volunteering in a hospital or other health settings, such as through Helpforce, a charity providing volunteers in support of the NHS. In my own patch, the work of volunteers for the local hospice is remarkable.

There is a lack of robust data on the economic and wider social impact of volunteering, but it is worth noting that Andy Haldane, a former chief economist at the Bank of England, has valued the contribution of volunteering to the UK economy as being in excess of £50 billion a year, or 2.5% of GDP. Even that is likely to be an underestimate: if occasional and informal volunteering were included, the figure would probably be much higher. The latest data from the National Council for Voluntary Organisations shows that approximately 14.2 million people in the UK volunteer through a group, club or organisation, with many more volunteering informally.

Interestingly, people over 50 are most likely to volunteer and provide unpaid care. According to the latest community life survey results, respondents aged 65 to 74 were most likely to participate in formal volunteering at least once a month compared with other age groups, alongside the contributions they make to the economy through work. It is important that we recognise and value the impactful contributions that the many volunteers over state pension age make by bringing their wealth of skills and experience developed in the workplace.

The benefits work both ways. Volunteering can have a transformational impact on the lives of older people themselves. Research has shown that older people who take part in volunteering report improved wellbeing, improved life satisfaction and lower rates of depression. Older people are incredibly positive towards charities and do a great deal to support them, both financially and through volunteering. There is a real appetite among many older people to do more. Many have a skill that they would like to use to help a charity, but do not know how to get involved.

I feel strongly that more needs to be done to link older people up with volunteering opportunities, giving them the chance to access all the health and wellbeing benefits that are linked directly to community action. That is why I am hosting an over-55s fair at Staffordshire University on 31 May, to offer advice and connect people. It is a core part of my Nothing but a Number summit, which aims to make Stoke-on-Trent an age-friendly city. The importance of volunteering will definitely be on the agenda.

At the other end of the spectrum, social action has a dual benefit for young people: the positive impact for the chosen cause and the personal skill gained from the experience. It helps to improve students’ motivation at school, and is particularly powerful in developing soft skills such as leadership and teamwork, which are more difficult to teach in the classroom. Research has discovered that young people are extremely socially minded and believe that individuals have a duty to make a positive social contribution. They are committed to causes and want to use their time to make an impact.

Although many young people want to make a difference, they too need information on how to get involved. People want to volunteer. Time and again, I hear about people not knowing how to make the first step. That is the biggest barrier to volunteer recruitment. Despite the overall decline in volunteering, 62% of people who have not volunteered in the past three years say that they could be encouraged to volunteer. There is huge untapped potential, which provides a key opportunity for the Government to support the sector in unlocking this good will. The Scouts shared with me that people volunteer either because they have an existing connection to the Scouts or simply because they were asked to. We should not underestimate the power of simply asking people to volunteer.

I run a local charity roundtable every month. A lovely story was shared with me by the National Literacy Trust. One of its literacy champions, Caroline, began her journey with the trust during the summer of 2022, when she supported some of its very busy Tales in the Park events. Since then, the whole family have got involved. They are always on hand to support the trust’s work. They have run activities that benefit our community, including running literacy activities on Port Vale match days, running a Hallowe’en Booktacular event outside their house, where they gave out books as well as sweets, running a community bookcase outside their house, and supporting many of our local literacy events.

At school, Caroline’s son Jayden ran Look for a Book trails for his class during Kindness Week and supported his school with book donations. He even runs a community bookcase, wheeling out his trolley of books every Friday afternoon for parents to choose and swap books. Having started as a reluctant reader, Jayden is so proud to be a literacy champion and is keen to support his peers in any way he can. He just loves helping people. That is just one example of how inspiring young people to volunteer can encourage them to invite friends and family to join in their voluntary activities.

Jayden volunteers because he loves helping people. NCVO research shows that people overwhelmingly volunteer because they want to make improvements to the communities they live in and help the people around them. When people are asked why they volunteer, the most common motivation is simply the desire to make a difference. People also gain a sense of achievement by volunteering; they make new friends, gain new skills and improve their career prospects.

Not only does volunteering have significant value to society, but a recent report by the British Heart Foundation has found that it has clear benefits to the individual, and it can play a key role in contributing to the Government’s ambitions for increasing healthy life expectancy, levelling up and tackling loneliness. In particular, 94% of volunteers agreed that volunteering had helped them feel less isolated or lonely, 92% agreed that volunteering had helped their mental health and 80% agreed that it had helped their physical health.

Volunteering can take many different forms across all settings in society. One in five recent volunteers have volunteered for local community or neighbourhood groups, the most popular cause: that might include volunteering at food banks or hostels or helping the homeless. There are also many services delivered by volunteers that are deemed essential by the public: the Samaritans, St John Ambulance and Citizens Advice, to name but a few.

I read in the news recently that the boss of the supermarket chain Iceland had said that medics saved his life after he collapsed at last Sunday’s London marathon. He was racing to raise money for Alzheimer’s Research UK when he became unconscious just a mile from the finish line. He came around to St John Ambulance volunteers piling ice on his chest in an attempt to bring his temperature down from a dangerously high 42°C. Volunteers like these make an extraordinary contribution to our society. They played a huge part in the successful roll-out of vaccines during the covid-19 pandemic, and they continue to support communities through cost of living challenges.

Volunteering also keeps our high streets alive and preserves the heritage of our towns. Let us consider charity shops; we know that high streets around the country could be completely abandoned without them. Without people running things on high streets, we would lose the soul of our towns and cities. Dougie Mac is a well-loved Stoke charity, and I am sure that we can all picture the shop fronts for other charities such as Cancer Research, the Salvation Army and Oxfam. Charities up and down the country are so grateful for the volunteers who run their retail, without which they would cease to exist: the vast majority of their income has to be generated through commercial activities, and without volunteers, that would be impossible. We need to maintain the community input into keeping our high streets alive, and recognise the role that volunteers play.

To come back to local heritage, I love visiting Etruria Industrial Museum in Stoke. It has the only operational steam-powered potter’s mill in the world. It is managed by Bernard Lovatt and run entirely by volunteers. If not for Bernard, this significant heritage site would most likely have ceased to operate, despite being of huge historical impact not only to Stoke-on-Trent but to the history of ceramics manufacturing in the UK. Many of the places that we value, such as National Trust properties, would not survive without an army of volunteers. Passing on our knowledge of history to future generations would be impossible. Volunteering is vital for society, and the Government need to keep recognising that.

Who knows where volunteering can lead? My good friend Danny Flynn, the head of North Staffs YMCA, began his career in the charity sector by moving to London to work as a community service volunteer at a day centre for homeless people. He now runs one of the most successful YMCAs in the country. Under his leadership, many young people are given a helping hand. The monthly community meal encourages volunteer teams from across the city to cook a meal for 100 people in the community. A few months ago, I enjoyed taking the challenge up myself.

Every volunteering journey is different. Danika started volunteering as a community champion with Thrive at Five, a national charity that attends my roundtable. Supported and given the chance to learn new skills, she set up a club to support parents over the summer holidays. She now has a paid position walking alongside parents in their journey through the early years—all because she volunteered.

We know the profound benefit that volunteering has on the individual, on communities and on society, but there are still many barriers to overcome. When I spoke to volunteers at my local branch of St John Ambulance, I was surprised to learn that they have to purchase their own uniforms. That, plus the cost of travel, can be a barrier. I am grateful that the Government have already invested a lot of money in removing some of those barriers and getting people involved. In March 2023, the Department for Culture, Media and Sport launched the Know Your Neighbourhood fund with up to £30 million to widen participation in volunteering and tackle loneliness in 27 disadvantaged areas across England. However, we can still do more.

Volunteers are not valued enough by society as a whole, and the UK does not even measure the work of volunteers and voluntary organisations, so we cannot fully credit their contribution to society. That said, the scale of the voluntary response to the pandemic was undoubtedly amazing: millions of people looking after their neighbours reconnected the social fabric, but the effect did not persist because people had to go back to their jobs and had less time on their hands. Mid-covid, I wrote an article discussing the importance of supporting the voluntary sector in which I predicted that many of the vast army of individuals who came forward to help neighbours and neighbourhoods would disappear once everyone went back to their pre-covid life. Unfortunately, that is precisely the situation we now face. Levels of formal volunteering have declined and remain well below pre-pandemic levels. In 2017 17% of people had volunteered in the past 12 months; by 2023 just 13% had. That is an estimated 1.55 million fewer people volunteering over the period.

The long-term trend toward greater reliance on a smaller civic core is troubling. It is a real concern for charities: 40% report that the lack of volunteers has prevented them from meeting their main objectives. Small charities in particular, which make up 80% of the 165,000 registered charities in England, are facing huge problems with volunteer recruitment and retention, but this issue has been raised with me even by national charities, such as the Scouts, which make invaluable contributions to the voluntary workforce across the UK but are currently facing challenges in volunteer recruitment. That has led to unprecedented waiting lists and a worrying decline in their workforce.

The increase in need is not being matched by an increase in volunteering capacity. In fact, many charities are victims of their own success. They often deliver vital services that the public value but are not currently or fully delivered through public sector bodies. The voluntary sector is often asked to do more, but not given the funding to match.

Volunteers also need training and support. During the pandemic, an incredible volunteer army helped on every street by delivering shopping for neighbours who were shielding and aiding with the vaccine roll-out. Volunteers who go into people’s homes and work with the most vulnerable need training and support. I became aware of the professional requirements often required of volunteers when I visited one of my local organisations, Birches Head Get Growing, which is a wonderful group that collects and distributes food, clothing, household items, books and toys to tackle issues relating to poverty and waste. Co-ordinating a group of 30 to 40 volunteers and leading workshops and courses is a full-time job.

The belief of local charities and, most significantly, faith groups that we hold the solutions to the problems we face locally and that we can work together with the resources we already have to make an impact that will be an endless legacy for our communities, is truly inspirational, but it is becoming ever more challenging. Interestingly, we are seeing changing trends in the kinds of volunteering people seek: there is a preference for shorter term, more flexible or one-off opportunities. That is a shift from the traditional pattern whereby people provide large amounts of time to one organisation over many years. Although that poses challenges for organisations delivering services, it provides opportunities to attract new and more diverse volunteers.

Interestingly, 53% of new British Heart Foundation volunteer recruits between January and March 2023 were 16 to 24-year-olds, compared with 42% before the pandemic. Perhaps this is an opportunity to think about how we can retain engagement with a younger generation of volunteers, but in doing that, we also need to make sure that we address the fact that younger volunteers in particular are worried about being left out of pocket. Only half of volunteers surveyed by the NCVO said that their organisation would reimburse them for their expenses if they asked. The increasing financial barriers to volunteering are very likely to mean that even fewer people from deprived areas volunteer. The NCVO, which does an incredible job of supporting the voluntary sector, has done a lot of work with MPs through the all-party parliamentary group on charities and volunteering, and we will be publishing a report at the end of May that takes a deeper look at the “Time Well Spent” data on deprivation and volunteering.

When looking for other opportunities to open doors to volunteering initiatives, we should consider the workplace and businesses’ commitment to corporate social responsibility. Many businesses already excel at supporting volunteer efforts and collaborating with charities to leverage employee volunteering to address social and environmental issues. I recently heard from Amazon, which encourages employees to participate in a global month of volunteering to support causes that they are passionate about. Tens of thousands of Amazon employees in the UK will volunteer alongside their peers, adding to the company’s efforts to support its local communities throughout the year. In 2023 more than 43,000 hours were spent volunteering by Amazon employees in the UK.

I am always delighted to hear about everybody who volunteers, even in this place, and my own staff get involved with local initiatives too. Matthew Bridger has pioneered volunteer projects since he was 16, including setting up the Little House Project homeless shoebox appeal, and Izzy Kennedy from my office often volunteers in her local primary school to mentor children who struggle to engage in the classroom. Even in this place, we can encourage our small teams to use their talents and play their part.

People, particularly the younger generation, are increasingly conscious of companies’ reputations and corporate responsibility records. They want to shop with businesses that they see as ethical and are determined to work for organisations whose values they share. We should make it easier for businesses to do this, and work with employers to make volunteering easier. Voluntary organisations need a regular commitment, not the usual three volunteering leave days offered by employers. Will the Minister consider—or has he already considered— introducing a right to request paid leave for volunteering, or amending section 50 of the Employment Rights Act 1996 to enable reasonable time off for trustee duties? School governors, for example, are entitled to time off work under section. Trustees play a vital role overseeing charities, but there are currently an estimated 100,000 trustee vacancies.

We could make volunteering affordable by reviewing and uplifting the approved mileage allowance payment. The approved rate has not changed since 2012, despite the costs associated with motoring having increased substantially. While it is primarily aimed at employees, AMA is also used to reimburse volunteers who use their own car as part of their activities. To enable more people to give their time, might the Minister consider a fair, transparent review of the approved rate?

We should do more research into the potential impact of the cost of living on the ability of university students to participate in volunteering. I spoke to Birches Head Get Growing in my constituency, which provides extensive placements for university students as part of the work placement and site supervisor schemes. More attempts to get students to volunteer like that are needed, but the changed situation following the increase in student fees and the cost of living crisis means that students have become less able or less motivated to volunteer.

I have spoken in the past about social prescribing, which is another popular concept, but does not seem to have had the necessary funding attached at the delivery end. The idea is great, moving us away from medicalising every person’s needs and toward helping in a different community-based way. Examples include helping people to tackle obesity by signing them up to healthy activities, or loneliness by promoting participation in group craft activities; but the organisations that run those activities have costs to meet, and those need to come out of the budgets of prescribers. NHS England should work with the charity sector to increase social prescribing of volunteering, to improve people’s health and reduce pressure on GPs and other healthcare services. Departments should better capture and share information about Government-placed volunteers and the onward journey of those referrals. Again on the topic of data, we need to maximise the impact of the third sector “satellite account” within Office for National Statistics data to better understand and demonstrate the value of the charity sector and volunteering.

We should explore specific policy measures, such as the ones I have briefly mentioned, that support and promote volunteering. Alongside that, we should consider how broader policy choices and broader socioeconomic factors affect volunteering. There is currently no effective strategy for volunteering in England. How much does the Minister consult other Departments about the impact on volunteering of policymaking across a wide range of issues? Will he partner with organisations such as the NCVO and draw on the learning, experience and evidence of the sector to set a strategic direction for volunteering?

I am a great believer in trusting the people, so I am keen for those in our local voluntary sector, who work so closely with our local communities, to articulate a strong vision of a collective approach in order to develop a volunteering strategy that works for Stoke-on-Trent. I look to the Minister to develop a strategy that will work for the country.

--- Later in debate ---

[Jo Gideon]

It has been an absolute pleasure serving under your chairmanship, Ms Nokes. I think that we have had a very positive debate. We have all had the opportunity to praise some of our local charities, volunteers, and organisations that work with volunteering. As the hon. Member for Bath (Wera Hobhouse) said, volunteers come in all shapes and sizes.

I have to slightly disagree with the hon. Member for Tiverton and Honiton (Richard Foord) about the mileage allowance. Some people can afford to pay for their own petrol, or diesel or whatever, but if they cannot, that should not be a barrier to them being able to volunteer when they want to.

We have covered a huge range of topics, and I do not want to delay people longer, so I will just say that this has been enormously positive. To misquote Dylan Thomas, I do not plan to go gentle into that good retirement, so this is something that I will continue to fight for into the dusk. I very much thank everybody who has taken part. And thank you, Ms Nokes, for your chairmanship.

Question put and agreed to. 

Resolved,  

That this House has considered the contribution of volunteers.

Oral Answers to Questions

Jo Gideon Excerpts

Thursday 25th January 2024 Commons Chamber

[Greg Hands]

I am feeling the hon. Gentleman’s love this morning, Mr Speaker.

We have consulted very widely on the border target operating model. We have put in a lot of time and effort, we have done a lot of consultation, we have been running webinars and putting out leaflets to make sure that businesses are aware, and the introduction of the model will of course be staged.

The hon. Gentleman needs to be careful about what Labour’s plan will be. This week, the EU ambassador to London revealed the fact that Labour’s desire for a food and veterinary agreement is likely to lead to closer dynamic alignment between London and Brussels in the future, which is directly against his party leader’s stated policy of no dynamic alignment.

[Jo Gideon (Stoke-on-Trent Central) (Con)]

11. What steps her Department is taking to encourage sub-postmasters who were affected by the failure of the Post Office Horizon system to claim compensation.

[Mary Robinson (Cheadle) (Con)]

12. What steps her Department is taking to encourage sub-postmasters who were affected by the failure of the Post Office Horizon system to claim compensation.

[The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)]

Over £153 million has been paid to 2,700 victims. We encourage anyone impacted to use the three compensation schemes available. We have already published the details of the up-front £75,000 fixed-sum offer for group litigation order postmasters on the gov.uk website, created a new claim form, and written to all eligible members of the GLO scheme to explain the offer further.

[Jo Gideon]

The Post Office Horizon scandal has shocked the nation. My constituent Kym Ledgar received a settlement under the historical shortfall scheme, which did not take into account the enormous stress, the extra work in trying to balance the books, the damage to her reputation and the price she and her family paid in lost income, having had to make up the shortfall herself. Does the Minister agree that we need to acknowledge the wider cost of the Post Office’s appalling behaviour? Will he meet me to discuss how those who accepted an offer under the historical shortfall scheme may now receive compensation that truly reflects the impact that the Post Office’s conduct over two decades has had on their lives?

[Kevin Hollinrake]

I apologise on behalf of the Government to Kym Ledgar for what she has been through. It is absolutely our intention that everybody gets full and fair compensation, and that is not only for financial losses but for non-pecuniary losses. We have taken a number of steps to ensure that the compensation is fair and delivered swiftly, including by establishing the independent advisory board, on which the noble Lord Arbuthnot sits. We will continue to work with the board and consider what further action is required, but yes, I would of course be happy to meet my hon. Friend to discuss these matters further.

--- Later in debate ---

[Kemi Badenoch]

I believe that this might be an issue for the Department for Culture, Media and Sport, but if the hon. Lady will write to me, we can look at that specific case.

[Jo Gideon (Stoke-on-Trent Central) (Con)]

I am grateful to the Minister for working with me on the issue of button battery safety, and grateful for the ongoing commitment of the five working groups that were set up in 2022 following the tragic death of one of my constituents, Harper-Lee Fanthorpe, and the campaign for Harper-Lee’s law. Will the Minister meet me to discuss progress, and, in particular, how the guidelines drawn up by the Office for Product Safety and Standards can be made compulsory so that more deaths and injuries from button battery ingestion can be prevented?

[Kevin Hollinrake]

My hon. Friend has done a fantastic job with the campaign, and has made huge progress towards ensuring that best practice is followed by suppliers. Of course I shall be happy to meet her to see what more can be done.

Non-disclosure Agreements in the Workplace

Jo Gideon Excerpts

Tuesday 5th September 2023 Westminster Hall

[Jo Gideon (Stoke-on-Trent Central) (Con)]

I am very grateful to my right hon. Friend the Member for Basingstoke (Dame Maria Miller) for securing this important debate.

Perhaps the debate should have been titled, “The misuse of non-disclosure agreements”. As has been said, NDAs were originally intended to protect sensitive corporate information, but sadly they have morphed into a disturbing tool that is used to conceal wrongdoing and silence victims. Instead of protecting the innocent, NDAs have been weaponised to shield the guilty.

Although employment tribunals are an option for seeking justice, they often fall short in addressing the underlying issues. Primarily, they focus on whether the employer’s actions were legally justified rather than on tackling the root causes. Whistleblowers have only that route to remedy their losses. With no route to ensure that their concerns are acted on, they no protection from retaliation, as all protection is retrospective.

It is clear that our current legal framework has proven ineffective in protecting whistleblowers and has neglected the very public interest that it was designed to safeguard. However, it does not stop there. The use of NDAs extends beyond workplace harassment; it reaches into the realm of whistleblowing, which is crucial for the protection of our democracy and public interest.

As part of the all-party parliamentary group on whistleblowing, I am very aware that NDAs are all too often used to protect an employer’s reputation and the career of the wrongdoer, rather than the victim. Few signatories of NDAs are offered alternative ways to protect their own privacy without protecting the rights of the guilty party; few signatories of NDAs understand that they are signing away their right to talk about their experiences forever. Most signatories of NDAs profess to feeling guilty and even complicit, and of being unable to warn others as a consequence of their NDA. Often, signatories continue to be victims in the future. For example, when they are looking for new employment, they are unable to explain why they left their previous role. That makes it incredibly difficult to find a new job and many whistleblowers never work again in their chosen profession.

I am sure we all agree that whistleblowers who come forward with evidence of wrongdoing should be celebrated and not silenced. Many non-profit organisations, such as Whistleblowers UK, work hard to advocate for the fact that whistleblowers play a vital role in exposing corruption, safeguarding public funds and ensuring transparency in both the public and private sectors. Shamefully, a third of all universities in England have used NDAs in circumstances relating to student complaints. I am glad that has been addressed recently by the Higher Education (Freedom of Speech) Act 2023 and I call on the Minister to recognise the support from across the political spectrum for doing what is right and reviewing the flaws in the legal framework.

I turn to a slightly different issue. Imagine a scenario in which serious structural issues appear in a property on a residential development within the 10-year period of a builder’s guarantee. Those issues are likely to have been caused by subsidence linked to inadequate preparation of the entire site prior to building, which is the developer’s responsibility. A homeowner might think that they are doing the right thing by highlighting the situation, believing that truth and justice will prevail. However, to close down any discussion about the wider implications, they may be silenced with a settlement and an NDA. By the time the subsidence becomes visible in the other properties, the developer’s guarantee period has elapsed and they can deny responsibility for the ensuing trauma that is caused to the entire community of people whose properties are blighted. Voices are silenced, stories are buried and grievances are ignored. That is not justice; it is a miscarriage of our values and principles.

Any protections intended by PIDA, which has been in place for 25 years, have failed, because the process incentivises settlements and confidentiality clauses. In 25 years, not a single case has been passed to law enforcement to investigate the allegations or evidence of wrongdoing. The legislation proposed in the Whistleblowing Bill includes provisions to tackle the misuse of NDAs. It goes further by introducing legislation that would ensure that concerns are investigated, that those responsible are held to account, that NDAs are used properly and not to suppress wrongdoing, that a mechanism is put in place for police compliance, and that whistleblowers are protected from the unscrupulous practice of imposing gagging orders on anyone. This is why the Whistleblowing Bill is a crucial part of legislation that can bring about positive change. It represents an opportunity to improve the safety of everyone in our communities and to demonstrate the Government’s commitment to support for our citizens’ army of whistleblowers, who are the first line of defence against crime, corruption and cover-ups. It is our duty to protect those who speak up for what is right and to ensure that no one is silenced in the face of wrongdoing. I call on the Minister to listen to the suggestions made here today.

Oral Answers to Questions

Jo Gideon Excerpts

Thursday 23rd March 2023 Commons Chamber

[Kemi Badenoch]

I would be happy for either officials or a Minister in my Department, depending on diaries, to have a meeting with the APPG. It is a sector that we want to support, and we will do all we can to demonstrate that.

[Jo Gideon (Stoke-on-Trent Central) (Con)]

17. What steps her Department is taking to help support the growth of small and medium-sized enterprises.

[The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)]

Through finance, we are making sure that the Government are supporting UK SMEs through our recovery loan scheme and through the start-up loans scheme, which has provided 101,000 loans and nearly £1 billion. On business support, a network of 38 growth hubs across England provides access to information and advice, and we are removing barriers by supporting SMEs seeking to export through the Export Academy, UK Export Finance, cutting red tape and incentivising investment.

[Jo Gideon]

Businesses and traders in Stoke-on-Trent city centre are supported by the fantastic team at our Hanley business improvement district. This week, with investment from the safer streets fund, they are giving a much-needed facelift to shop fronts in Hope Street, making the gateway route to our city centre more attractive. Does my hon. Friend agree that such initiatives, which make our shopping areas more attractive, are a good investment that encourages business growth locally? Will he join me in congratulating my city centre BID?

[Kevin Hollinrake]

It is a great pleasure to do so. I congratulate my hon. Friend on her work. The money that has been invested in Hope Street will contribute to its being a safer, more welcoming place to visit and shop, which in turn will support the local economy. Regenerating streets such as Hope Street is essential to making our high streets and town centres successful, and I congratulate her on the work she does in this regard.

World Down Syndrome Day

Jo Gideon Excerpts

Thursday 23rd March 2023 Commons Chamber

[Jo Gideon (Stoke-on-Trent Central) (Con)]

First, I thank my right hon. Friend the Member for North Somerset (Dr Fox) for securing the debate and for all the work he did to ensure the Down Syndrome Act 2022 became law.

During our lifetime, there has been a significant change in attitude towards Down syndrome. Undoubtedly, there is still more that can be done to improve the quality of life and opportunities of people with Down syndrome, but as we mark the 18th anniversary of the first World Down Syndrome Day, we should not forget the progress that has been made in understanding the condition and supporting those with Down syndrome to be treated fairly so they are able to live full and productive lives.

I speak with personal experience. My father had an elder brother, Donald, who had Down syndrome. I was only told of his existence when I was 27 years old and pregnant with my second child. Donald died in 1946, aged about 25. He spent all his life in an institution, which was standard practice at the time. My father did not talk about his brother. He found it too painful. My mother explained to me that when my father was a small child, my grandmother had taken him with her every month to visit his brother in the institution and the experience had traumatised him.

When I spoke during the Down Syndrome Bill debate last year, I referenced the BBC series “Call the Midwife”, which documented attitudes towards Down syndrome and how they started changing in the 1950s and 1960s as people with Down syndrome were able to take an active part in their communities. Not only have attitudes changed, but life expectancy has increased dramatically in recent decades from 25 years in the 1900s to 60 years today. Medical science has advanced and people can live extremely healthy and long lives, and make a great contribution to our society.

I am incredibly grateful for this opportunity to celebrate the achievements and contributions of people with Down syndrome to their local communities and to our society as a whole.

[Jim Shannon (Strangford) (DUP)]

I congratulate the right hon. Member for North Somerset (Dr Fox) on securing the debate. We are all encouraged by the situation. What comes to my mind is a young gentleman called James Martin, the 31-year-old who starred in the roaring success, “An Irish Goodbye”. He has gone from working in Starbucks to living his dream by winning a globally recognised award. Most importantly, he has never let his disability get in the way of goals and achievement. Does the hon. Lady agree that James is a true role model to all individuals out there who feel that society restrains them due to their disability, and reminds them that the world is their oyster—or in this case, their Oscar?

[Jo Gideon]

I thank the hon. Gentleman for his intervention. He is absolutely correct.

In Stoke, the Stoke and Staffordshire Downs Syndrome Social Group was set up in 2016 by a family in my constituency after their son was born with Down syndrome and the couple walked away from hospital with just a factsheet about the disorder. Today, the group meets regularly in Birches Head and is making a difference to the lives of more than 50 families by organising regular trips and activities, as well as supporting families emotionally and connecting them with wider support groups.

I would also like to highlight the great WorkFit programme for its role in making workplaces more inclusive. WorkFit is an employment programme that matches places and supports individuals with Down syndrome into work, with more than 1,000 individuals successfully accessing the service to date. In my constituency of Stoke-on-Trent Central, I was delighted to hear that the programme supported Grace into her role at Dunelm distribution centre, where she works dealing with returns from customers. She works two days a week and really enjoys being part of a great team who are very supportive. She uses her computer skills to process returns from customers and is very proud of her job.

Last week’s Budget outlined ways in which we would like to see a greater proportion of working-age people in employment, with a specific emphasis on supporting disabled people into work. One thing I would like to see is an improvement in ensuring that public transport services are available for travelling to and from work, so that a lack of access is not a barrier to that aim. Indeed, while it is wonderful to hear stories like Grace’s, according to the Down’s Syndrome Association, people with Down syndrome often face barriers and prejudice, lack of opportunities, low expectations, stereotyping and other negative attitudes. A study by Mencap found that 62% of adults with learning disabilities in the UK want to work, but only 6% have a paid job.

Everyone should have the right to work. People who have Down syndrome want to work for the same reasons as everyone else: to earn their own money, learn new skills, meet new people, feel valued, contribute to society, and have the chance to be more independent. Work is important for so many reasons and is a key part of our personal ambitions. For employers and their workforce, being equipped with the knowledge and understanding of how to better support a colleague with the condition is at the heart of the matter. In fact, it is key to achieving an inclusive work environment.

The same goes for education. The majority of children with disabilities in developing countries are currently out of school, while many of those enrolled are not in learning. To ensure that all children have access to quality education, education policies and practices must be inclusive of all learners, encourage the full participation of all, and promote diversity as a resource rather than as an obstacle. I was listening to an interview with a teacher recently, who said that she had seen such a difference in her class after moving from retrospectively altering her lesson plans for children in the class with Down syndrome, to thinking about how she can make a plan that includes the needs of all her pupils from the beginning. When we think about successful inclusion, it is about how are we supporting teachers to include and value everyone from the start, as opposed to adapting and modifying in retrospect.

The theme of this year’s World Down Syndrome Day is “With Us Not For Us”. I think that reflects my point well: a move from the outdated charity model of disability to working with others to treat them fairly so that they have the same opportunities as everyone else.

[Karen Bradley (Staffordshire Moorlands) (Con)]

Mr Deputy Speaker, I hope you will forgive me, but my constituent Ed Daly is in the Public Gallery with his mum, Jane. They spoke at the event on Tuesday in Parliament and they are fantastic advocates for this cause. Everything my hon. Friend says absolutely sums up what they have been saying to me. Will she, as I do, pay tribute to them?

[Jo Gideon]

I absolutely do pay tribute to them. I cannot see them in the Public Gallery, but it is wonderful that they are here to listen to the debate and to hear all the support there is for them in the House.

Support in decision making is really good. We all need help from people who know us and want the best for us. But people should have the right to make the final decision, the right to dignity and individuality, and the right to be in control of their lives.

Oral Answers to Questions

Jo Gideon Excerpts

Wednesday 8th March 2023 Commons Chamber

[The Prime Minister]

Of course my thoughts and condolences go to Jean’s family. It is absolutely right that we continue to make progress on improving performance in urgent emergency care. We outlined plans to do that just the other month, and I am pleased to say that we have been seeing a marked improvement over the last few weeks in comparison with the peak pressures that we saw over the winter, owing to covid and flu, both in waiting times in A&E and in ambulance performance times. Because of the investments that we are making in more ambulances, more doctors and nurses, and more discharges, I am confident that we will continue to make progress towards securing the care that we all expect and need to see.

[Jo Gideon (Stoke-on-Trent Central) (Con)]

Q12. Since its release earlier this year, the heartwarming and inspiring story of Dave Fishwick’s journey to set up a community bank has quickly risen to become one of Netflix’s top films. Last week in the Chamber, I called for more initiatives such as the “Bank of Dave” to support local communities across the UK. Does the Prime Minister agree that financial inclusion is an essential part of levelling-up opportunities in our communities, and will he meet Dave and me to discuss how we can replicate his success story in other areas such as Stoke-on-Trent?

[The Prime Minister]

Community focus banks and non-bank lenders such as Burnley Savings and Loans have a vital role to play in ensuring that everyone has access to affordable credit. That is why we have made it quicker and easier for new banks to enter the market. Since the new bank start-up unit was created a few years ago, 30 new banks have been authorised. I will ensure that my hon. Friend has a meeting with the Exchequer Secretary to discuss this issue further.

Employment Relations (Flexible Working) Bill

Jo Gideon Excerpts

3rd reading
Friday 24th February 2023 Commons Chamber

[Jo Gideon (Stoke-on-Trent Central) (Con)]

I thank my hon. Friend the Member for Bury North (James Daly) for what he has just said, which I will build on. I will restrict my comments to those sectors that are unable to offer the level of flexibility that this Bill might suggest.

Stoke-on-Trent Central has a very large manufacturing base, a very large logistics base and engineering works, and these are sectors in which it is quite difficult to provide the flexibility for homeworking. As is the case across the country, they also have a challenge with recruitment. I welcome the Bill and the work that has been done by the hon. Member for Bolton South East (Yasmin Qureshi), because flexibility is not just about hybrid working and homeworking; it is also about looking at working patterns. With manufacturing, for instance, shifts may have been established a long time ago, when the circumstances for employees were different. In order to attract new talent to those industries now, sometimes flexibility is hugely important.

There is a slight concern that we may be creating a two-tier system, whereby some people can work flexibly and some cannot. Analysis during the pandemic showed that more than 38% of workers earning £40,000 or more had hybrid working arrangements during a week in 2022, and that people in higher income brackets were more likely than those in other income brackets to work from home exclusively. Financial managers, directors and programmers were able to work from home, whereas those in occupations with lower average earnings, such as gardeners, carpenters and mechanics, were far less able to do so.

There is also something else to be aware of. I am not saying that we should be less flexible, but young people need to have the ability to learn from more experienced workers when they come into the workplace—the water cooler moment, the sharing of ideas and the innovation. If we have too many people working from home for too long, we run the risk that our ability to learn on the job and to innovate might be somewhat reduced.

[Mark Eastwood]

My hon. Friend mentions the ability to learn on the job. I suggest that what we have learned from the pandemic is how to use technology such as Zoom and Teams meetings. Does that not compensate for the lack of face-to-face contact?

[Jo Gideon]

During the pandemic, we all experienced the fantastic tools that are Zoom and Teams. We in this place continued to work, with some of us dressed appropriately all the way down and some of us maybe only from the waist up—I hear rumours. It showed a more human face to many people, because we saw babies, dogs and all sorts of things in the background. It rendered people much more than their profession, which was good.

For apprentices, however, nothing beats the ability to be next to somebody who has done the job for a long time and who can show them and help them. I agree with the point raised by many that the impact on disabled people, with the flexibilities they require in the workplace, will be enormously helpful. Only 52.3% of disabled people are in employment, compared with 82% of the general population, and this legislation surely will be an enormous help.

The other benefit of flexibility is that if people have less time in the workplace, they can spend more time on education. In areas like mine, the importance of upskilling to get the new high-tech jobs that we hope to have in the future cannot be overstated. I fully back the Bill; we need to reflect on some of the issues that may come up incidentally, but that is not a reason not to be more flexible.

--- Later in debate ---

[Rachel Hopkins]

This gives day one rights at work, compared with—[Interruption.] We would like to see a greater ability for employees to secure flexible working as a right from day one through discussion.

In response to the hon. Member for Bury North, I want to build on the point that the right to flexible working includes flexible hours, compressed hours, staggered hours, and flexibility around childcare and caring responsibilities. There are examples of its being a win-win-win, such as in Luton when, following cuts to budgets, the refuse operatives came up with a new working model that resulted in the same productivity in four days rather than five. It not only met their needs but supported the needs of the business and—sadly—met an objective to make savings.



We know that allowing working people to ask for flexible working is one thing, but ensuring that all workers have the opportunity to benefit is another.

We are committed to ending one-sided flexibility, so that all workers have secure employment and regular and predictable working hours, enabling them to plan their lives around a stable job. We want to ensure that businesses can truly maximise the talent of their employees by creating thriving working environments. Evidence shows that that will greatly increase recruitment and retention. Research by Working Families found that only three in 10 UK parents would be likely to apply for a job that did not list flexible working options in the advert, yet eight in 10 UK parents would be likely to apply for a job if it did list flexible working options in the advert.

[Jo Gideon]

I am confused as to why the hon. Lady’s position seems to be that employers would not want to provide more flexible working and need a labour law to enforce them to do so. That is not my understanding of business. I know that the Labour party claims to be the friend of business, but I am not quite sure how we can be a friend to business and assume that businesses do not have the interests of their employees at heart.

[Rachel Hopkins]

I take the hon. Lady’s point. However, not all employers operate as effectively as the ones that she has experience of, because many people have not had the opportunity to secure the flexible working they need and have had requests turned down.

Importantly, Labour would ensure that businesses can truly maximise the talent of their employees by creating thriving working environments. We would support small and medium-sized businesses to adapt to flexible working practices and to increase the uptake of flexible working, which is good for people and good for businesses. It would boost productivity, employee engagement and staff retention.

In closing, it is right for me to refer to my personal experience. In my career, before having the privilege of being the Member of Parliament for Luton South, I enjoyed the benefits of flexible working arrangements at first hand, both as an employee and as a manager of people. As an employee, I flexibly balanced my working hours both when studying part-time for a Masters degree as well as when I was a local councillor carrying out my duties. While working in human resources, I saw how flexible working—whether it be hours or location—can suit different people’s lives and commitments, especially women, and help to retain expertise and talent in the workplace when people’s circumstances change.

I end my remarks by reiterating that we wholeheartedly welcome the introduction of this Bill. It is a long-overdue and positive step that will help hard-working people across the country, and I am pleased that it has the Government’s support.