Thames Water

Debate between Jim Dickson and Emma Reynolds

Tuesday 16th June 2026 Commons Chamber

[Emma Reynolds]

I entirely understand why the hon. Lady and her constituents are fed up with the company’s poor performance, and I have written to Ofwat expressing my concerns. I do not want her constituents to pick up the bill for that poor performance.

[Jim Dickson (Dartford) (Lab)]

For far too long, Dartford residents have put up with very poor performance and high water bills. It is extremely likely that Thames Water leaks contributed to the collapse of the Galley Hill road in 2023, as a result of which Swanscombe residents have been pretty much trapped in their town over the past three years. As the Secretary of State has said, it is vital that the company does not have its performance standards diluted or receives protection from fines as a consequence of the deal that is on the table. Does she agree that any deal must put consumers and environmental protections first, and that investors should not benefit at the expense of billpayers and vital infrastructure improvements?

[Emma Reynolds]

As I said in my statement, customers are at the front and centre of my consideration of this serious issue. The Environment Agency will continue to investigate any pollution incident and any breach of statutory obligations of any water company, including Thames Water, and will continue to take enforcement action against those companies, including the imposition of fines.