(4 years, 6 months ago)
Commons ChamberAs well as having a relationship with claimants, many work coaches have been deployed into processing claims. Both those things are critical to making sure that the 1.8 million people can get paid on time, and they deserve a tribute for that. As we get over this peak, I think we will see work coaches being able to resume other work with their claimants.
There have been more than 82,000 new claims for universal credit in Wales. That is unprecedented and I echo the thanks to DWP staff, but some people are still struggling to get support with their new claims, including the constituent who could not get through on the phone and had to walk for 45 minutes to get help because she cannot afford internet access. May I urge the Secretary of State to make it much easier to access support with new claims, including by ending the five-week wait?
We do not intend to end the five-week wait—that is where advances can help. The hon. Lady is right to point out the difficulties people have with telephony. We have turned that system around, so it should be more straightforward now that the DWP calls claimants rather than the other way around.
(5 years, 4 months ago)
Commons ChamberThe RSPB and the Wildlife Trusts, which both have fantastic reserves in my constituency in the Newport wetlands and the Magor marsh, are strongly supportive of establishing a nature recovery network to restore and repair habitats. Will the Government commit to putting that on a statutory footing?
(5 years, 5 months ago)
Commons ChamberThe Minister will know that Wales recycles more than any other part of the UK, with ambitious targets and a new £6 million fund to help businesses become plastic free. Should the Government not learn from Wales, given that they are flatlining on their own targets?
(6 years, 3 months ago)
Commons ChamberHer Majesty’s Revenue and Customs estimates that in 2017 there were exports of 661,000 tonnes, compared with 790,000 the year before. Since China banned imports of certain plastic waste at the start of this year, exports to China have fallen significantly, but exports to other countries have risen. We want to ensure more and better-quality plastic recycling in the UK, and we will set out measures for this in our resources and waste strategy later this year.
As I said, exports to China have fallen drastically, but other countries such as Turkey and Vietnam have taken on more of the plastic waste. Our issue has been more with the paper waste that China used to take from us. It is proving a challenge to get the price that it used to attract.
Wales has the best recycling rate in the UK and the second best in Europe, and the Welsh Labour Government have the stated aim of being the first “refill nation”. Could not the Department learn a lot from Wales, including on plastics that we send abroad, and incorporate that in the upcoming resources and waste strategy for England?
(7 years, 11 months ago)
Commons ChamberThanks to the Minister, the sheep dip sufferers group now has access to documents including medical records from the poisons unit at Guy’s hospital, which show what many sufferers have known for years: there were long-term health impacts of using sheep dip. Will he meet us again so that we can act for those who still suffer?
(8 years, 5 months ago)
Commons ChamberConstituents of mine who work for, or who have experienced trying to get in touch with, Her Majesty’s Revenue and Customs will not at all have been surprised this week by a National Audit Office report highlighting how job losses have led to the loss of up to £97 million last year and the tripling of call times. May we have time for a debate on this matter, not least for those who have spent many frustrating hours trying to get through to HMRC hotlines?
I recognise what the hon. Lady says. It is frustrating to have to wait a considerable time. HMRC civil servants are dedicated and focused on ensuring people pay the correct tax in the first place, which is important in preventing frustration later. I note her point, however, and will make sure the Treasury is aware of it.