Royal Mail: Universal Service Obligation
Debate between Jess Brown-Fuller and Blair McDougall(1 week, 2 days ago)
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Blair McDougall
I thank the posties in Croydon for their efforts; they do an extraordinary job. My hon. Friend hits the nail on the head. We sometimes might have lower standards for other delivery operators in the economy, but we expect a certain level of service from Royal Mail. When people are paying more for stamps, or are paying for special delivery, they absolutely should expect to get what they pay for. As I said, I am raising these issues directly with Royal Mail. We are bringing together the workforce and management, and I am meeting Ofcom later today.
Jess Brown-Fuller (Chichester) (LD)
As has been well established today, the blame for failures does not lie with postal workers, who are doing all they can to deliver a service. It lies with a private company that is telling its staff to prioritise parcels, but then pretending that is not its policy. My Chichester constituents have received hospital appointment letters four days after their appointment was due to take place. One constituent in Selsey received their letter for a specialist appointment in London an hour before it was due to take place. What can the Minister do to put pressure on Royal Mail, so that my constituents’ health is not put at risk as a result of its failures?
Blair McDougall
The hon. Lady’s constituents in Chichester deserve better, frankly. That is why it is so important that the Government send a clear message that we expect improvement. It is why I am having conversations with Ofcom. It is also why, when the new ownership took over Royal Mail, we received an undertaking that it would not be able to take value out of the company until it improved. That was done to ensure that there is an incentive for it to do better.
Oral Answers to Questions
Debate between Jess Brown-Fuller and Blair McDougall(1 month, 2 weeks ago)
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Jess Brown-Fuller (Chichester) (LD)
The Parliamentary Under-Secretary of State for Business and Trade (Blair McDougall)
The Government are working hard to reduce operating costs for all UK businesses, including those in Chichester. We are working to reduce the annual administrative burden of regulation by £5.6 billion by 2029, enabling businesses to unlock growth and boost innovation across key sectors. We are introducing the most significant legislation to tackle late payments in over 25 years, providing a support package worth more than £4 billion over the next three years to help business rate payers and fully funding apprenticeship training costs for all eligible 16 to 24-year-olds.
Jess Brown-Fuller
The irony for many small businesses in Chichester is that they are busy, well established and popular. It is not bad business, but bad policy, that is making them struggle.
“The current business rates system disincentivises investment, creates uncertainty and places an undue burden on our high streets.”
Those are not my words; they are lifted from the Labour party manifesto. When should my local businesses expect the changes to business rates that they need, and will the Government please explore a commercial landowner levy in their upcoming review?
Blair McDougall
The hon. Member is right to highlight the Government’s commitment to tackling inadequacies in the way rates are calculated, and that is exactly what my hon. Friend the Exchequer Secretary to the Treasury spoke about from the Dispatch Box the other day. Beyond the rates issue, we are protecting high street businesses from upward-only rental review clauses, and we are introducing a community right to buy so that people can take ownership of valued community assets on the high street. We also have rental options for empty properties on the high street and action on bogus businesses, as the Under-Secretary of State for Business and Trade, my hon. Friend the Member for Halifax (Kate Dearden), mentioned. We are doing a great deal to help the businesses the hon. Member described.