Pension Plan Charges

Jenny Willott Excerpts

Wednesday 7th December 2011 Westminster Hall

[Jenny Willott (Cardiff Central) (LD)]

I congratulate the hon. Member for Great Yarmouth (Brandon Lewis) on his comprehensive speech, which covered a wide range of issues. I think that we would all agree that transparency is generally a good thing, and he gave lots of good reasons why, including some apposite examples of the problems created by lack of transparency, which we have probably all experienced.

Following on from the points that the hon. Gentleman raised, I have a couple of issues to highlight. Transparency in itself is not necessarily enough. He mentioned the introduction of auto-enrolment and the fact that across the House, we all want more people to save and we want auto-enrolment to be a success. Part of that will involve transparency, ease of use and so on, but there are also financial implications. People’s take-home pay will be reduced at a time of difficult economic circumstances. We must overcome that and encourage people to understand that it is good to save for retirement. As he said, in some cases, free money is being offered to employees, yet they still do not take up the pension.

We need to overcome that significant hurdle in British society and get people to think more seriously about long-term saving. Part of that involves financial literacy and education. A lot of the problem is that people do not understand what they need to do, and as the hon. Gentleman said, they are bamboozled by a lot of the information that they receive. I am concerned that even with transparency about charges, which I support, people will still be confused if they do not understand what they are looking at. Many people do not understand compound interest or the compounding effect of charges; 0.8% sounds extremely small, but over the lifetime of a pension, it can be a significant amount of money. People simply do not understand what they are looking at. He is right that there might be many ways to present the information to make it more useful and practical in making a decision, but we must also ensure that people know what they are looking at and understand how it relates to the choices before them.

It is not just transparency of charges that is important but transparency about the range of different products from which people can choose and how their individual characteristics should inform the choice that they make. For example, as the hon. Gentleman said, are they male or female? Are they likely to take maternity leave or a career break? Are they self-employed, which might cause their income to rise and fall? Do they have a shorter life expectancy, for any one of various reasons? All those things affect what products are most appropriate. More transparency and more information are needed, so that people can make well-informed decisions about the best products for them.

We must also ensure that people are aware of the risks associated with different products, including charges and investment risk. Investment risk is often not explained properly, so people are not really aware of what they are signing up to. I have a couple of different random pensions—very small pots—from previous employment, as probably a lot of people my age do. I am not saving in them any more, but I get an annual statement telling me that I have lost a huge amount of money over the past year because the stock market has gone down.

Such information will not encourage people to save unless it is put in context and they understand the bigger picture and their long-term goal. We must ensure that it is put in context and that people understand all the different elements. A lot of that will involve education in schools to give people much better financial literacy at a much earlier age. A whole generation of people are going into employment who do not really understand anything to do with pensions, savings, debt, credit cards and so on. We must do much better. A lot of good work is going on in schools, but we must ensure that that is done as well as improving transparency, so that people know what they are looking at when they get better information.

I would like more transparency about the investment side of pensions, as that might encourage people to save. Foreign pension funds have been investing heavily in UK infrastructure during the past couple of years, but so far UK pension funds have not done the same. Moves are afoot to encourage them to do so, but a number of UK pension funds invest in less ethical concerns such as extraction industries, weapons manufacture and so on. That has an impact on people’s choices about whether to save and which company to save with.

If we had transparency about where money was invested, fund managers would have to provide more information, so that people could see where their money was being invested and possibly move it around, thus making better use of their consumer power to encourage fund managers to invest where people want them to invest. That could encourage more people to save, particularly young people. I have many students in my constituency. For a lot of young people, ethical investment is a big issue. If they are to sacrifice some of their salary and tie it up for many decades to come, they want to know that that money will be used for good while it is invested by other companies. Better transparency would let people know where their money is, so that they can see what is being achieved with the investment of the money that they are saving. That would encourage more people to save as well.

We must be careful not to make the situation worse. One reason why annual statements are so complicated is that there is an awful lot of regulation about what information must be provided. When people get the annual statement for their private pension, stakeholder pension or whatever, they get a huge pile of bumf that goes with it, including lots of models showing how much they will get if they retire at 65 and what will happen if they carry on saving at this rate or if the market goes to this or that level. It is all useful information, designed to help people be better informed, but it switches many people off because there is too much detail. In theory, it is helpful, but actually, it can be counterproductive.

I agree completely with the hon. Member for Great Yarmouth that we must be careful about light-touch regulation. We must not be too prescriptive and must not just lay on more regulation, saying that more information must be provided, making the situation worse. We all want people to be able to see what they are investing in and to save more for the future. We need transparency to make that happen, but it should be done proportionately, assist people to see what they are investing in and encourage them to put money aside.