Service Family Accommodation

Jane Stevenson Excerpts

Tuesday 20th December 2022 Commons Chamber

[Alex Chalk]

The right hon. Gentleman is absolutely right: that is not good enough. When we get into the details on the specific numbers of properties that have been left without heating and hot water, if there is the thinnest of silver linings, it is that the majority—indeed, the large majority—have experienced that for less than 24 hours. In other words, the overwhelming majority are fixed during that period. But it should not happen at all. It is a fact of life that sometimes boilers break, and we accept that. It is no doubt the case that elsewhere—in civvy street, so to speak—some suppliers are having difficulties fixing them within a reasonable period because demand has spiked. But the central is point is that there was a contract, which had specific requirements, and grown-up, experienced contractors entered into it knowing fine well whether they had the resources to meet them. They should have taken account of the fact that, just perhaps, it might get a bit snowy in winter. It seems that that did not happen. That is why we are particularly indignant and frustrated about it, and we will take every proper and legal step to hold them to account.

[Jane Stevenson (Wolverhampton North East) (Con)]

Like many on both sides of this Chamber, I have had the privilege of spending time with the armed forces parliamentary scheme, where we meet service personnel and, on many occasions, their families. I am always interested to hear about families’ experience and the expectation of being the partner of one of our service personnel. For retention and for so many other reasons, it is absolutely crucial that we sort this out. I know that the Minister knows that, so how long will he give Pinnacle to pull its socks up or make significant change?