Digital Infrastructure, Connectivity and Accessibility

Jane Hunt Excerpts

Thursday 3rd December 2020 Commons Chamber

[Jane Hunt (Loughborough) (Con)]

For the purposes of total transparency, I declare that I used to work in the telecommunications industry. I congratulate my right hon. Friend the Member for Tatton (Esther McVey) and the hon. Member for Sunderland Central (Julie Elliott) on securing this vital debate.

In my maiden speech in January, I pledged to work to roll out gigabit broadband in my constituency as it would be a great asset to local businesses and those who work from home. As colleagues have mentioned, the importance of that has become increasingly apparent in recent months as we have seen a great shift in working patterns, with more people working from home than ever before to help stem the spread of covid-19. While it is not yet clear what long-term effects the virus will have on working patterns, with more services moving online the need for high-speed broadband will remain. That is particularly true of rural areas, many of which we know are still unable to receive decent broadband.

In my constituency, much of Loughborough town is in the best 10% of areas in the UK when it comes to lines receiving superfast speeds. When it comes to being able to receive even decent broadband, two of the nearby villages, Sileby and Wymeswold, are in the worst 30%, which is reflective of the countrywide divide between urban and rural areas. I therefore welcome the Government’s commitment in the recent national infrastructure strategy to work with industry to target a minimum of 85% gigabit-capable coverage by 2025 and seek to accelerate the roll-out further to get us as close to 100% as possible.

Crucially, I welcome the emphasis that the strategy places on continuing to implement an ambitious programme of work to remove barriers to broadband deployment and maximise coverage in the hardest-to-reach areas of the country, backed by £5 billion of funding. As part of that, it is right that legislation will be introduced to ensure that new build homes come with gigabit-capable connections. However, we need to go even further and apply that retrospectively so that housing developments built in the last decade benefit from superfast broadband. Over the last year, I have supported the residents of the relatively new housing estate built on the edge of Sileby to access full-fibre connection. Unfortunately, they were faced with the prospect of having to find a significant amount of money to fund the project either through existing Government-backed funding pots or out of their own pockets. I am grateful that, after much deliberation, Openreach has funded the project and made superfast available. However, that does not happen in all cases, and there are still residents who find themselves with a poor broadband connection despite having moved to a newly built property, where we would naturally think that such vital facilities would be available from day one.

Let me say publicly that I am keen to work with fibre suppliers to gain superfast connections for all my constituents, wherever they live in and around Loughborough. What steps can the Minister take to ensure that superfast connectivity—landline, fibre connectivity—is available to all constituents throughout Loughborough?

--- Later in debate ---

[Chi Onwurah (Newcastle upon Tyne Central) (Lab)]

I would like to start by thanking the right hon. Member for Tatton (Esther McVey) and my hon. Friend the Member for Sunderland Central (Julie Elliott) for securing this important and excellent debate. When I first entered Parliament 10 years ago after 20 years as a telecoms engineer, I was somewhat disappointed by the lack of discussion on digital connectivity and digital opportunity. That has really changed in the past few months, although not significantly in Government time. Members have shown real knowledge, passion and understanding, and I hope that the Minister has been listening.

As several Members—most eloquently, I thought, my hon. Friend the Member for Mitcham and Morden (Siobhain McDonagh)—pointed out, the covid-19 pandemic has highlighted the significant role that online services play in supporting people’s social lives, education, workplaces and communities. We have seen a huge shift in people’s dependence on digital. The Office for National Statistics estimates that almost 50% of people are currently working from home, and 80% of people told it that they feel digital technology has been a vital support to them in lockdown, if they have access to it.

Several Members—in particular the hon. Members for Beaconsfield (Joy Morrissey) and for West Dorset (Chris Loder) and the right hon. Member for Orkney and Shetland (Mr Carmichael)—emphasised the economic importance of digital connectivity, but for it to play that role, we need it to be reliable and fast. The 2020 National Audit Office report “Improving Broadband” found that, at 14%, the UK has one of the lowest full-fibre coverage rates in Europe, as several Members observed.

The fact is that successive Tory Governments have presided over 10 wasted years for our telecoms infrastructure. The last Labour Government made great strides in building a digital economy. Our Communications Act 2003 set the strategy and vision, and our office of the internet was a world leader. We oversaw the roll-out of first-generation broadband to 50% of households by 2009 and were in the top 15% of global broadband speed tables, with competitive infrastructure positions.

[Jane Hunt]

I wonder whether the hon. Member agrees with me that, actually, it was the Labour Government who made telecommunications companies spend billions of pounds buying bandwidth that previously had been only a matter of hundreds of pounds. If they did not have that bandwidth, they did not have that network and they were not in the market.

[Chi Onwurah]

I am afraid that I do not have the time fully to go into the reasons why that intervention is wholly without value. First, we are talking about fixed networks here. Secondly, the huge improvement in the services that could be offered on spectrum meant that that spectrum was valuable, and it is in the public interest that valuable spectrum should have its value recognised.

This Government have flip-flopped and U-turned when it comes to our network infrastructure. As the right hon. Member for Tatton reflected, the Prime Minister initially promised full fibre to all by 2025. In their 2019 manifesto, the Government downgraded that pledge to universal gigabit-capable broadband to every home. Then, only last week, they sneaked out in the spending review plans to water down their broadband promises; instead of keeping to their manifesto promise, the Government are now aiming only to have a minimum of 85% coverage by that date. The budget for that plan remains the same, but now only £1.2 billion of the £5 billion will be made available up until 2024. We were promised roll-out; what we got was roll-back.

BT’s own analysis shows that at the current rate, full-fibre coverage will reach only 70% of UK premises by 2025 without the removal of key barriers, making even the revised target unrealistic. At the current rate, the Government’s 100% target will not be met until 2033, disappointing many Members, including the hon. Member for Stoke-on-Trent North (Jonathan Gullis).

The Local Government Association also has major concerns about the Government’s intention to centrally procure and manage the contracts for the delivery of gigabit-capable broadband infrastructure. I hope that the Minister will take this opportunity to reassure local authorities that they will be involved in the local delivery of both broadband and 5G infrastructure.

For many, access to fibre is but a dream. As the hon. Members for Totnes (Anthony Mangnall), for Devizes (Danny Kruger), for North Devon (Selaine Saxby) and for North Norfolk (Duncan Baker) set out, in the wastelands of Wiltshire and the deserts of Dorset they have no, or very little, broadband access. There are 1.9 million households without access to the internet and 155,000 UK properties are unable to get decent broadband. In rural areas, 50% of rural premises have patchy and unreliable mobile reception. Nearly half a million rural premises cannot get decent broadband. The broadband universal service obligation is no such thing, with rural residents potentially charged tens of thousands of pounds to connect to broadband, as the hon. Member for Loughborough (Jane Hunt) highlighted.

We need to provide network access to protect the most vulnerable in our society. FutureDotNow estimates that between 175,000 and 500,000 of those who received letters instructing them to shield during the pandemic had no internet access, yet because the letters were peppered with references to websites, those individuals would find it incredibly difficult to access the information they need. Yet the Government do not even have a target for digital inclusion. Could the Minister speak to that?

Many Members made the point—I pay tribute to the work of my hon. Friend the Member for Sunderland Central and her all-party group, and the passion of my hon. Friend the Member for Ilford North (Wes Streeting) in this area—that digital infrastructure is not enough. We need digital skills, which are economically key to keeping us safe online and unlocking the potential of digital. A lack of digital skills isolates people. To participate effectively online, individuals need devices on which to access the internet. Without them, individuals are excluded. What is the Minister doing to provide the digital skills and access that are needed?

I am aware that the Minister previously told the Select Committee on Digital, Culture, Media and Sport that although he wanted to do more to help those who are digitally excluded, there were limited resources. I think the Chair of the Select Committee dealt effectively with that point. I urge the Minister to find the political will and set out plans to ensure that nobody in the UK is left behind through a lack of digital literacy in this digital age, and that everyone can be an active participant in our increasingly digital world. Digital should be an enabler, not a divider.