High Streets

Jamie Stone Excerpts

Tuesday 19th October 2021 Westminster Hall

[Jamie Stone (Caithness, Sutherland and Easter Ross) (LD)]

It is a pleasure to serve under your chairmanship, Ms Nokes. I thank the hon. Member for Lewisham East (Janet Daby) for bringing forward this important debate. The hon. Member for Midlothian (Owen Thompson) has said something of the Scottish context, and it is within that context that I address my first remarks. What happens when it comes to our high streets in Scotland is largely the responsibility of the Scottish Government. My party and I are keen on a policy that tackles the impact of non-domestic or business rates, as mentioned by the hon. Member for Stockton South (Matt Vickers). These charges are making high street businesses simply not competitive with online ways of buying and selling.

Under devolved powers, rates could be reduced dramatically or abolished altogether for particular forms of retail businesses on our high streets. The Scottish Government set the business rates for businesses centrally and we know the rates are an incredibly important income for Scottish councils. If they were unilaterally got rid of or reduced, Scottish councils would face a terrible funding problem. In the Scottish context, I suggest there should be a discussion between the Scottish Government and the Convention of Scottish Local Authorities. That could be echoed in the UK context, with a discussion between Her Majesty’s Government and the Local Government Association. There is genuine potential here.

As the hon. Member for Midlothian very wisely said, the income generated in our town centres is, in turn, spent in our town centres. It is banked in those town centres. In the highlands, we rely greatly on our tourism product. If town and village centres in the highlands are looking decrepit, run down or full of empty properties, frankly the tourists will not be enthused by that.

I had an alarming email today. Although it is not about a matter that is a direct responsibility of the Minister, I will share it. It is from Mr Andrew Mackay, the owner of three hotels in Caithness: The Norseman in Wick, The Pentland in Thurso and The Castletown in Castletown. Last year, his electricity costs for these three high street hotels were £76,764. In September, he had a quote that increased the cost of that electricity by £25,000, which is 33%. Today, he had a quote of an increase of £53,000, which is a 70% increase. Can you believe that, Ms Nokes? That takes his electricity bill for those three important town centre businesses from £76,764 a year to £130,000. He is faced with a problem that he does not know how he will cope with.

In fairness, that matter is not the Minister’s responsibility, but I will be writing to Her Majesty’s Treasury to say that we have a huge problem. We need to park party politics on this subject completely and utterly, because this is about power and the cost of power. If that is happening in my constituency, in a remote part of the highlands, it could be happening in constituencies all over the UK. We have to be very careful about this; it is a serious issue. One has unwelcome emails from time to time; this was one for me today.

Delivery Charges in Highlands and Islands

Jamie Stone Excerpts

Tuesday 8th June 2021 Westminster Hall

[Christina Rees (in the Chair)]

We do not have anyone participating under the hybrid arrangements today, so Members attending physically should clean their spaces before they use them and before they leave the room.

[Jamie Stone (Caithness, Sutherland and Easter Ross) (LD)]

I beg to move,

That this House has considered delivery charges in Highlands and Islands.

It is indeed a pleasure to serve under your chairmanship, Ms Rees. Like many before me, I represent a part of the world that suffers from delivery charges and surcharges, misleading delivery ads, and a general feeling that we are always being forgotten about and simply punished for our post code.

In my short time in this place, I have discovered that it is customary to show off some statistical knowledge, so please bear with me and allow me to put this on the record. People living in the Highland Council area pay the highest average price for large parcel deliveries. Compared with other general regions of Scotland, the highlands and islands pay the highest average price at every parcel size and have the lowest delivery availability probability—that is, parcels that they will not get. To be precise, my constituents pay, on average, £14.67 more than people in the south of Scotland for a large parcel. For a small parcel, they pay about £5 more. The delivery prices we pay in the highlands and islands are 20% higher than those paid by my friends in Glasgow.

That is enough of statistics. The other day, my constituent Graham, a brave man who served Queen and country for long enough, came to see me about a teensy little parcel containing two tiny batteries that he had nearly ordered online. When he saw that it was going to cost him £10.95 for them to be delivered to the highlands, as opposed to £4.95 for the rest of the UK, he quite understandably decided not to place the order.

The Minister will be familiar with an organisation called Resolver, which looks at the problems uppermost in people’s minds. It has confirmed to me that in the UK, delivery charge rip offs—I call them that—are the second biggest irritation people complain about, behind online shopping. While the debate is primarily about the particular challenge we face in the highlands and islands, I put it to the Minister that the standards and regulations surrounding the delivery service in the UK are not doing anyone a huge amount of justice and I suggest that people across our four nations are pretty cross about their experiences. I do not believe that any of us can ignore that.

To set an historical context, I can say that it was not always like that. On 9 January 1840, the penny post was introduced. That world-beating innovation meant that a letter that arrived anywhere in the UK—from the Shetland Islands to Cornwall via Kinlochbervie or Durness or Inverness to London—did so for precisely one penny. Back then, no one was disadvantaged because of where they lived, and it is wonderful that the same was true of a parcel. Okay, a heavier parcel cost more than a lighter, but it did not matter where it was coming from or going to. There was a flat and fair rate, regardless of where people lived.

The batteries of my constituent, the brave soldier Graham, are the perfect example of an unfair extra charge being levied on people simply because of where they live. I use it because that sort of example strikes a chord in people’s mind. How very different is today’s ethos from the higher-minded ethos that led our Victorian forebears to introduce the penny post. Quite simply, the present situation stinks, and I must admit—forgive my language—I am sick and tired of going on about it.

There seems to be far too much buck passing and slopey shoulders, to use a good Scottish expression. The Scottish Government always say that delivery charges are reserved to Westminster and that while, yes, it is regrettable—and they wave a finger or two about it—it is up to Westminster to sort it out. Then, at the drop of a postman’s hat, Westminster is only too keen to burble on about market forces and say that it is up to the Scottish Government to improve transport links and reduce the price of getting stuff from A to B. There is some truth in that, but it makes me wonder how on earth people ever got the Penny Post going in 1840, long before the transport infrastructure we have today, but do it they did. That is a matter of fact and historical importance.

Amid the buck passing, we are where we are today, with whopping great charges that people cannot afford, particularly during the covid pandemic, when we are relying heavily on online orders. What is to be done? Let me make some suggestions. I believe that both Governments must, to coin a phrase, extract digits, as the late Duke of Edinburgh might have said. They must work together, stop bickering about the Union and who does what, and just sort the problem out.

Secondly, between us, we must fix our roads and properly invest in our transport infrastructure. Dodging potholes often doubles journey times and therefore costs where I live. I therefore gently say to the Minister that if, out of the goodness of his heart, he took a peek at my letter about the levelling-up fund, which has just been debated and has the Highland Council in the bottom tier for investment in Scotland, I would be awfully grateful.

That leads me to another, positive suggestion. Local delivery firms—we have several good examples in the highlands of Scotland—go up and down our roads all the time. They know where the bad potholes are and exactly where a certain Mrs McKay lives in a remote part of Sutherland. That local knowledge is crucial. Legislation should be put in place to oblige companies that do not use Royal Mail for delivery to use local firms. The national firms have a worryingly high level of lost deliveries, and I believe that going local will help solve the problem.

What are we going to do to punish repeat offenders who do not comply with the standards laid out by the Advertising Standards Authority? In all truth, a strongly worded letter will not hack it. Businesses, whether big online retailers or local couriers, should be keen to be transparent with customers about delivery charges and, where possible, enforce a flat-rate fee that does not discriminate by postcode.

There are innovative ideas that could be made to work. For some time, I have gone on about the campaign for community banking hubs, where different banks come together and offer customers their services out of the same room. A shared distribution centre of some sort in the highlands could be a possible solution, which the Minister might care to look at and discuss with businesses in my patch, in his constituency and in other parts of the UK.

Royal Mail rightly has a public service obligation by law. I believe that the law of the land should be changed so that the same standard of service is forced on all other delivery companies and the firms that seek to use them. Next year, Ofcom will review the regulatory framework for Royal Mail. I sincerely hope that the Minister and his colleagues in Government will consider extending Royal Mail’s “one price goes anywhere” rule to other companies.

As I discussed with the Minister before the debate, we last debated delivery charges in December 2020, thanks to the excellent initiative of the hon. Member for Moray (Douglas Ross). He and I and many others have followed the issue on the Scottish Affairs Committee, which has had much to say about it. We have all engaged with Citizens Advice Scotland’s campaign on delivery charges over the past year. Yet, despite political support from all sides, we are still in the same boat. Right now, that boat does not seem to be going anywhere.

In a spirit of co-operation and helpfulness, I implore the Minister to discuss some of the proposals that I have outlined today with industry and perhaps come up with a plan of action. Deeply unfair delivery surcharges must be consigned to the dustbin of history. Nobody should be victimised simply because of where they live—not just in the highlands of Scotland, but in remote parts of England or Wales. It is simply wrong. In January 1840, the Penny Post set the gold standard and we should look to the high ethical standards of our forefathers. All our constituents will be greatly relieved if we can do something about this.

Covid-19: Hospitality Industry

Jamie Stone Excerpts

Wednesday 24th March 2021 Commons Chamber

[Jamie Stone (Caithness, Sutherland and Easter Ross) (LD)]

I thank the hon. Member for North Devon (Selaine Saxby) for securing the debate. First, I want to mention a business in the town of Tain in my constituency called Platform 1864, which is a restaurant and pub run by a man called Graham Rooney. Graham Rooney started some years ago with absolutely nothing—not two beans to rub together—and he built the business up. He is a damn good chef. Then the pandemic hit, and we thought, “What’s going to happen to poor Graham?” It was exactly as the hon. Member for Scunthorpe (Holly Mumby-Croft) said: he went into the takeaway business. People go online, order their scoff, and then he delivers it. My mouth waters when I think of his roast beef and Yorkshire pud, and my wife loves his prawn paella. He has traded his way out of the situation.

[Lucy Powell (Manchester Central) (Lab/Co-op)]

Give him a free meal!

[Jamie Stone]

There is nothing like a free advert in the House of Commons—whether I will get a free takeaway, I rather doubt; we shall see.

My constituency depends on the tourism industry, and the tourism industry depends on the hospitality industry. We have been in terror of any one of these businesses shutting down forever, because if that were to happen, it would impoverish the tourism product that we offer to visitors. The visitors would then say, “It’s not so much fun coming,” and they will not come, and we could end up in a downward spiral. Keeping these businesses going is utterly crucial.

I will conclude by mentioning another business, this time in the north of my constituency: Mackays Hotel in Wick. It is a great and famous old hotel, and it is owned by a man called Murray Lamont. He has been very wise in the way he has conducted himself. I would ring him up every so often during the pandemic to ask, “How’s it going, Murray?” He is a brave man; he would say, “We’re going to get through this.” I so admire the spirit of people like Graham Rooney and Murray Lamont.

Murray has four things that he wants me to mention in the Chamber. First, let us not shut off the reduced VAT rate too soon, because it is a life saver; I give thanks to the Government where it is due. Secondly, clarity on rules about reopening and travel would be invaluable. Where the Scottish Government are saying one thing and the UK Government are saying another—and sometimes we wonder whether it is done to deliberately contradict the UK Government—that is not helpful. Thirdly, a package for capital investment would be helpful. Finally, we need to get back into training, because too many people are leaving the profession, and the profession will be denuded if it cannot offer the standard of cooking, service and so on. Let us hope we get through this pandemic, which we surely will, and let us hope we have a vibrant hospitality business to hit the ground running when the time comes.

Coronavirus: Supporting Businesses and Individuals

Jamie Stone Excerpts

Tuesday 23rd February 2021 Commons Chamber

[Jamie Stone (Caithness, Sutherland and Easter Ross) (LD) [V]]

A number of Members have mentioned the gaps in support, and for the record I was the first chairman of the all-party group on gaps in support and now I am co-chair, and I want to put a couple of facts on the record.

I have been absolutely delighted by the cross-party support this APPG has received, and we are in constructive discussions with the Treasury as I speak. In fact this evening we had a meeting with the Financial Secretary to the Treasury, and the whole point is that there is good will and we are working together to try to identify solutions to the terrible situation many Members have pointed out this evening.

I have three quick points to make. It is very pleasing that the targeted income grant scheme is under consideration by the Treasury; I believe it would be easy to administer, fraud resistant and would offer long-term economic benefits for the country as a whole, and could support as many as 2.9 million UK taxpayers. We believe the Government should aim to allow pay-as-you-earn workers and freelancers to claim support based on their total income, including their trading and non-trading income. Finally, for those refused furlough by their employers, we strongly recommend that the Government pursue solutions and investigate employee rights, and this could include an appeals process.

Those are only three examples of the work we are doing, but it is important that the House understands that this is ongoing, and I am going to repeat myself by saying I am deeply grateful to Members from all parties who have been supporting these endeavours.

In the short time left I simply want to echo a point made very eloquently by my hon. Friend the Member for Edinburgh West (Christine Jardine). The hospitality and tourism industry is fundamental to the economic wellbeing of my far, far away, far north constituency and it is very important that the businesses are protected so that the seedcorn is ready to flourish and grow when the pandemic recedes and visitors can return. As my hon. Friend said, yes, we are one UK economy, and 80% of the rest of the UK comes to my constituency to enjoy the beauty of Caithness, Sutherland and Easter Ross. They will be very welcome when they come, and they will be very welcome to come within one United Kingdom.

Oral Answers to Questions

Jamie Stone Excerpts

Monday 22nd February 2021 Commons Chamber

[Robert Jenrick]

My hon. Friend will appreciate that in my quasi-judicial role I cannot comment on York’s plan, other than to say that it is long overdue, as he says. York is one of those communities that have failed to produce a plan for a very long time. We have a plan-based system in this country, and the planning reforms that I am bringing forward place greater emphasis than ever on these local plans. One has to have a local plan in order to make the system succeed. It is not optional. Local areas that take too long or do not produce those plans, including York, will need to face the consequences, and we will have to consider how we need to proceed if they do not bring one forward quickly.

[Jamie Stone (Caithness, Sutherland and Easter Ross) (LD)]

What steps he is taking to support first-time home buyers in parts of the UK with the highest house prices.

[The Secretary of State for Housing, Communities and Local Government (Robert Jenrick)]

This Government are making the dream of home ownership a reality, with the number of first-time buyers now at its highest level for 12 years. Over the past decade, our schemes like Help to Buy and Right to Buy have helped nearly 700,000 families to buy a home of their own. Applications for the Help to Buy affordable new-build scheme in Scotland have now been closed and the Scottish first home fund is currently paused, but the people of Scotland need not worry: we are working very closely with the Chancellor on how to increase the options for first-time buyers looking to access mortgages across the United Kingdom, which will, in turn, help more people in Scotland to become homeowners, from Glasgow to Inverness.

[Jamie Stone [V]]

It is a fact that second home buyers often price out young first-time buyers in the highlands, and this of course takes me to that dread old spectre of highland depopulation. So on a personal level I would be extremely grateful if the Secretary of State could share his thinking and his methodology with the Scottish Government, and make every encouraging noise that he can to the Scottish Government, to make sure that young local people can buy homes in the highlands and live and work there in the years to come.

[Robert Jenrick]

The hon. Gentleman and I share the same view that young people in this country should have every right to get on the housing ladder that those of us who were fortunate to do so in previous years had. It is a shame that the Scottish Government have chosen to close the Help to Buy scheme and to pause the first home fund without bringing forward any credible alternatives. Of course many of these issues are devolved, but where the Chancellor and I can take action in Scotland, we certainly will. As I said earlier, we are working very closely with the big banks on a UK-wide basis to see what more we can do to help first-time buyers access high loan to value mortgages and get on the ladder.

Holocaust Memorial Day 2021

Jamie Stone Excerpts

Thursday 28th January 2021 Commons Chamber

[Jamie Stone (Caithness, Sutherland and Easter Ross) (LD) [V]]

When I was growing up—when I was first married—one of my most fun relations was my father’s first cousin, Joan Priday. Joan was an intelligent woman with a wonderful laugh that I remember today. She was bright, full of fun and had such a sense of humour, and I think I would describe her as being a feminist before her time. She has been dead a long time.

One thing that I did not know about Joan until I was slightly older was that, like the friend of the hon. Member for Ashfield (Lee Anderson), she had been one of the first females into Belsen when it was liberated in early 1945. Like so many people who had that dreadful experience, she did not like to talk about it, but she did tell me that they could not feed the freed prisoners too much to start with because the shock of a full meal could kill them. She talked about the smell which, as the hon. Member for Beckenham (Bob Stewart) mentioned, is something that people who have experienced it never forget. She caught a disease at the camp that made her very sick indeed.

Talking today to her son, John Priday, I discovered that she was troubled by the most awful nightmares for much of the rest of her life. She was awarded the MBE for what she did—she was with the Red Cross, and when the liberating soldiers moved on, of course, the Red Cross had to stay at Belsen. She is dead and gone, and I mourn her, yet by a very strange coincidence, she died on 27 January—Holocaust Memorial Day.

As you know, Madam Deputy Speaker, I live in the highlands—I live on the shores of the Dornoch firth in a gentle little town called Tain. That would have seemed then, and indeed seems today, very far from the horrors that were going on in Europe during the second world war, yet what my cousin Joan Priday said to me has been a useful reminder to me as an individual of how, to echo every other Member speaking today, we must never let this dark heart of evil ever walk the world again. We must do everything in our human power to prevent it.

Towns Fund

Jamie Stone Excerpts

Wednesday 18th November 2020 Commons Chamber

[Robert Jenrick]

I thank my hon. Friend for his question. I had the pleasure of visiting Telford recently, and I met the chief executive of Telford and Wrekin Council and members of the town board, who showed me some of their exciting proposals, including the beautiful new bridge linking Telford railway station with the town centre and the science and technology section of the town that they are hoping to build adjacent to the shopping centre. That seemed a very strong proposal to me, but of course I look forward to receiving the proposals in due course.

[Jamie Stone (Caithness, Sutherland and Easter Ross) (LD) [V]]

Clearly, this issue is just as big north of the border as it is in the rest of the UK. If I look out of the window of my office in my home town of Tain, I can see many formerly prosperous businesses and shops that are now boarded up and gone. I would not be surprised to see tumbleweed blowing down Tain’s high street sometime in the future. May I ask the Secretary of State two things? First, is this going to be recognised by means of Barnett consequentials—that is, with the money going to the Scottish Government? If so, will he use his good offices to persuade the Scottish Government to spend the money where it desperately needs to be spent—that is, in the town centres the length and breadth of Scotland that are falling into ruination and disrepair?

[Madam Deputy Speaker (Dame Eleanor Laing)]

I have allowed the hon. Gentleman to ask two things, but let me just point out that we must have one question per person, or else we will be here all day.

Deaths of Homeless People

Jamie Stone Excerpts

Tuesday 1st October 2019 Commons Chamber

[Luke Hall]

As I said to the hon. Member for Brighton, Pavilion (Caroline Lucas), there are absolutely issues in Brighton, as there are throughout the country. The rough sleeping initiative is having an impact: in the places where we are trialling the rough sleeping initiative, there has been a 19% direct fall since 2017 and a 32% reduction compared with where we would have been had it not been introduced. There is no shying away from it, though: there is much more to do in Brighton, as there is in other cities, towns and villages all around our country.

[Jamie Stone (Caithness, Sutherland and Easter Ross) (LD)]

Every winter, the pretty village of Altnaharra in the epicentre of my vast far-northern constituency is the coldest place in the UK. As has been said already, the cold kills so many people sleeping rough. Have the Government looked at best practice in northern countries such as Norway, Sweden and Finland, to see how they are tackling this issue?

[Luke Hall]

Yes, absolutely, and we continue to have those conversations. I would be happy to keep in close contact with the hon. Gentleman and to have conversations as we move towards the winter. He should of course note that the cold weather fund has opened and we have doubled the money available since last year. I encourage his local authority to apply. I am more than happy to keep him updated as and when we look at the matter further.

Shared Prosperity Fund

Jamie Stone Excerpts

Tuesday 14th May 2019 Westminster Hall

[Dan Jarvis]

My hon. Friend speaks with great authority on these matters. He has put his finger on the nub of the issue, which is that decisions that will have an impact on local communities are best made by those communities themselves. Through the devolution agenda, the Government have a very exciting opportunity to devolve not just decision making, but the powers and resources required to deliver those decisions.

I was expressing frustration about the criteria that are sometimes applied to pots of funding. Central Government funding in particular can often be short-term or pit places against one another. Sadly, at times it can be driven by political short-termism, by pork barrel politics or by who shouts loudest and longest. Under such circumstances, it is hard to plan for the future, and it can be more difficult to be strategic.

From 2020 onwards, the funding allocated to regions from the European Union will come to an end. From 2021, so will the funding allocated through the local growth fund programme. Together, the programmes have totalled billions of pounds of investment. The European funding element in the current programme alone has been worth €207 million for the Sheffield city region, €796 million for Yorkshire and the Humber, €513 million for Northern Ireland, €895 million for Scotland and €2.413 billion for Wales.

[Jamie Stone (Caithness, Sutherland and Easter Ross) (LD)]

In the highlands, the European structural funds were awarded on properly assessed need for roads, harbours and suchlike. That funding was fantastic in halting continuing depopulation, that great curse of the highlands. If we get this wrong—if we do not get something proper in place of the funding—I fear that that ghost will haunt the highlands once again.

[Dan Jarvis]

The hon. Gentleman makes a valuable point.

Holocaust Memorial Day

Jamie Stone Excerpts

Thursday 24th January 2019 Commons Chamber

[Jamie Stone (Caithness, Sutherland and Easter Ross) (LD)]

What a privilege it is to have heard the speeches we have all listened to.

Mr Deputy Speaker, I wonder whether I might crave your indulgence and that of the Chamber and share an anecdote—a memory. Thirty-two years ago I was, believe it or not—it was a long time ago—the youngest councillor in Ross and Cromarty in the highlands. In those days, the link between the arts and local government was not particularly there to be seen, but we had a very forward-looking chief executive called Douglas Sinclair, who is sadly no longer with us. He really did catapult Ross and Cromarty into having a really enlightened arts policy. He was a great supporter of the Labour party. I put that on the record with some pleasure, because a man like that deserves to be remembered in Hansard.

Mr Douglas Sinclair got Julian Lloyd Webber to come and play in my hometown of Tain. He got in place a writer in residence and a poet in residence, and the arts flourished in the far north of Scotland. I particularly remember one cold winter’s night, when we were bidden through to a concert in the town hall in Dingwall, the county town of Ross and Cromarty. When we sat down, the first thing I noticed was that there were two Mozart piano concertos on the programme, but for some reason the old upright piano in the town hall had not been exchanged for a rather more splendid grand. The upright piano had probably only ever had “Chopsticks” played on it for the previous 20 years. Nevertheless, in came the orchestra. If my memory serves me rightly, they were called the International Orchestra of New York, and they played with considerable verve. The poor old upright piano did not know what had hit it: moths came out of the top and we thought the sides were going to fall off. They dropped the odd note and the odd chord was wrong, but by gosh they put their hearts into it.

At the interval—it is not the way in the highlands to have posh glasses of champagne as they do in London or these splendid places down here; in the highlands we have egg sandwiches, shortbread and tea—the whole audience mixed with the orchestra. Within minutes of my talking to the orchestra—you can guess what is coming, Mr Deputy Speaker—it became apparent that they were survivors of the camps. They told me that they had played for their lives in the camps, and now they were playing for us as a celebration of life. One of them rolled up his sleeve—he was wearing white tie—and showed me his tattoo. In those short minutes over our eats and our tea, we were all moved by these people being with us, and having come to the north of Scotland.

When we sat down again for the second piano concerto, which I remember very well was Mozart’s 23rd, we hung on every note. Every mistake—they were rather elderly—was ignored. We cheered them to the rafters when they sat down at the end of the last movement and we encored them furiously. Somehow, our enthusiasm caught on with them and they responded. That piano has never since recovered.

That is my anecdote. In just one event in my life, the very people who had survived were there, and that brought home to me, more than anything else probably could have done, what the holocaust was. Those good people are probably no longer with us, because it was a long time ago and they were elderly then, but that is my memory, and it serves me strongly when it comes to remembering, as we shall do, the horrors of the holocaust, and never forgetting. I tell you this, Mr Deputy Speaker: I cannot listen to Mozart’s beautiful 23rd piano concerto without remembering those good, noble and brave people.