Universal Credit Roll-out

Jamie Stone Excerpts
Thursday 16th November 2017

(6 years, 11 months ago)

Commons Chamber
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Heidi Allen Portrait Heidi Allen
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Absolutely. System changes of this magnitude require everybody to work properly, with integrity, and not exert any kind of influence on the most vulnerable people in the country, who perhaps cannot defend themselves and are not legally trained. The hon. Gentleman is absolutely right on that.

Jamie Stone Portrait Jamie Stone (Caithness, Sutherland and Easter Ross) (LD)
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I praise the hon. Lady for the way that she has argued her point, which I entirely indorse, about the six weeks. Does she see my point that this situation is worsened when there are constituents in Caithness and Sutherland, in extremely remote parts of Scotland, who are very often out by themselves, not near a food bank, not near friends or relations who might be able to tide them over the gap? There is a rurality and sparsity issue to this, which worries me greatly.

Heidi Allen Portrait Heidi Allen
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Indeed, there are many elements that make it especially difficult for some people. We have to recognise that one system will not work for everybody, so we must work together to find the solutions.

The reputation of this place has hit rock-bottom again in recent weeks. Let us turn it around. I checked a couple of words in a thesaurus: “compassionate” means empathetic, thoughtful and showing concern for others, while “conservative” means favouring free enterprise and traditional values. A compassionate Conservative does both those things: progressive and free, but safeguarding of society and showing care for others. Let us show we are listening. Please, Minister, let us do this.

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Rachel Maclean Portrait Rachel Maclean
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No doubt the Minister will comment on that, but it is not the testimony that I heard at first hand from workers in my local jobcentre in Redditch. They told me that they care about their customers and want them to get the help they need, and they are proud to provide that help.

We have heard about landlords who are sending letters to tenants who will potentially be receiving universal credit. I think that that is unacceptable behaviour on the part of private landlords, and I think it very irresponsible of the right hon. Member for Islington North (Jeremy Corbyn) to raise this issue constantly from his privileged position without condemning the behaviour that he should be condemning. Rent payments can now be made directly to social landlords, and work is being done to provide the same support for tenants in the private rented sector.

Jamie Stone Portrait Jamie Stone
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The hon. Lady has made a valid point. I shall be meeting a social landlord tomorrow, along with one of my hon. Friends. I think that Ministers, both at Holyrood level and here, should look into this matter in due course, because the current modus operandi does not seem right to me.

Rachel Maclean Portrait Rachel Maclean
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I thank the hon. Gentleman for his intervention.

Let me end by saying that I think it important for us all to work together proactively across the entire system. Landlords have a stake in this. Bromford Housing Association in Redditch told me that although people are in arrears when they go into its housing, there is not a single case of an eviction. Rather than evicting vulnerable tenants, they are providing support for those people. Surely that should be our approach.