Jhoots Pharmacy Debate
Full Debate: Read Full DebateDepartment: Department of Health and Social Care
James Wild
Main Page: James Wild (Conservative - North West Norfolk)Department Debates - View all James Wild's debates with the Department of Health and Social Care
(1 day, 21 hours ago)
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Stephen Kinnock
I pay tribute to my hon. Friend’s constituents, who are clearly going through an extremely difficult and challenging time. I strongly recommend that they contact ACAS and the PDA, or another trade union if they happen to be a member of one. His key point is about how we can ensure that this does not happen again. The GPhC is taking enforcement action against individual pharmacies and we have to wait for the outcome of those actions—some of those are going through appeal processes. As soon as one of those actions has concluded, that will greatly facilitate and catalyse the process for going after any pharmacy that is not delivering to the service standards that we would expect.
James Wild (North West Norfolk) (Con)
Staff and patients at Jhoots Pharmacy in South Wootton in North West Norfolk have been let down, going months without pay or stock, and with no communication from management. The pharmacist left after non-payment. When I raised those issues with the company, it simply refused to respond. The Minister has referred to future regulatory changes, but given that the pattern is repeated across the country, what urgent steps is he taking to work with ICBs collectively to ensure that staff get the money they are owed and that commissioned services are delivered? Will he not rule out taking action against individual directors?