(6 years, 10 months ago)
Commons ChamberDoes my right hon. Friend share my concern that the acronym PCN is very confusing for people in relation to parking? It is used as a penalty charge notice when issued by civil authorities, but as a parking charge notice when issued by private companies. The terms are very similar, but very different sets of rule and regulations govern those two separate types of penalty.
I agree. When we are dealing with private land, such notices should be called private parking notices. The code of practice, if the Bill goes ahead, should contain requirements about what is in the parking notice so that it cannot mimic a police ticket or a court document, and cannot use unnecessary threatening language. My hon. Friend makes a good point.
The case has been drawn to my attention of 69-year-old Angela. Her car was ticketed for £70 for exceeding the time permitted in a supermarket car park. Angela is 5 feet tall, and the small signs were mounted so high up that initially she did not even see them. When she returned to discover the ticket, she looked for signage and eventually saw a sign. It was secured, if that is the word, with pieces of baler twine. Even after staring at it to try to read it, she could not read the wording as the text was so small and too far away.
In another part of the country, a pensioner mis-keyed her number plate into an automatic machine when paying for her parking, getting one digit wrong. On returning to her car, she discovered that the innocent mistake had resulted in a ticket. On appeal, she was able to point out that it was an honest mistake and, indeed, that no other car on the DVLA database had that registration number, but the parking company still demanded payment.