Tyne and Wear Metro

James Gray Excerpts

Wednesday 1st July 2015 Westminster Hall

[Mr James Gray (in the Chair)]

Order. Before we start, I think it is reasonable, despite my natural inclinations, to say that gentlemen may, if they wish, remove their jackets—if they have not already done so.

[Mrs Emma Lewell-Buck (South Shields) (Lab)]

I beg to move,

That this House has considered the performance of the Tyne and Wear Metro.

It is a pleasure to serve under your chairmanship, Mr Gray. I secured the debate because my constituents are quickly losing patience with the Metro service, which is unreliable and overdue for investment. Barely a week goes by without me being contacted by people who are fed up with delayed or cancelled services making them late for work, preventing them from getting their kids to school, or keeping them from important appointments. A quick glance at Metro’s Twitter feed shows why. On most days, some sort of delay or cancellation is reported, not to mention the numerous other faults that disrupt passengers’ journeys, such as broken ticket machines—that happened again today—and information boards that give out misleading or incorrect information. Last winter, the service was so poor that only 64.5% of trains arrived on time, which means that more than one in three trains was late.

These problems occur so frequently that commuters have created a Facebook group called “Sort out the Metro”, which attracted hundreds of members in only a couple of weeks. Nearly 3,000 people have signed a petition calling for the Department for Transport to begin an independent review of our Metro services. These are not just annoyances; people rely on public transport to get them to where they need to be, and there are real consequences when the network fails them. One woman from my constituency wrote to me to explain the effect that delayed services have on her family. She explained that her husband uses the Metro to travel to his job in Gateshead, but failed trains mean that he can never guarantee that he will arrive on time. When he is three minutes late for work, he is docked 15 minutes’ wages. When he is 15 minutes late, he loses half an hour’s pay. Those may seem like relatively small sums of money individually, but when multiple journeys are delayed each week, the amounts soon add up.

The problems do not end there for my constituent. She explained that she works evening shifts, so if her husband’s train home is delayed, there is no one to take care of their young child. Either she has to be late for work, or she has to find a last-minute babysitter. Public transport is supposed to make people’s lives more convenient, but for her family it is doing just the opposite.

--- Later in debate ---

[Lilian Greenwood]

Some Opposition Members may be somewhat surprised to hear how the Minister speaks about the northern powerhouse when only last week the Government paused important investment in the north. That is precisely the sort of stop-start approach that he decries.

[Mr James Gray (in the Chair)]

Order. I think comments should perhaps be in the context of the performance of the Tyne and Wear Metro.

[Andrew Jones]

That pause, which does not affect the performance of the Tyne and Wear Metro—

[Mr James Gray (in the Chair)]

Order. It may be best to leave that argument for another debate.

[Andrew Jones]

Perhaps I will have that conversation with the shadow Minister after the debate. There is no question at all about the principle that transport investment and the performance of the Tyne and Wear Metro will drive the local economy. I mentioned that we are facing an infrastructure deficit in our country and that we are playing catch-up, and I regard investment in road, rail, light rail and connectivity as central to addressing that.

I will deal with a couple of other points that were raised. On the potential for integrating bus and Metro, the first point to make is that we have a competitive bus market, so it has the capacity to be responsive to customer need. Nothing is stopping councils from working with bus companies, but I view that as a matter of partnership rather than one of principle.

The buses Bill was mentioned by the hon. Member for South Shields. I think it will be an enabling Bill, but we have not drafted it in full yet. We are working through the ideas, which will be about creating the opportunity for franchising. That follows through on the pledge of devolution to Manchester, which has been so welcomed in Greater Manchester. By working together with a set of partner authorities in a combined authority, Manchester has shown a clear pair of heels to other parts of the north. The message I have been hearing from local council leaders in my area is that they want some of those powers, alongside which will come the requirement for democratic accountability, and that goes back to the elected mayor principle.

[Mr James Gray (in the Chair)]

Order. In the context of Tyne and Wear Metro?

[Andrew Jones]

Indeed, as in the context of Tyne and Wear Metro.