(10 months ago)
Commons ChamberThey say that first impressions count. Often for our towns, the first impression that visitors will consciously draw is of the high street. Certainly, it is the high street that most often leaves the lasting impression of what a town is all about. It is key to the town’s character.
Strikingly, 72% of British adults surveyed by Nationwide Building Society went as far as saying that they judged the vitality of an area as a whole based on the high street alone. Some high streets are beautiful and thriving places, and there will be lessons to learn from them, but even some of those will be struggling against retail trends, not least in banking. That was the point of Nationwide’s survey, because it makes much of its commitment to maintaining a local branch network. Its marketing strategy is an informed one: 71% of people told Nationwide that they still feel that their own local high street is an important part of the community. However, 67% said that theirs had declined, with 62% saying that it had been neglected; 54% said that their high street has insufficient variety, and only 38% said that their local high street adequately fulfils their shopping requirements. More than a fifth—21%—would go as far as describing their local high street as a generally unpleasant place in which to shop. That is deeply disappointing, not least because these findings are from a January 2020 survey, almost immediately prior to the covid lockdowns and all the challenges that have come since, including post-pandemic inflation and Putin’s illegal war against Ukraine.
However disappointing the findings, they will not come as any great surprise to Members across the House. The state of our high streets is an issue that exercises us all, and is regularly raised by our constituents following the incessant move online and out of town. None the less, it will depress us all that the single most common word chosen to describe local high streets —and the only word picked by more than a fifth of respondents—was “sad”. The second-place word was “bleak”. This is not presented as a word cloud, but it is easily imaginable as one. The third most common word chosen by respondents when describing their local high street was “indifferent”. That is clearly not where we want to be, because the unique and localised character of our high street plays such a key role in defining the vitality of the surrounding wider communities. Nor does it give confidence to those wanting to visit or thinking of investing in our high street.
Fortunately, the survey results were not just a list of gripes. The survey went on to ask what people thought could be done constructively to improve things for the high street. The five key improvements that people want are: fewer empty shops, more big-name shops, more greenery, less litter, and better decorated shopfronts and signs.
I certainly recognise the picture that the hon. Member is painting. In Bristol we have 47 high streets and local centres. Some are thriving, but it has been very difficult to revitalise others. Bristol City Council has been very active, and some of the things he mentioned are within the council’s control, but others are down to the market. On addressing the empty shops, will he talk about what tools councils could use that would not cost huge amounts of money, to ensure that high streets can thrive in the way he would like?
I agree entirely that this is not just about local authorities. They play an integral and important role, but there are multiple stakeholders and partners —communities, businesses and property owners—that also play an important role. The importance of the Bill is in providing vision and focus through local authorities bringing together people and stakeholders in our high streets to come up with a plan of action to deal with some of these issues.
We must always pause to wonder whether a list of apparently quick and easy wins is indeed quick, easy and affordable to deliver. “Easier said than done” is often the narrative, but I fear that this has become an excuse for those who are avoiding taking difficult decisions and necessary action. Many of our high streets—for example, Market Street in Longton, a once bustling high street with many heritage buildings of iconic character—are now in a sorry state. Many owners are absent and take little or no responsibility for their property, in some cases deliberately allowing it to become derelict. I recently uncovered the fact that, shockingly, in the last 12 months, Stoke-on-Trent City Council has not issued a single section 215 enforcement notice against property owners who fail to maintain their properties. It is clear that action is needed.
I thank my hon. Friend for that excellent point. He is absolutely right. While retail is an important aspect of this work, and we hope that this Bill will improve the retail environment on our high streets, it cannot just be about retail. The world has moved on, with online and out-of-town retail, and with the pandemic, which means that we must encourage alternative uses, such as hospitality, leisure and residential. As he says, many of the spaces above shops just lie empty and dormant. If we can encourage residential and business use of those spaces, that will really add to the vibrancy and vitality of our high streets.
The hon. Gentleman is making an excellent and very thorough speech. Does he share my concern that the whole concept of 15-minute cities has now been caught up in ridiculous conspiracy theories? What it is really about is the fact that we want people to be able to shop locally, to go out and enjoy leisure facilities locally, and not always to have to travel out of town or into the city centre. If we have thriving local communities, everyone can get what they need in their local community.
The hon. Lady makes an interesting point, but I would say that it varies from place to place. Across the country we have various types of high street, in towns small and large, so it varies depending on the nature of the area and whether it is urban or more rural. It would depend on that right across the country.
As I say, there will no doubt be considerable pressure to designate a large number of high streets from the beginning of this Bill becoming an Act, but I fear that it would prove overwhelming and we should safeguard against this. I say that with a certain trepidation, because there are six historic market towns in the modern city of Stoke-on-Trent. The idea of designating more than three high streets is tempting, because each town has a high street that could, and indeed should, be designated at some point in a rolling process of improvements across the city. I accept that this may prove something to revisit at later stages of the Bill.
The eagle-eyed in the House will have noticed that, for the purposes of the Bill, high street uses mirror those already legislated for in part 10 of the Levelling-up and Regeneration Act 2023. This encompasses a good range of what would ordinarily be seen as high street uses by the general public and does not specify an exact number of retail addresses within a certain distance, as attempted in the ONS’s experimental definition.
Members will be interested to know that the ONS discovered what it calls
“one notable geographic feature in England”
in what was otherwise a distribution of retail addresses on high streets across the whole of Great Britain that showed no clear pattern across the country. The English feature—this is germane to an English Bill—is that there are hub towns with a higher proportion of retail addresses on their high streets. Hub towns are those that are identified in the official rural-urban classification for England as being important hubs for the rural areas around them because they provide services, employment and businesses. The Department for Environment, Food and Rural Affairs includes towns like Stone and Cheadle, in north Staffordshire, in this category. There will be a need for improvement plans to be consulted on beyond the immediate town and rural areas that depend on high streets’ success in these hubs.
There is a great deal of data, and it is time for local authorities to use this to best effect and focus attention on preserving, enhancing and reviving our high streets. They should do this in concert with the communities they serve—both businesses and residential.