(10 years, 9 months ago)
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I fully agree, and I am sure my hon. Friend will agree that closing 280-odd offices—the service is provided up and down the country—will cause huge problems, mainly for people who are least well off but also, of course, for the staff themselves.
I congratulate my hon. Friend on securing this important debate. He will be aware that my constituency has an inquiry centre due for closure. I have been approached by constituents and members of PCS expressing concerns related to job losses and the impact that they could have on members of the public, particularly the most vulnerable. Does he agree that if the Government are serious about addressing the problem of underpaid and undercollected tax, the proposed closure programme is the wrong way to go about it?
I agree that the Government are going about it in entirely the wrong way. PCS, the union representing the HMRC workers, has agreed with HMRC that all members should have the opportunity for a formal one-to-one to help them consider their options. However, HMRC has withdrawn from that agreement in an attempt to pressure people into making decisions without information about applying for jobs and voluntary exits. That shows contempt for staff and puts huge pressure on people to leave by demoralising the work force.