Safety in Custody and Violence in Prisons

Debate between Ian Lavery and Andrew Selous

Monday 9th May 2016 Commons Chamber

[Andrew Selous]

It was a great pleasure to go round HMP Northumberland with my hon. Friend not long ago, and I commend her for calling these terrible drugs “lethal” highs. From 26 May they will all be completely illegal when the Psychoactive Substances Act 2016 is enforced. That is very welcome, and my hon. Friend is absolutely right. We will not waver in our determination to crack down on those substances.

[Ian Lavery (Wansbeck) (Lab)]

I thank the Minister for an amicable meeting last week about HMP Northumberland. The common denominator throughout the whole prison estate across the country is simply a lack of manpower. That is causing the violence—whether it be prisoner on prisoner or prisoner on staff—mental health issues and the problems with alcohol, “spice” or whatever. The Minister has said that this issue is challenging. What extra measures can he take to ensure that plenty of staff are employed in prisons to maintain a safe environment for everybody on the prison estate?

[Andrew Selous]

My door is always open to the hon. Gentleman, and if he has further concerns about HMP Northumberland, he is welcome to come and see me again. If we analyse what has happened across the prison estate, we see that the increase in violence has taken place in prisons where there has been an increase in the number of officers and in prisons where numbers have stayed the same, and where there have been reductions. He is right to say that we need adequate levels of staff, which is why I give him the commitment that I have already given the House that we will carry on recruiting at our current level, which included a net increase of 530 officers last year.

Oral Answers to Questions

Debate between Ian Lavery and Andrew Selous

Tuesday 26th January 2016 Commons Chamber

[Ian Lavery (Wansbeck) (Lab)]

8. What support his Department is providing to probation service workers at risk of redundancy.

[The Parliamentary Under-Secretary of State for Justice (Andrew Selous)]

Community rehabilitation companies are responsible for supporting any of their staff at risk of redundancy, in line with employment law. We encourage them to follow good industry practice and the ACAS guidelines. We are working closely with community rehabilitation companies to make sure that they fulfil their contractual commitments to maintain service delivery, reduce reoffending, protect the public, and deliver value for money to the taxpayer.

[Ian Lavery]

There is the potential for 900 probation officers to be made compulsorily redundant within just three CRCs in the very near future. These are the people who stood by the Government at the time of the transitional period into privatisation. They should not be penalised; they should be praised. Will the Minister guarantee that these professionals receive full voluntary redundancy terms and will not be booted out? They provide a very valuable service in the role provided by these private companies on the cheap.

[Andrew Selous]

I repeat what I said just now—we will make sure that the community rehabilitation companies comply with employment law as they are supposed to do. We closely monitor their performance in line with the contracts that they have signed. Last year, 195 extra probation officers became qualified, and we had 750 new probation officers in training. That is the largest intake of newly qualified probation officers for some considerable period.

HMP Northumberland

Debate between Ian Lavery and Andrew Selous

Wednesday 14th October 2015 Westminster Hall

[The Parliamentary Under-Secretary of State for Justice (Andrew Selous)]

As always, it is a pleasure to serve under your chairmanship, Mr Betts. I warmly congratulate my hon. Friend the Member for Berwick-upon-Tweed (Mrs Trevelyan) on securing what I think is her first Westminster Hall debate. If I may say so, she gave a very polished performance, finishing exactly halfway through the time allotted for the debate. I will do my best to address all the points she raised. She spoke about the volunteers who visit the prison, and I gather that she is involved in helping at the prison herself. I thank and commend her not only for being a visitor but for doing something practical to support the prison.

My hon. Friend is absolutely right that safety is central to everything we are seeking to achieve in prisons. I welcome this debate as an opportunity to highlight the activity that is underway at HMP Northumberland to maintain safety and decency and to tackle violence. I am aware that my hon. Friend recently visited the prison—as she has over many years—and met the director and staff. Sodexo has been running prisons for many years and has responsibility for three other prisons in England: Bronzefield, Peterborough and Forest Bank. HMP Northumberland is a category C training prison. It is a very large site holding more than 1,300 adult male prisoners and, she said, it also holds a number of often vulnerable prisoners, mainly those with a history of sex offending.

[Ian Lavery]

I have met the Minister on numerous occasions and those meetings have always been positive. Is he aware that, because of the lack of staff, there is integration of the seriously vulnerable prisoners among the ordinary prisoners? That is causing great concern for safety—mainly for the sex offenders. One thing that has been reported to me on numerous occasions that is absolutely unacceptable is that the food given to some of these vulnerable prisoners has often contained human faeces.

[Andrew Selous]

I am really appalled to learn of that. The hon. Gentleman has raised some detailed points; if he will allow me, I will get back to him. In response to the request by my hon. Friend the Member for Berwick-upon-Tweed that I visit the prison, I would be delighted to do so. That would give me the opportunity to look further into the specific concerns raised, quite properly, by the hon. Gentleman.

The transition from a public sector prison to a private provider is complex and should not be underestimated. A transfer from a public to a private prison has happened only once before, with HMP Birmingham. Such change is unsettling and the transition takes time. As with the experience at HMP Birmingham, the transition at HMP Northumberland presented some challenges for the new provider, which I acknowledge. That was also picked up in the report by the chief inspector of prisons published earlier in the year. The prison has taken action to address the chief inspector’s recommendations, which included completing a review of its induction unit. That has resulted in moving the induction unit to a larger location in the prison, with improved capacity and improved classroom facilities. The National Offender Management Service and Sodexo have worked closely in partnership, particularly during the transition period.

I am aware that concerns have been raised about the numbers of staff at the prison. The merging of two prisons led to a duplication in some services, such as catering and facilities management. Since Sodexo became responsible for the prison, it has implemented new structures and new ways of working that have resulted in fewer staff being necessary to operate the prison. In total, 210 staff left the prison on voluntary exit terms and there were no compulsory redundancies.

In order to provide assurance, bidders were required during the competition to submit a detailed response, which was assessed by a team of assessors made up of operationally experienced governors. Sodexo had to show that it had built its staff profiles and to demonstrate the expertise of the team that designed them and the governance process that assured the design. It had to show that it had taken into consideration environmental and other factors and operational resilience.

Sodexo subsequently reviewed its staffing levels at the prison and decided that a further 16 permanent staff were needed, and I am pleased to say that it has now filled all those vacancies. As my hon. Friend said, the current staffing levels are considered to be sufficient to run a safe, decent and secure prison, and they are kept under review. Sodexo informed us that a total of 402 full-time equivalent staff are employed at HMP Northumberland, of whom 372 worked at the prison before the transition, so their valuable experience has been retained. The majority of the existing senior managers have a wealth of custodial management experience within public sector prisons, and the new director who joined the prison earlier this year, of whom my hon. Friend spoke highly, has extensive custodial management experience, including in the public sector.

HMP Northumberland continues to take staffing issues seriously. It is undertaking a consultation programme with staff to identify and address any further issues that transpire as a result of the transition to Sodexo. HMP Northumberland is addressing the transition issues positively, and I am grateful for the leadership, resilience and professionalism that staff have shown in maintaining delivery at HMP Northumberland under these changing circumstances.

My hon. Friend raised concerns about safety. I cannot emphasise strongly enough how importantly the Government take the issue of safety for all prisoners and staff. Violence in prisons is wholly unacceptable and we treat any assault extremely seriously. Any prisoner who commits an act of violence can expect action to be taken against them, which may include a loss of privileges or sanctions under the prison disciplinary procedures. Where appropriate, they may face criminal charges and prosecution.

We are under no illusions about the scale of the issue. Assaults in prisons increased from 14,664 in 2013 to 16,196 in 2014. Some of that increase is due to an improvement in the reporting of assault incidents following changes in data assurance processes, but those reporting improvements do not account for all of the increase. Serious assaults, including those on staff, rather than other prisoners, have risen even more. They have increased by 35%, from 1,588 assaults in 2013 to 2,145 in 2014. The increase in serious assaults is completely unacceptable. We are, however, holding a more violent prisoner population: the number of people sentenced to prison for violent offences has increased by 30% in the past 10 years.

In addition, the illicit use of new psychoactive substances, or NPS, has been a significant factor. I refer to them as “lethal highs”, and I encourage my hon. Friend and the hon. Member for Wansbeck to use that term. Getting the language right helps us in this incredibly important battle. There is strong evidence that the increase in the illicit trade and misuse of synthetic drugs or new psychoactive substances is linked to the recent increase in violence across the prison estate. HMP Northumberland is also experiencing the effects of such substances, as my hon. Friend said. It has increased its levels of target searching and enhanced its security procedures for visitors to help to address this issue. To answer my hon. Friend’s specific point, we will introduce mandatory drug testing for NPS for all prisons when new contracts are agreed early next year. In the interim, we will shortly trial NPS testing as part of mandatory drug testing in some prisons. NPS are also an increasingly prominent problem in the community at large, and hon. Members will be aware of the Government’s new legislation to control such substances.

During the transition period, HMP Northumberland retained its own drug dogs. All drug dogs at HMP Northumberland are accessed through the north-east drug dog scheme. Drug dogs will be provided to the prison in response to its individual needs. I can tell my hon. Friend that dogs have now been trained to detect new psychoactive substances. A meeting was held this month between the prison and the drug dog unit to agree the way forward and ensure that adequate drug dogs are available to the prison.

We have taken the decision to ban smoking in closed prisons. Let me assure my hon. Friend that banning smoking will be done in a way that ensures operational stability. We will draw on the lessons we can learn from elsewhere, including Canada and New Zealand, where smoking bans have been successfully introduced. The ban should also be a gain in tackling NPS misuse, and as the roll-out of the smoking ban proceeds we should see reduced NPS misuse.

Violence reduction remains a key priority for HMP Northumberland and activity to address that issue is reviewed on a regular basis. Sodexo has already made improvements, including installing CCTV in part of the prison. It has also introduced more structured interventions towards the perpetrators of violence. The National Offender Management Service has a programme of activity in train across both public sector and private prisons to tackle violence in prisons. Action taken includes issuing new guidance to governors to support the development of their local violence reduction strategy. There is currently a pilot of body-worn cameras across 24 establishments, including HMP Northumberland. We are building on the existing evidence of significant benefits in prisons that already have experience of using them. The evaluation report for that scheme will be available in March. When I have been to prisons recently and seen them, I have been extremely impressed. Staff and prisoners told me that they feel safer as a result of their use, but we must obviously wait for the full evaluation.

There were two new offences in the Serious Crime Act 2015: being in possession of a knife or other offensive weapon within a prison without authorisation, and throwing items over a prison wall without authorisation. The first of those offences is already in place and is actively being used, and the offence of throwing items over prison walls will be introduced shortly. It is aimed at the criminal gangs that are throwing packages containing illicit drugs into prisons. It will attract up to two years in prison on conviction. Both offences are intended to send a clear message to offenders that we are not prepared to tolerate that type of criminal behaviour in and around our prisons.

A joint national protocol conducted by NOMS, the Crown Prosecution Service and the police was published in February with the purpose of ensuring a nationally consistent approach to the referral and prosecution of crimes in prison. The protocol sets out a requirement for prisons to submit a prison community impact assessment, with each case referred to the police, which will explain the impact the offence has had on the establishment and will ensure that it is properly understood and taken into account in the determination of referred cases.

Deaths in prison custody have risen over time. With the overall ageing of the population, there is an increasing number of elderly prisoners. Of the four deaths in the past year that my hon. Friend referred to, three were from natural causes and one was self-inflicted. Of course, that is one too many. In every case, the prison has worked on the recommendations made by the prisons and probation ombudsman on the deaths, and action been taken. For example, the prison has reinvigorated its local personal officer policy to provide clarity for staff on their role in supporting individual prisoners who are at risk.

NOMS is also taking forward a programme of work to address the rise in self-inflicted deaths. A review of compliance and delivery of the assessment, care in custody and teamwork process has taken place and is due for completion shortly. Multi-agency work is being undertaken on the person escort record, which accompanies individuals transferred between police stations, courts and prisons.

We have heard some criticisms of the prison today. I can tell my hon. Friend that the hours out of cell are 10 hours on Monday to Thursday, with eight hours on Friday and seven and a half hours at the weekend. That is an average of nine hours during the week.

There have been some significant successes. For example, the prison has almost doubled the number of prisoner work hours since Sodexo took over. We should be grateful for that achievement. As my hon. Friend rightly said, productive work is important in ensuring that we have a safe and secure prison. The prison has achieved Red Tractor accreditation for its horticultural food produce and it undertakes various charitable works for the local Northumberland community. It runs a bicycle repair workshop on behalf of the Margaret Carey Foundation and refurbishes bicycles for use in developing countries, so some positive things have happened since Sodexo took over.

I absolutely accept the points that my hon. Friend raised, which we take seriously. I look forward to visiting the prison, hopefully with her, at some point in the not too distant future.

Question put and agreed to.

Oral Answers to Questions

Debate between Ian Lavery and Andrew Selous

Tuesday 23rd June 2015 Commons Chamber

[Andrew Selous]

As my hon. Friend may know, when soldiers leave the Regular Army, we encourage some of them to join the Army reserves, and I suppose that this concept is similar to that. The prison officer reserve has about 100 members, which gives us flexibility. I cannot update my hon. Friend any further on what I have said in the past, but this is the right thing to do.

[Ian Lavery (Wansbeck) (Lab)]

Does the Minister share my deep concern about the fact that some of the prison officers who are currently being recruited have not even undergone a simple Criminal Records Bureau check?

[Andrew Selous]

I am very surprised to hear that. We take prison officer training extremely seriously, but I shall look into what the hon. Gentleman has just told me as a matter of urgency. We are increasing the amount of time that prison officers spend being trained, and we continually improve the training we give them.

Safety in Prisons

Debate between Ian Lavery and Andrew Selous

Wednesday 17th June 2015 Westminster Hall

[Andrew Selous]

Will the hon. Gentleman let me make a little progress? I am conscious of the fact that I have only six minutes left.

I pay tribute to the many people who work tirelessly in our prisons. Prison officers, probation staff and staff from the health, education, vocational skills and voluntary sectors work day in, day out to improve the lives of people in custody. Each time we successfully prevent an offender from reoffending, we also reduce the number of victims and make our communities safer. That is difficult work that goes largely unseen, and too often it is unrecognised in our public discourse, but it is vital and is making a difference.

The challenges of maintaining safety in prisons are, and always have been, significant. We are working with a challenging and complex population in excess of 85,000 prisoners, and there is a high prevalence of mental health problems. Many prisoners have had negative life events that increase the likelihood of their harming themselves or taking their own lives.

We are also holding—this is important—a more violent prisoner population. The number of people sentenced to prison for violent offences has increased by 40% in the last 10 years. In addition, the illicit use of new psychoactive substances—lethal highs such as Spice and Black Mamba—has been a significant factor in fuelling violence in prisons. Last year alone, staff responded to nearly 26,000 self-harm incidents, and they frequently prevent deaths through timely intervention.

On any given day, staff support more than 2,000 prisoners assessed as being at risk, looking after them under the assessment, care in custody and teamwork process. It is to their credit that, through their dedication and commitment, they continue to improve outcomes for offenders and to prevent many self-inflicted deaths and incidents of self-harm.

Staff and prisoners should no more face violence than should any other person in society. Violence in prisons is wholly unacceptable. We treat any assault extremely seriously. Any prisoner who commits an act of violence can expect to have action taken against them, which may include the loss of privileges, sanctions under the prison disciplinary procedures and, where appropriate, criminal charges and prosecution.

To that end—this venture was introduced by the previous Government—a joint national protocol between NOMS, the Crown Prosecution Service and the National Police Chiefs Council was published in February to ensure that the referral and prosecution of crimes in prison is dealt with consistently. The protocol sets out the requirement for prisons to submit a prison community impact assessment with each case referred to the police. The assessment will explain the impact an offence has on an establishment and ensure that that is properly understood and taken into account in the cases concerned.

In 2014, due to an unexpected increase in staff turnover and in the prison population, there were delays in bringing staff numbers up to the level required. However, we have exceeded our target of recruiting 1,700 new-entry prison officers by March 2015, and we are continuing to recruit officers and operational support grades across the country. We will focus our efforts particularly on London and the south-east, where there is further need.

Violence is an issue I take extremely seriously, and there have been increases, which have been referred to. NOMS has established a violence reduction project. There is a pilot involving body-worn video cameras across 24 establishments, and I am taking a keen interest in its development.

Two new offences have been introduced through the Serious Crime Act 2015: being in possession of a knife or other offensive weapon in a prison, and throwing items—anything dangerous, such as Spice, or mobile phones—over a prison wall. Both those offences will attract prison sentences. Action is also being taken on new psychoactive substances. In particular, we need a test for them, and we are working hard to bring one about.

I reassure Members that safety is fundamental to rehabilitative work, which is one reason I care so much about it. Without safety, we cannot do the education and the other work.

[Ian Lavery]

Will the Minister give way?

[Andrew Selous]

I need to give the floor to the hon. Member for York Central, who introduced the debate.

Oral Answers to Questions

Debate between Ian Lavery and Andrew Selous

Tuesday 16th December 2014 Commons Chamber

[Andrew Selous]

My hon. Friend is a great champion of Gloucester. Such a clause would be problematic to a bidder, given that master plans can change, but a purchaser seeking to develop the site inappropriately would not obtain planning consent from the local planning authority. We hope to give my hon. Friend and Gloucester an early Christmas present by exchanging contracts before Christmas if possible, with completion proposed for April 2015.

[Ian Lavery (Wansbeck) (Lab)]

Will the Minister tell us how many prisons have been closed since May 2010, how many have been disposed of, and how much cash has been generated in receipts?

Prison Officers (Work-related Stress)

Debate between Ian Lavery and Andrew Selous

Wednesday 10th December 2014 Commons Chamber

[The Parliamentary Under-Secretary of State for Justice (Andrew Selous)]

I pay tribute to the hon. Member for Hayes and Harlington (John McDonnell), who initiated the debate. He is a member of the Justice Committee, as is the right hon. Member for Dwyfor Meirionnydd (Mr Llwyd). I almost regretted allowing the right hon. Gentleman to speak, for fear of being unable to pronounce the name of his constituency, but I hope that I have done it justice.

Last, but certainly not least, I am grateful to the hon. Member for Vale of Clwyd (Chris Ruane) for his remarks. Let me deal with his points about mindfulness straight away. I can tell him that the NHS has set out five ways to well-being, the fifth of which is mindfulness. The Ministry of Justice has already started working on this issue and will launch projects on mindfulness in the new year. The director of NOMS in Wales, Sarah Payne, takes a particular interest in this important issue, and I thank the hon. Gentleman for raising it.

Let me say at the outset that prison officers face significant demands on a daily basis, and that working effectively with some of the most difficult members of society face to face takes a special set of skills, values and ability. I am immensely proud of the commitment of our prison staff in delivering their work. Behind the closed walls of prisons, these civil servants undertake essential services on behalf of society, and they do so professionally to keep us all safe. The POA-commissioned survey on work-related stress among prison officers draws attention to several important themes. Although there are some differences in the outcomes of the separate 2014 NOMS staff survey, it would be wrong to dwell on those at the expense of a more focused debate. We need to understand the work environment that prison officers encounter on a daily basis and what is done to support those charged with carrying out one of the most difficult but rewarding jobs in society. It is also important to recognise that the challenge that prison officers face has increased over recent months as a consequence of staffing shortages, an unexpected rise in the prisoner population and the unprecedented change being delivered by the prison benchmarking programme. That programme has the support of the POA.

Substantial work is under way to address the shortfalls and to support change but, in the short term, it is understandable that many staff have felt under significantly more pressure during 2014. It is also important to acknowledge that, regrettably, that position has been exacerbated by an increase in prisoner assaults on staff and prison violence in general. Understandably, in some cases staff have reported to governors that they feel less safe. I want to make it absolutely clear that NOMS understands that, and that every incident and every event of violence against NOMS staff is taken extremely seriously. It is not acceptable that any member of staff is injured in the line of duty.

[Ian Lavery]

Does the Minister share my concerns about the situation at HMP Northumberland, which is in my area? When that prison was privatised, Sodexo immediately reduced the work force by a third, yet the prison population has been increasing. Have not prison officers who are left to carry out the work every right to be stressed? What will the Minister do about it?

[Andrew Selous]

Those who manage contracted prisons absolutely have a duty to make sure that they keep their staff as well. If the hon. Gentleman will bear with me, I will go on to say what we are doing about this important issue.

NOMS takes its responsibilities under the Health and Safety at Work etc. Act 1974 very seriously. We are working towards a new protocol for escalating matters when prison staff are victims of assault to the Crown Prosecution Service, which rightly recognises the seriousness of these incidents. In my time as Minister, I have encountered excellent examples of how governors and their teams have worked closely with staff and trade unions to listen to concerns and to introduce more structured regimes that better reflect the resource available and provide more reassurance for staff.

It is also relevant to this debate that we are clear about what NOMS is doing to address the staffing situation and that we explore in more detail the significant welfare support that NOMS already has in place to support this group of front-line public servants in critical roles. To address the staffing shortfalls, NOMS has over the past few months recruited new prison officers at unprecedented levels: 850 will have joined by Christmas, with a further 250 by February; and NOMS is on target to have recruited 1,700 in total by April. Plans are already in place to meet the future prison officer recruitment plan for 2015-16, with a further 1,000 prison officers starting at that point.

In addition, NOMS has an active staff reserve, which is made up of experienced former prison officers, to provide flexible additional support as part of a modernised service. As those resources come into place in prisons, the operational pressures on staff to work additional payment-plus hours and to provide detached duty support to other prisons will reduce significantly and beneficially in the new year. That information has been welcomed by POA colleagues and will impact positively on staff well-being.

In the new year, as prisons begin to reach their new benchmark staffing levels and transition to new safe, decent and secure operating levels, staff will have an increased opportunity to focus on the quality of the work that originally interested them, namely to reduce reoffending and to change lives for the better.

The evidence that the Prison Service continues to provide a rewarding career in which staff are able to change lives is irrefutable. It is demonstrated in the commitment and tenacity that prison officers have shown in recent months in the difficult circumstances that I have described. It is also evident in the organisation’s ability to attract 1,700 new prison officer recruits.

Staff turnover is only 2% for NOMS employees. Officer leaving rates for 2013-14 were 3.8%. More than 96% of the officers employed by NOMS choose to stay. The average length of service of a prison officer is 14 years. This is a demanding but rewarding role in which staff can and do make a significant and positive impact on offenders’ lives.

NOMS will continue to support staff and to provide them with the skills and development opportunities that they need to be able to perform their duties with confidence. New prison officers are tested for their suitability to work in a prison environment. They must pass a fitness test and full occupational health assessment before they are appointed to the role. Importantly, NOMS training investment also includes a strong focus on providing the necessary training and development that line managers need to support, coach and mentor staff.

For those staff who are regrettably assaulted on duty or who suffer ill health as a result of the impact of their work, there are well-established support mechanisms in place to help. It is perhaps one of the disappointing aspects of the POA-sponsored survey that it does not reflect the exceptional work between staff, managers and occupational health that has, in many cases, led to staff returning successfully to full duties through phased return-to-work programmes and counselling support.

We are committed to running safe establishments and are working hard to reduce violence in our prisons. We do not tolerate violence of any kind in prison and any assault is taken extremely seriously. A new violence reduction project is being established. There will be guidance to governors on that issue in early 2015, and we will implement a coherent set of short-term tangible actions that are aimed at reducing violence, some of which may involve trialling innovative approaches in targeted establishments.

The violence reduction project has been created to gain better understanding of the causes of the current levels of violence in prisons and to ensure that there is strength in the handling of violence in terms of both prevention and response. The project will consider such issues as the use of body-worn video cameras for prison officers, raising our intelligence capability to protect those officers and staff, developing more robust case management of violent prisoners, and the potential impact of the growing use of new psychoactive substances. We expect to be able to announce more in the new year.

We have always had a complex and challenging prison population, but we are taking appropriate steps to ensure that we carefully manage the increased levels of violence. We are also committed to managing violence and supporting the victims of assaults. The new joint protocol, to which I have referred, which is produced by NOMS, the Crown Prosecution Service and the Association of Chief Police Officers, will set out that when there are serious assaults on prison staff, the perpetrator will be prosecuted unless there is a good reason why not. As I have said, that initiative has been warmly welcome by the Prison Officers Association.

The increase in serious assaults is wholly unacceptable. However, we are holding a more violent population and, as I have told the Justice Committee, the number of people sentenced to prison for violent offences has increased by 40% over the past decade. We will never tolerate violence against our staff. We do not underestimate the hard work and challenges that they face on a daily basis and are continually looking at new ways to offer support. We are exploring new technology to protect staff, including body cameras and slash-resistant material to be worn under shirts.

The access that prison staff have to a range of counselling interventions is on a par with the very best of employers. Staff are provided with an occupational health adviser, who will work with them and their line manager to support them in the goal of a successful return to work. We have many examples of that working well. When staff are involved in a difficult prisoner incident, a structure that involves the use of in-house staff care teams, staffing debriefs and continuing support comes into effect as a matter of course.

Equally, the access that staff who are unable to work for a period of time have to sick pay provides a full opportunity for them to recuperate before returning to work. For staff who are unable to work for a period of time due to sickness absence, NOMS will pay six months on full pay and six months on half pay as part of the individual’s terms and conditions of employment. That can be extended in the case of an injury at work, as the governor has the opportunity to grant sick absence excusal in appropriate cases.

In recognition of the stressful nature of the prison working environment, NOMS is committed to supporting the well-being of staff by reducing stress and increasing employee attendance. There is also well-publicised support available to staff, including a comprehensive employee assistance programme, which operates 24 hours a day, 365 days a year. It includes access to counselling and other therapies as required, a health promotion website and well-being zone, specialist trauma support services and mediation. A network of peer support in the form of care teams also operates in every prison and can be extremely effective.

Work on improving the management of stress in NOMS includes: regional stress action plans; individual stress risk assessments; a 24-hour helpline for staff; the inclusion of stress-related issues in people plans, listen-to-improve sessions and team meetings; governors using team meetings and focus groups to identify local stress issues, to show transparency in decision making and to offer feedback in resolving them; and the roll-out of stress-awareness workshops across the estate.

In addition to that support, I want to take this opportunity to share some of the good practice happening in the prison estate. There are numerous examples of governors maintaining regular contact with staff who are off and of presenting deputy director of custody commendations in cases where staff have been assaulted. The young people’s estate is also developing and implementing a post-assault protocol for supporting staff, which identifies a process to follow to ensure that staff are fully supported when they return to work.

Well-being days are also actively pursued as establishments recognise what a positive impact they have on staff. Staff who have been off sick are being given a mentor outside their line management. Staff have also been visited by their governor, either at home or in a neutral venue, and numerous establishments have referred staff to bespoke counselling sessions. I want to put all that on record to show the full extent of the care we take to look after our staff when they are assaulted, wholly unacceptably, in the line of their work.

In 2013-14, NOMS delivered 49 staff well-being events across the agency. Approximately 3,200 staff members attended those events for advice, support and health checks. Additionally, most prison staff are able to use the prison gym facilities at allotted times and may access support from local physical education instructors to design their own bespoke fitness and well-being programmes.

NOMS conducts an annual staff survey that includes elements that focus on well-being and motivation. This year’s survey had a 44% response rate, and 75% of respondents stated that they wanted to remain working for NOMS for at least the next year or three years. In line with the focus of the POA-sponsored survey, NOMS has adopted the Health and Safety Executive’s stress management standards as a framework for the prevention and control of stress, and it has issued a toolkit containing guidance and useful documents for use locally. NOMS encourages all staff, irrespective of their role or position within the organisation, to contribute actively towards the identification, prevention and management of stress. As I said, stress awareness workshops for staff are provided, as well as a 24-hour confidential helpline that staff can ring.

I am conscious that the well-being report makes reference to the retirement age of prison officers, so I wanted to respond to that by being clear that safe systems of work are in place across the prison estate to ensure that staff work in an environment that is as safe as reasonably practical. In this context, the current fitness standards and assessments for prison officers are based on the requirements of an individual to perform the job safely. Since July 2007, NOMS has been recruiting staff to work until the age of 65. It has employed new prison officers in their 60s who have passed the fitness test and are performing their roles effectively. In addition, a number of staff who have the right to retire at 60 now choose to work beyond their retirement age. A recent statistical report identified a total of 814 prison officers over the age of 60, with an average length of service of 24 years, who are working within NOMS.

I know that the Prison Officers Association will wish to put its case forward for further consideration on the retirement age of prison officers, as it is entitled to do. Following a meeting with my officials and the POA on 1 December, I agreed that officials and the POA could meet to discuss changes to the pension scheme and the associated retirement age. I know that members of the POA met officials on 1 December and I will consider the next steps on this matter with the Cabinet Office.

I conclude by thanking the hon. Member for Hayes and Harlington and all right hon. and hon. Members who have spoken this evening. I have a personal commitment to this extremely important matter. I find it wholly unacceptable that anyone who works for the state in any capacity should be assaulted in their line of duty. I take this issue seriously, I raise it regularly with officials and I will follow up on the initiatives that we have announced. Of course, my door is always open. I will agree to meet the hon. Gentleman and the right hon. Member for Dwyfor Meirionnydd at some point, our diaries permitting.

Question put and agreed to.