High Street Bank Closures

Debate between Ian Lavery and Alison Hume

Wednesday 26th February 2025 Westminster Hall

[Ian Lavery]

I agree totally about the transport hubs. We cannot say to an elderly, frail or disabled person, “Get that bus to the next town. It’s only three mile.” As my hon. Friend the Member for Stoke-on-Trent Central (Gareth Snell) mentioned, is it reasonable to say to somebody, “If you can get there within an hour, that means you don’t need a facility.”? The criteria need to be changed.

I will ask the Minister a number of questions that I hope he will consider. I am fully aware that 100 Link hubs have been set up already, 200 are in the system, and it is hoped that there will be 350. That is really positive, but it would still leave behind and abandon lots of communities such as mine in Bedlington. The dealings I have had with Link and the FCA have been perfectly cordial, but wholly and utterly transactional. It is, basically, “Computer says no”. The legislation cannot simply focus on access to cash and ignore the loss of banking services.

I hope the Minister will agree that the current rules leave Northumberland’s fourth-largest town with no bank and no banking hub, and that they are too inflexible. It is within the power of the Government to change the regulations. Will the Minister consider asking Link to look at other community factors when assessing the suitability of a banking hub? Does he agree that all areas are unique, and should not be shoehorned into a rigid process that does not fit them? Does he agree that measuring the distance as the crow flies from the doors of the last bank to close is not reasonable, and takes no account of the distance vulnerable people already have to travel?

[Alison Hume (Scarborough and Whitby) (Lab)]

My hon. Friend is making a powerful speech. On the subject of vulnerable people, I want to say that the last two branches in Whitby have announced that they will close, and an adult gaming centre is already looking at the Halifax site. We are getting a temporary banking hub, but does my hon. Friend agree that vulnerable residents rely on having a branch, and that, somewhere along the line, the words “providing a service”, seems to have been lost to banks?

[Ian Lavery]

Unfortunately, my understanding is that high street banks want to centralise in much bigger places and make much higher profits, and do not consider the communities that the two of us serve. Does the Minister agree that the demographics of an area should be of paramount importance when assessing the need for a banking hub, and will he take steps to include that in the criteria? Does he agree that banks should commit to a local service before putting profits before communities? Does he agree that the Government should have the means to intervene in decisions such as the one I described in Bedlington and other Members described in their constituencies? If Northumberland’s fourth-largest town is being failed, something is sadly wrong. The current criteria are simply not fit for purpose. They abandon many of our most vulnerable constituents. A wholesale, root-and-branch review is required, to make life easier, not more difficult, for those we proudly represent.