Jobcentre Plus

Debate between Hywel Williams and Kate Green

Tuesday 7th July 2015 Westminster Hall

[Kate Green (Stretford and Urmston) (Lab)]

It is a pleasure to serve under your chairmanship, Mr Williams. I congratulate my hon. Friend the Member for Islwyn (Chris Evans) on securing this debate.

Jobcentre Plus performs a crucial public service, and I put on record my thanks to the staff who are coping with immense changes to the welfare system. Many Jobcentre Plus staff are doing an excellent job in demanding circumstances and are dedicated to improving the lives of the people they serve. Nevertheless, as we have heard clearly this afternoon, there are undoubtedly concerns about service quality, claimant experience and outcomes. There are also questions about staff morale and whether Jobcentre Plus has the resources and capacity it needs.

The major reforms with which Jobcentre Plus staff are grappling—such as universal credit and Universal Jobmatch—have been beset by systems problems, resulting in poor service to claimants and major delays. Although more people are moving into employment and Ministers like to claim that welfare reforms are the reason, people are not moving into work and out of poverty, and in any event there is considerable dispute about the contribution of welfare reforms to the rising employment rate.

Last year, the then Work and Pensions Committee carried out a review of Jobcentre Plus that looked at some of the major challenges it faces and how it is coping with them. The Committee made a number of suggestions for improvements, on which I hope the Minister will be able to update us today. Perhaps I can start with universal credit, which Ministers have claimed will transform the prospects of those who are out of work. The project is in total disarray. Today, some 65,000 people are on universal credit; when it was first introduced, we were told that 1 million people would be on it by April 2014. That is less than 1%—

[Hywel Williams (in the Chair)]

Order. I am afraid that that is outwith the scope of the debate.

[Kate Green]

I accept your ruling on that, Mr Williams, but universal credit has of course been argued to be the tool by which Jobcentre Plus will be able to move people into employment. Clearly, if the universal credit programme is way behind in the number of claimants it is supporting, it cannot be fulfilling its function and Jobcentre Plus cannot be taking advantage of it in order to move people into work. The problem with universal credit is that it is shrouded in secrecy. We have not seen the business case that would show us whether it is indeed going to be an effective tool for Jobcentre Plus staff to use to fulfil their role of supporting people into work.

My right hon. Friend the Member for East Ham (Stephen Timms) has recently written to the Secretary of State with some questions, and I want to ask the Minister the same ones. Will she ask the National Audit Office to publish quarterly progress reports on universal credit, to be laid before Parliament, and will she publish the full business case and plan? Will she also explain how Jobcentre Plus staff are being supported with the roll-out of universal credit?

As we have heard, Jobcentre Plus has the important role of supporting people into employment and, if they are further from the labour market—perhaps they have been out of work for a long time—routing them on to more specialist support programmes. There are a whole range of interventions under the “Get Britain Working” banner, and for the long-term unemployed there is the opportunity to be routed on to the Work programme or, for some disabled people, the Work Choice programme. My hon. Friend the Member for Islwyn was right to observe that those programmes have not often performed well for jobseekers and those experiencing long-term or youth unemployment—particularly long-term youth unemployment.

That is why Labour proposed a compulsory jobs guarantee so that every young person who was unemployed for more than a year would be guaranteed a job, education or training, or the opportunity to undertake proper work experience. That would be modelled on the future jobs fund that we introduced in 2008, or the more successful programme in Wales, which, as my hon. Friend highlighted, draws on factors that make for a successful labour market programme: it is commissioned locally; it involves local authorities, specialist local organisations and, crucially, local employers; and it is designed around the needs of the local labour market.

Mesothelioma Bill [Lords]

Debate between Hywel Williams and Kate Green

Tuesday 7th January 2014 Commons Chamber

[Hywel Williams]

I stand corrected. However, that argument was made to me by representatives of the insurance industry when I met them on this issue. I understand the argument that it would spur people on to take any action they can and that the fund should be a matter of last resort, but it seems that we are in danger of giving the impression that the Government are heedless of the bitter realities and the ferocity of this disease. I am sure that the Minister does not see it that way, but that is the impression that might be given to sufferers in the short time that is available from diagnosis to the outcome. There are also cruel pressures on their families. As we have already heard, sufferers can die very shortly after being diagnosed, which leaves their families with little time to seek more positive avenues of compensation. There is the matter of basic humanity here. Should we expect people to use their precious final months of life to pursue these legal means of tracing their previous employers’ insurers when the fault is not of their making?

Briefly, let me repeat a point that I made in an earlier intervention. I referred to the slate industry and the fact that there is compensation for slate workers who are unable to trace the insurers of their former employers, and the compensation is paid at 100%. That is in respect of slate workers and workers in other industries, such as the jute industry in Dundee and the china clay industry in Cornwall.

I have heard the arguments and that there have been negotiations and that a figure has been arrived at, and I can see the practical politics of that. I will end by saying that whatever the technical aspects of the case, there is a moral issue here. I support amendment 4, tabled by the right hon. Member for Newcastle upon Tyne East, but if that fails, I will back the other relevant amendment.

[Kate Green]

I rise to speak to amendment 9 in my name and to support all the other amendments in this group. Amendment 9 seeks to enshrine in the Bill the 3% of gross written premium, which is the levy to be imposed on insurance companies to fund the mesothelioma payment scheme.

What I want from this amendment is a cast-iron guarantee that that levy will remain in place as long as the scheme continues. I am sure that the Minister feels that he has already given me that guarantee on at least one occasion—if not on many occasions. For example, he gave it in Committee on 10 December.

Mesothelioma Bill [Lords]

Debate between Hywel Williams and Kate Green

Monday 2nd December 2013 Commons Chamber

[Kate Green]

I hope we bring the industry to understand that it would be right and proper for it to be more generous to the victims than the current scheme appears.

[Hywel Williams (Arfon) (PC)]

In contrast to the previous speaker, the hon. Lady is being generous in giving way. She will be aware that compensation under the Pneumoconiosis etc. (Workers’ Compensation) Act 1979 is 100% of liabilities available before the courts. Should that not be the guide?