Covid-19: DWP Update

Huw Merriman Excerpts
Monday 4th May 2020

(4 years, 6 months ago)

Commons Chamber
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Thérèse Coffey Portrait Dr Coffey
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As I have already said to the House, there may be claimants who could benefit from a nine-month grace period, where their universal credit will not be capped if they have a sustained work record. On other raises that have happened in terms of housing, changes have been made that should help people, particularly in central and outer London. However, in general, the principle is not to remove the benefit cap.

Huw Merriman Portrait Huw Merriman (Bexhill and Battle) (Con) [V]
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We rightly hail all our health workers for the amazing job they are doing, but it is good that we are hearing praise for DWP staff this afternoon. Down in Bexhill and Hastings, they have been absolutely amazing, as they have been across the country. When I asked my office what cases we had outstanding, the answer was zero. When I asked how the performance level rated, I was told, “Better than ever.” On that basis, will the Secretary of State look at whether we are using more discretion now that could also be used in future? Obviously, we have to keep a cost-control mindset and commonality of decision making, but it seems there are positive lessons that can be learned, and I thank my right hon. Friend and her team for everything they have done.

Thérèse Coffey Portrait Dr Coffey
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It is kind of my hon. Friend to thank DWP. I think it deserves, universally, credit. We are trying to learn from the streamlining we have done on the potential for permanent future changes, so that we see the enhanced processing we have successfully undertaken over the last few weeks.