Universal Credit Project Assessment Reviews

Hugh Gaffney Excerpts

Tuesday 5th December 2017 Commons Chamber

[Luke Graham]

And I hope universal credit, with these changes, will too.

[Hugh Gaffney (Coatbridge, Chryston and Bellshill) (Lab)]

Will the hon. Gentleman give way?

[Luke Graham]

I am sorry. I am going to make a little more progress.

Quite rightly, Conservative Members—I have been one of them—have made criticisms of universal credit. I have written to Ministers, as have many other colleagues, and issues have been raised on all Benches throughout the debate.

The criticisms that have been raised include concerns about the seven-day waiting time, advances and paying landlords. Well, the seven-day waiting time is being removed. On the concerns about paying landlords, we have the offer to pay them directly, and we have the landlord portal to make sure they have the right information. On the concerns about advances, we know that those can be settled within five days or even on the same day. On those issues, therefore, I would ask Members to make sure we are giving the right information to our constituents so that they can access the advance they are entitled to and no one faces any hardship over Christmas.

The Opposition also say that universal credit and some of the hardship I have seen first hand are down to some sort of ideological Tory austerity. Yet, the changes that have been pushed forward mean that there has been an extra £65 billion in spending on welfare, which is the cost of all these changes since 2010. So if we are trying to do these things just to save money, we have done a pretty poor job.

Changes have been made to universal credit; it has been improved. There has been a nine-year roll-out. I still have concerns about universal credit.

--- Later in debate ---

[James Cartlidge (South Suffolk) (Con)]

It is a pleasure to follow the hon. Member for Eastbourne (Stephen Lloyd), because he gives a certain nuanced view on the coalition. In my view, the Government should seek to reduce the benefits bill. It is not a badge of honour if a Government preside over ever-spiralling welfare bills, and I am proud that we have brought them under control, but I accept entirely that welfare reform has consequences.

I want to focus on the difficult subject of food banks. Two weeks ago, the Suffolk Free Press, my main local paper, ran a piece saying that since the introduction of universal credit in Sudbury on 18 October—the full service roll-out—there had been an increase in the number of referrals to food banks. I received an email from the jobcentre just before this debate, so I feel that I should quote it at length. It is the jobcentre’s stance on the suggestion of an increase. It states:

“It is true that there has been an increase in referrals to Sudbury Food bank with 17 people being referred from the Jobcentre since Universal Credit Full Service rolled out… This is definitely more than we would have expected to have referred under the previous version of Universal Credit, known as Live Service, or previous benefits. While some of this might be because of the longer initial wait for payment there are other factors as well. The Full Service version of Universal Credit introduces a more diverse range of customers with a higher proportion of vulnerable groups – Live Service was only for single claimants who were often young and living with parents.”

Importantly, it also points out that it has itself been giving out vouchers for food banks, so it is no surprise that people would be visiting them.

On the measures in the Budget, the jobcentre concludes:

“It would be hoped that the recent budget announcements reducing the waiting time for the first payment by one week and increasing the amount of advance payment to 100% of their expected first payment will help reduce the number of people that need to be referred to the food bank.”

That is the unvarnished truth, as it were. We all know that the people claiming these benefits are not wealthy. That is the whole point; they are not supposed to be. They are experiencing difficulties. Wages have been compressed across large parts of the western world—I do not pretend otherwise. The key for us is to come up with a system that ensures they can break out and go on to earn higher wages and attain a sustainably better standard of living.

[Hugh Gaffney]

Would the hon. Gentleman agree that the system is broken? Food bank use has so increased since his Government came to office that people are worried they will not have enough food this year.

[James Cartlidge]

I thank the hon. Gentleman for his intervention. However, the number of workless households in the United Kingdom is at an all-time low, and there is no single greater indication that poverty is being beaten than a reduction in the number of workless households. We have made incredible progress. This is not a Dickensian Christmas; it is the Christmas when we have reached the lowest level of unemployment since before I was born, in 1974. [Interruption.]

The hon. Member for Oldham East and Saddleworth (Debbie Abrahams) is trying to intervene from a sedentary position. Let me simply say to her, as I have said in a previous debate on this subject and many times before, that I do not speak theoretically. Like other Conservative Members, I ran a small business before coming to the House. The hon. Lady talks about the effect on pay, but some members of my staff declined pay rises because they would lose so much in tax credit, and refused to work more than 16 hours a week. That was a huge problem, and it brings me to the main point of the debate.

If you want to reform welfare, you have to have a system that deals with inherited problems, particularly the 16-hour issue. The only way to do that without creating much more poverty, and much more dependence on food banks and the like, is to do precisely what I think we are trying to do, and give people incentives to earn more through work. If we give them universal support, they will have the encouragement and the skills to do better in the workplace. The other point about my local jobcentre is that it has been incredibly positive about that experience. This is a joined-up programme that does not just make work pay, but enables people to get more from work and to build a career.