(6 years, 10 months ago)
Commons ChamberThe hon. Lady is absolutely right. I have the slightest suspicion that those people who wrote the strategy and who have worked on the Bill may not yet have electric cars themselves. It all seems to be good in theory, but how does it work in practice?
I am curious as to whether my hon. Friend has, in the three months she has had her Leaf, attempted to drive from her wonderful constituency in Bishop Auckland down to Parliament? If she has, what was it like? If she has not, why not?
I certainly would not dream of driving to Westminster because it is far too far—it is way beyond the range. I shall talk about how far I can get in my car when I have finished my remarks on charge points.
The hon. Gentleman is absolutely right; I had not thought of that point. When I go on holiday, I normally hire another car, rather than driving from the UK, but, of course, many people want to take their own car overseas, so he makes a very fair point. It would be interesting to know whether the Government have initiated any discussion in the European Union, for example, on this point.
Let me come back to the point about range, and what I think is a serious breach of consumer rights and trade descriptions. I bought my Leaf from Bristol Street Motors in Darlington, and I was told that it had a range of 125 miles. As I was about to explain to my hon. Friend the Member for Washington and Sunderland West (Mrs Hodgson), I thought that that was fine because it meant that I could travel from my constituency to Newcastle, when I visit the regional organisations for the north-east, and get back again on one charge, but when I collected the car, it was charged up to only 75 miles. I said, “This is 30% less efficient! It is like buying a box of six eggs, but finding when you open the box that there are only four eggs. This is really not acceptable.” The garage people tweaked it around a bit, but they still could only charge it up—I have never charged it beyond this—to 85 miles. That is very different from the 125 miles that I was told. Indeed, having looked at the Nissan website, I found that the over-emphasis not only came from the dealer to whom I spoke, but was on the website itself. The guy who came round to fit my pod point and to whom I explained this problem said, “Oh, I hear it all the time. People are constantly disappointed that their cars don’t have the range that they were sold as having.” This is pretty fundamental. People need to know what they are buying and what they are getting. A 30% reduction in the capacity of what the car can do is a significant difference.
As my hon. Friend knows, Nissan is in my constituency, so I am very interested in her point. When I took a Leaf for a test drive—I do not have one yet; I am not as lucky as she is—I was told that the number of miles that people can get depends on how they drive. Is that the issue to which she is referring, or is it something different?
I do not think it can be that, because when I charge up the car, it does not even reach the amount. Sometimes when I am driving along, the charge seems to go down much faster than the number of miles that I am actually covering, but I cannot charge it to the level that is claimed.
(7 years ago)
Commons ChamberI am very pleased to follow my hon. Friend the Member for Colne Valley (Thelma Walker), who spoke beautifully. I, too, am a 1950s woman, but I am speaking in the debate because this issue affects 6,300 of my constituents. We are all in favour of equalisation, but we need a proper transitional period. That is what these women have not been given and that is why it is unfair. They had no time to prepare, no time to save and their legitimate expectations have not been met. Some have lost significant amounts of money, even though they have been paying national insurance contributions for many years. Ministers say that this is because life expectancy is rising, and it is, but it is no use to a person born in 1953 to know that a baby born now will live to the age of 83. When they were born, the average life expectancy was 72. Let us look at the differences in life expectancy in different parts of the country, and even in my constituency. In the most well-off ward, the healthy life expectancy is 71, but in Woodhouse Close and Shildon the healthy life expectancy is 55.
When I started work in 1979, I expected to retire next year aged 60, but now I have to work until 2024. The big difference between me and my constituents is that I started work aged 21, having stayed on at school and gone on to university. Many of my constituents started work on leaving school aged 15. Ruth started aged 15 and worked in local government and health. She has three children and six grandchildren. She thought she was retiring at 60 to look after her dear old mum. Now she has to go back to work to sustain her husband, her children and her mother. She asks, physically, emotionally and financially, where is the time, health and energy going to come from? Shawn is in the same situation. She has had three jobs to keep herself and her family. Aged 15, Pamela left school on the Friday and went to work on the Monday. Jane—the same. She worked 70 hours a week from the age of 15. She finished at 54 with a disability. Jane and Pamela exemplify those people who are being moved on to employment and support allowance. They are using up their savings, which they had put by for their retirement. They are not exceptional or unusual. The number of women aged over 60 on ESA has shot up fourfold.
My hon. Friend is making some very powerful points that other Members have not yet made, especially with regard to women in the north-east where many of us are from. It is probably the same for Wales and other industrial heartlands. Women who have worked for almost 50 years are going to be in the position of having a very short life expectancy after they retire. Does she agree that that is so unfair?
I do. My overall message to Ministers is that they should stop looking at actuarial tables and start listening to the way lives are lived. I have more examples. Chris wanted to stay on at school and get more education, but her father made her go out to work aged 15. Sue, Jane, Diane, Judith and Jane all say the same thing. Jane has lost £48,000 through this and Dot says, quite simply, “I am so tired.”
We need to be honest about this issue and look at it in a radical way. My Front-Bench colleague made many sensible suggestions, as did my hon. Friend the Member for Easington (Grahame Morris). We need to think in terms of a pensions system that takes account of when people started work. Obviously, a person who started work at 15 should not have to work 10 years longer to get their pension than a person who probably has better health and probably has an easier job, having carried on with their education into their mid-20s.
(8 years, 7 months ago)
Westminster HallWestminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.
Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.
This information is provided by Parallel Parliament and does not comprise part of the offical record
I am most grateful to my hon. Friend for securing this extremely important debate. I am very concerned about the management. That was highlighted to me when I wrote a letter to the North East Ambulance Service about ambulance services in Teesdale. I got a letter back headed, “Ambulance services in Weardale”. The worst thing that happened was to Violet Alliston, whose partner rang three times in an hour. No ambulance came, and she died. That is obviously totally unacceptable.
I thank my hon. Friend for that very sad example, which I fear and predict will be one of many—perhaps not all with such a tragic ending—that we will hear this afternoon.
The correspondence I have received about ambulance waiting times in my constituency makes it clear this has been a persistent problem since 2012. I was first told about the problem with waiting times by the league chairman of the Wearside football league after he raised concerns with the North East Ambulance Service directly about numerous incidents. In his correspondence, he said that waiting times for football players who had broken their leg had continually gone over 70 minutes. In one case, after a player broke his leg, the league chairman called 999 at 11.40 am, but he was called back and informed that no ambulance was available and that he should take the player by car. He rang 999 back and complained that that went against what trained first aiders were told about not moving people with broken bones. An ambulance then arrived at 1 pm—80 minutes after the initial call—and the young man was taken to hospital.
Ever since that case, I have received a range of correspondence from other constituents highlighting failures and shortcomings in ambulances going out to emergencies. An issue particular to my local area—I do not think it is replicated in other parts of the region, although we may hear differently when other colleagues speak—is that ambulances struggle to get to certain parts of my constituency due to confusion in finding the address. That has been repeatedly brought to my attention by my constituent, Mr Walker, who for the past two years has highlighted the difficulty that ambulance crews have getting to the Usworth Hall estate in Washington. When a shocking murder took place in the area in 2014, the ambulance did not arrive for more than an hour and the man died.
An example of that failure happened when a woman was in labour and her sister-in-law had to deliver the baby because the ambulance went to the wrong street. The children of the woman in labour had to search the streets for the ambulance. When they found it, they guided it by foot, as they were not allowed on board, for more than a mile to where it should have been.
I could give many other examples. It has been a persistent issue for the residents of Usworth Hall, who, through Mr Walker, have highlighted their concerns and their exasperation at those problems. On each occasion, I forwarded their concerns to the North East Ambulance Service, which looked into each issue. To its credit, it has tried to address them. That was highlighted in a letter to me in July 2014, in which it explained that it had set up an electronic flag system for all residents in Usworth Hall and had a duty manager from its control room go out and survey the area for problems. However, Mr Walker contacted me again at the beginning of April and informed me that an ambulance was parked outside his house one evening. When he went out to speak to the staff, he found that they were lost and supposed to be in another street.
Paramedics understandably do not have the local knowledge that residents have, but sat-nav equipment is provided to help ambulances get to the right destination at the right time.
Westminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.
Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.
This information is provided by Parallel Parliament and does not comprise part of the offical record
Does my hon. Friend agree that one of the questions the Minister must answer is why none of Durham, Darlington, Hartlepool, Stockton, Sunderland or Newcastle benefited from any of the Government’s rural funding? My constituency covers 300 sq km and the neighbouring constituency in Durham is the same size, yet we got none of the extra rural funding. Given the levels of deprivation, we would like an explanation of why that is the case.
I hope the Minister will explain. Perhaps the special circumstances are that, unlike Durham, Northumberland has two Conservative MPs. The unfairness speaks for itself.
(9 years, 11 months ago)
Westminster HallWestminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.
Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.
This information is provided by Parallel Parliament and does not comprise part of the offical record
I am pleased to serve under your chairmanship this afternoon, Mrs Riordan.
I congratulate my hon. Friend the Member for Newcastle upon Tyne Central (Chi Onwurah). She has done everyone a great service in securing this extremely important debate. I am also immensely pleased that so many Labour MPs from the north-east have spoken this afternoon: my right hon. Friend the Member for Newcastle upon Tyne East (Mr Brown) and my hon. Friends the Members for South Shields (Mrs Lewell-Buck), for Sunderland Central (Julie Elliott), for Hartlepool (Mr Wright), for North Tyneside (Mrs Glindon), for Middlesbrough (Andy McDonald), for Wansbeck (Ian Lavery) and for Washington and Sunderland West (Mrs Hodgson). They all took part and have spoken with compassion and forensic attention to detail, which it would be nice to see from those on the Government Benches as well.
To understand the problem, we need to think more about the reasons why people in the north-east claim benefits. The north-east is the area of the country with the highest unemployment. At the moment, unemployment is 9%, compared with a 6% national average. An issue with sanctions is that we suspect them of forming part of an attempt to massage down the level of unemployment figures, in particular in our region. It is absolutely clear, however, that there is a serious problem for people in finding work, as my right hon. Friend the Member for Newcastle upon Tyne East pointed out. The ratio of vacancies to claimants, when that number was last collected in 2012—again, the Government are hiding more recent numbers from us—was 4:1 in the south-east, but 9:1 in the north-east.
High unemployment in the north-east is caused by economic restructuring, as my hon. Friend the Member for Hartlepool pointed out. When people move from, say, being an administrator in the local magistrates court, they are not immediately able to go and work for a biotech company. They are bound to be unemployed for a certain time. We need a safety net to support them during that period. The Government have been boasting about the level of public spending cuts in the north-east, because they believe that we were over-dependent on public service jobs, but it behoves the Government to take a more positive attitude to the people most affected by their chosen policies.
The second problem, also mentioned by my colleagues, is the overhang of heavy industry, which means that we have higher levels of industrial injuries, disabilities and chronic illnesses. Therefore, any problems in the benefit system that relate to JSA, PIP, disability living allowance, ESA, IB or industrial injuries benefit—all areas that the Department has managed to mismanage over the past five years—weigh particularly heavily in our region. In Redcar, for example—it is unfortunate that the hon. Member for Redcar (Ian Swales), who is a Liberal Democrat, has not bothered to turn up today—16% of the working-age population is on out-of-work benefits. That is not a lifestyle choice by the people who live in Redcar; it is because they face serious problems.
My hon. Friend the Member for Newcastle upon Tyne Central talked about the problem of people with chronic conditions and disabilities who have wrongly been turned down for benefits. That continues to be a problem and I still have such problems in my constituency. It is incredibly unpleasant for people, creates misery, worsens their health and is a prime example of Tory welfare waste. The level of appeals has been as high as a third; the level of decisions overturned has also been a third—the Minister is looking puzzled, but I am quoting from what the Select Committee said about the ESA system in 2012. The cost to the public purse therefore has been £70 million per year. In the north-east, we are used to working with the Japanese and they have a “right first time” approach; we would like to see more of that in the benefits system.
The second set of problems involves the immense delays that we see over and over again. The situation is pitiable and particularly problematic at this time for people making PIP applications. Since April 2013, 670,000 people have made claims; as of last October, 287,000 people were still waiting for decisions. That is appalling; that is almost half. I know the problem is a continuing one, because my constituency office is looking at 35 such cases. At the moment, 900,000 people in this country are stuck in that waiting period. What is the Government response to the report by Mr Paul Gray? It would be helpful to hear something from the Minister. Again, however, we have the problem of the Government avoiding addressing the issue by delaying the publication of the statistics on waiting periods for some further months.
The final and most discussed set of problems is to do with sanctions. Everyone knows that we need some sanctions in the benefits system. Indeed, like my right hon. Friend the Member for Newcastle upon Tyne East, I was a Minister in the DWP during the previous Parliament, and the last thing I did in that role was take a statutory instrument through the House in March 2010 to tighten up the sanctions regime.
Under this Government, however, we have seen an absolute explosion in and abuse of the use of sanctions. My right hon. Friend the Member for East Ham (Stephen Timms) had an Adjournment debate on this issue in the main Chamber just before Christmas, to which the Minister responded. My right hon. Friend has discovered that, across the nation as a whole, the number of people sanctioned has doubled during this Parliament, that sanctions are longer and that a quarter of JSA claimants will now be sanctioned at some time during their claim. In the north-east, it is even worse. The number of ESA claimants sanctioned has increased at least fourfold and the number of JSA claimants sanctioned has doubled, meaning that in any year, 30,000 people are being sanctioned at any moment in time in our region.
It is obvious to the Opposition that that is what is feeding—I use that word deliberately—the rise in people accessing food banks. When I visited a food bank in Washington in December, the people there said that when they analyse the reasons why people are coming through their doors, benefit sanctions are by far the top reason given.
My hon. Friend is absolutely right. The sanctions problem is extremely alarming. For example, a constituent of mine, Mr A, rearranged an appointment he had missed—he had got confused because a close family member had died. When my office got in touch with the jobcentre, the sanction for that was overturned. Mr B was sanctioned for missing an appointment because he was collecting his ill daughter from school. The jobcentre falsely accused him of having a fictional child. The sanction was overturned on appeal, but in the meantime he was sanctioned for 13 weeks. In another case, Ms D was sanctioned because she refused to do a job at the weekend, when there was no child care.
There is a pattern to the sanctions cases that we are receiving, taking up and seeing overturned. I had a look at the Department’s guidelines on what constitutes a good reason for someone not being sanctioned if they miss an appointment. Good reasons include: domestic violence; health conditions; harassment or bullying at work; homelessness; travel time; domestic situations, such as bereavement or child care issues; learning difficulties; and legal constraints. We have heard examples of cases involving almost all of those reasons today.
Will the Minister deny this afternoon that there are any targets for jobcentres on sanctions? Will she tell us how many sanctions have been overturned on appeal? Will she also tell us how many of those overturned fall into those categories—how many people have been wrongly sanctioned because a bereavement, a child care problem or ill health have not been properly taken into account?
From what we are hearing it is clear that decision makers and people working in jobcentres are not clear about what is in the guidelines. When the Minister gets back to her office in half an hour’s time, will she write a letter to all the jobcentres across the land to tell them that those categories are there for good reasons and that she expects decision makers and people who work in jobcentres to take proper account of the guidelines that her Department has promulgated? We cannot have a set of guidelines in the left hand and a piece of behaviour in the right hand, and no connection made between the two.
As my right hon. and hon. Friends have said, however, it should not be necessary for us to come to the Minister to tell her about these problems. She should know what they are. She should have tackled them and done something about this situation. I want to know why she has not. Why has she not sorted out the sanctioning problem? I very much hope that she will be able to tell us, in detail, what she is doing about it. She must understand that she is responsible for the misery caused to thousands of people up and down this country. Of course, it is possible that Ministers in her Department do not care about the misery they are creating, in which case, as no good reasons for what is going on have been given to us, one might say that they are the ones who should be sanctioned.
The upshot of the situation is that we have seen appalling maladministration and cases of people living in a half light that make the Kafkaesque seem totally straightforward. As my hon. Friend the Member for Washington and Sunderland West said, the number of people in the north-east accessing food banks has gone up, and in the six months between April and September last year it reached 40,000.
The whole situation is the result of Tory welfare waste. It is a waste of public money, a waste of official time—things get done and then redone, and redone again—a waste of the efforts of people in the voluntary sector, who would much prefer to be doing creative projects, and it is certainly a waste of the lives of the people who are on the receiving end.