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I have two criticisms: one is of the way in which broadband has been rolled out; the other is of the behaviour of the Department for Environment, Food and Rural Affairs and Her Majesty’s Revenue and Customs, because they are now demanding that people deal with them solely online. That is a new development under this Government. The Government are encouraging them—in fact, instructing them—to deal solely with the citizen online. In the first-tier tribunal, for example, the tribunal judge ruled that the requirement to submit VAT returns online and the failure to take into account a person’s ability to comply on grounds of computer literacy, age, or the remoteness of location was a breach of the European convention on human rights. We need to see a change in the Government’s attitude on that.
There is an overall problem and it is twofold. The Government prioritised speed over access. When we left office, we had laid out a plan for securing universal broadband roll-out by 2012. The Government abandoned it and set out twin objectives in 2011. They were the provision of a superfast broadband network to 90% of the population by 2015 and the ability of every household to receive at least 2 megabytes download speed by 2015. Both those targets will be missed by the Government and the target is now to reach 95% of the population by 2017.
What the Government did was invest a large amount of money, for example, in the super-connected cities programme, instead of prioritising the roll-out to the rural areas. The super-connected cities programme produced a legal challenge. What the Government did was highly controversial.
Does the hon. Lady not agree that the UK has the highest uptake of superfast broadband across the whole of the EU? Superfast North Yorkshire is a prime example of a beacon of success, showing how to deliver superfast broadband across the north and in rural areas. The issue with rural areas, of course, is their rurality, which makes it hard to bridge that last bit. That is why we need the investment in new technologies, which is what the Government are doing.
I am sorry to tell the hon. Gentleman that the Government have put a large amount of money into the super-connected cities programme—it ran into a rural challenge in Europe—instead of putting money into and prioritising rural areas such as his constituency and mine. I wish that what he is saying was true, but it is not. Will the Minister tell us in his winding-up speech what the spend in the super-connected cities programme is? It had a mammoth underspend a year ago and we have not had an update from him on the precise profile of what is going on with that programme, which I think is an extremely important point.
Twice the Government have been criticised by the Public Accounts Committee for their roll-out of broadband. All hon. Members and all Departments should take seriously criticisms that come from that Committee. Last July, it pointed out that the broadband delivery programme will be 22 months late and that the programme, because of the way in which the contracts have been set up and the geographical areas have been designed, was not promoting market competition.
As the hon. Member for Lancaster and Fleetwood (Eric Ollerenshaw) pointed out, British Telecom now has even greater dominance in this area than it had previously. It is expected to win all 44 contracts being put out to tender by local authorities. The Public Accounts Committee also cast doubt on the transparency of the costs in BT’s bids and said that because there was a lack of transparency in the process and in the bids, it was impossible to tell whether we have achieved value for money. That is before we move on to the questions that have been raised not only by the hon. Gentleman, but by other hon. Members in the House about the behaviour in specific small locations.
This is not a success story; it is a story of promise and disappointment. The Minister admits that contracts are now being signed with late delivery dates. He has moved the goalposts on several occasions.