DEFRA Communications: Hill Farmers

Debate between Helen Goodman and Dan Rogerson

Tuesday 17th June 2014 Westminster Hall

[The Parliamentary Under-Secretary of State for Environment, Food and Rural Affairs (Dan Rogerson)]

It is a pleasure to serve under your chairmanship, Ms Dorries. I congratulate the hon. Member for Bishop Auckland (Helen Goodman) on securing this important debate. There has been agreement throughout the House, among all parties, that those of us who represent rural areas, and those who love those areas, want those farming in some of the toughest environments in our country to get the support that we would aspire to provide. I will come back to some of the specific points that she made, but I should like to frame the debate a little bit and talk about the common agricultural policy reform and current progress on the new programme.

Last week, we submitted to the European Commission the programme document for our 2014-2020 rural development programme for England. That sets out our proposals for providing £3.5 billion of funding over the next six years to farming, wildlife, rural businesses and the wider economy in England. Overall, across the whole CAP programme, we are looking to provide more than £15 billion of support in these areas.

Developing the programme over the last couple of years has been a massive undertaking. At each step, we have consulted our stakeholders and taken account of their views. I have seen farmers taking part in local consultations in my part of the world. I look forward to their continued support as we move to implementation and delivery from 2015. There is still a lot of work to be done. We are now liaising with the European Commission on the programme document to secure Commission approval by the end of October.

A significant change in the CAP for upland farmers is our decision to uplift payments under pillar one. That means that we will almost double the direct payment rate in the moorland from 2015—I hope that the hon. Lady welcomes that; I am sure that her upland farmers will—and equalise the direct payment rates in the severely disadvantaged area and the lowland. Taken together, these changes will distribute direct payments more equitably across English farms. They will also ensure that upland farmers on large areas of moorland are not put at a disadvantage in comparison with other upland farmers. The changes should give all upland farmers greater security.

I hope that the hon. Lady found that bit of background about reform helpful. I also hope that she will welcome the significant funding that we will provide under the CAP, particularly when viewed against the severe budgetary constraints that are in place. However, I agree with her that access to 21st century communication is one of the most important challenges of our time. I know that she takes a wider interest in this issue, in urban and rural contexts across the country. That is an absolute top priority for the Government and supports our long-term economic plan. I cannot accept her criticism that this Government will fail in that regard. We will move on a lot more rapidly than the previous Government did and we will do a great deal to broaden access to that vital telecommunications infrastructure. Telecommunications is a key part of that long-term economic plan and, because of that, rolling out broadband to rural communities is a top priority for the Government. That has the potential to be transformative. There are already areas where that has happened.

Clearly, such provision is important for hill farmers, as the hon. Lady mentioned, due to their remoteness and the associated difficulties they face in accessing services. That is why the Government are investing heavily in the roll-out of broadband across the country. We are making good progress under the £530 million roll-out programme.

More than 20,000 homes and businesses a week are currently gaining access, and that will rise to 40,000 a week over the summer. Projections suggest that we will reach 90% superfast coverage in early 2016. By the end of the current programme, virtually all homes and businesses will have access to standard broadband at a minimum of 2 megabits per second. An additional £250 million will extend superfast broadband coverage to 95% of the UK by 2017. We are exploring how to reach the final hard-to-reach areas with superfast broadband—the areas that she is talking about and the areas that I represent, some of the upland and more remote parts of Cornwall. Pilot projects testing how that might be achieved are due to be announced shortly.

Having 21st century telecommunications networks also means having high-quality and fast mobile connectivity, including in more remote rural areas. Improving mobile phone connectivity is therefore another top priority for the Government. We are investing up to £150 million through Broadband Delivery UK’s mobile infrastructure project to build new masts for areas where there is no coverage for voice calls or text messages. Those will be used by the key mobile network operators, who are working together as never before to find ways to extend coverage to remote areas. Once built, most of the new sites will also have the capability to provide 3G and 4G coverage.

For example, I have seen the introduction of a project in Cumbria, where a rural area that does not have superfast broadband now gets 4G coverage from one of the networks. That is making a huge difference to businesses and people who live in that area. That is being done on a commercial basis by the company, which I very much welcome. The first new mobile infrastructure project site went live in Weaverthorpe in north Yorkshire in September 2013. That site is now providing coverage to 200 homes and businesses that did not have the mobile signal before.

[Helen Goodman]

I have heard all that a thousand times from his colleague in the Department for Culture, Media and Sport. I probably know that better than the Minister does and the record is not that great. What I am interested in is DEFRA’s performance on this matter, given that the roll-out is in progress.

[Dan Rogerson]

I wanted to come on to the concept of digital by default, which the hon. Lady raised, and how DEFRA uses technology to interact with all the people who rely on the support we give. The common agricultural policy information service is one of 25 Government Digital Service exemplar projects that are leading the Government’s digital transformation agenda, which aims to deliver efficiencies within the public sector and savings for taxpayers. That is crucial to us, but no matter how fast we are able to move to deliver broadband and mobile access across the country, there may be problems for some farmers, as she pointed out, who have either no or slow broadband. We recognise that that could have implications for submitting applications and forms online from 2015 under a single, digital, easy-to-use application and payment system as part of the CAP reform. That is why, in the early days of the new service, we will look to provide support to those customers who need more time to adapt. We will also ensure that our digital uptake campaign makes it clear to customers how to find paper-based guidance. Online guidance will be available in printable formats and will of course be the most up-to-date version.

The hon. Lady mentioned some of the problems being experienced by hill farmers in her part of the country. I believe that she has been looking at the current online system and the problems that happened with that. Those have been addressed. We are now looking at how to take forward digital by default under the new system. Offline assistance will always be there for those who need it. It could be in various forms, including through intermediaries, by telephone or face-to-face help through digital support centres across the country. If she can give me, subsequent to this debate, more information on how many days the service that the charity was dealing with was failing, that is something I can report back on. A huge amount of effort has been put into getting this right and improving the service for customers.

The hon. Lady and I were both elected in 2005. She will remember the chaos around the implementation of the single farm payment at the time. We have moved on hugely since then. Even she, who is seeking to find as many ways as she can to criticise the Government, would recognise that the system under the Rural Payments Agency is much, much better than it was at the time of the transfer under her Government. Some of that improvement happened under her Government, but considerably more has happened under ours. I very much welcome how colleagues in the RPA are delivering a much improved service.

A large number of organisations provide digital skills training across the country, and I know that the hon. Lady is interested in that. Local libraries and advice centres will be able to help users to find details. We are also working closely with the charity Go ON UK to map providers that can help users to access a computer and get online in their area. That is being rolled out regionally. She mentioned the number of numbers involved in day-to-day farming. As my hon. Friend the Member for Carmarthen West and South Pembrokeshire (Simon Hart) pointed out, that is the history of the system that we work within. The Government are making huge efforts to minimise the number. We will operate within the boundaries of the directives that we have, and some will add layers of complexity. The important thing is that we are moving to one PIN being needed for the new common agricultural policy system—the identity assurance. That will be a big step forward, and I can send her further information on that.

[Helen Goodman]

DEFRA provides no digital support. It does not give a grant to Upper Teesdale Agricultural Support Services. The Government’s total spend on digital inclusion, via the Department for Work and Pensions and the Department for Business, Innovation and Skills, is £3 million. The Minister needs to be realistic. Moreover, Durham county council has had 60% cuts. When he says one PIN, does he mean per farmer, one for each animal, or one for each field? What does he mean?

[Dan Rogerson]

There is a difference between PINs, which one must enter to get into the system, and reference numbers, which can be written down and are less of an issue for security. Those reference numbers will in different circumstances be needed for different aspects. We all have these numbers in our daily lives. In terms of accessing the system, we are moving to one PIN. I am happy to talk or write to the hon. Lady about that.

The hon. Lady raised the important issue of consultation. She painted a picture of farmers in upland areas who are very busy, dealing with tough weather conditions and farming on low incomes at the very margins of what is possible. She said that we are moving ahead without talking to them. That is very much not what we have done. We have made the changes on payments that I set out earlier to split the money more equitably across the country, to support upland farmers and to recognise the great job that they do, and all the landscape and other benefits that they offer society in providing access and in producing food of which we can all be proud.

The rural and farming network was created in January 2011 and consists of 17 self-determined local groups representing rural communities, business and farming interests across England. Its purpose is to enable two-way communication between DEFRA Ministers and rural businesses and communities. The RFN helps to underpin Ministers’ roles as rural champions within Government, ensuring that the dialogue between national and local decision takers is more joined up. Ministers agreed to meet with all RFN chairs twice a year. The last RFN chairs meeting took place in January, and three DEFRA Ministers attended: Lord de Mauley, my hon. Friend the Member for Camborne and Redruth (George Eustice) and me.

There is also the upland stakeholder forum, which is chaired at senior level in DEFRA and has senior members drawn from a range of upland interests, including the Royal Society for the Protection of Birds, the Moorland Association and the Foundation for Common Land. The hon. Lady rightly pointed out that the way in which farming happened in this country might be different from the way it happened in some other parts of the European Union. The forum considers many strategic and cross-cutting issues that impact on hill farmers.

Equally important is that we keep customers up to date and well informed on changes and how they are likely to be affected. Indeed, DEFRA, working with the RPA, Natural England, the Forestry Commission and the rural development network, is determined to implement the CAP in a way that is as simple, affordable and effective as possible and to not repeat the problems we had in 2005. We want to ensure that the countdown to the new CAP is as smooth as possible for our customers and we have published a “Countdown to CAP” timeline. At each stage, information will be made available to help people to understand how the new CAP will affect them, what they need to do and by when. The new CAP reform countdown symbol on the cover of the information is being used to flag up important information about CAP reform. Farmers, including those on the hills, and land managers will see that symbol on web pages and other documents in coming months. The gov.uk website provides a single point of access to information on the CAP and we are looking to further develop those pages in the light of feedback from users.

In April, we published, “An introduction to the new Common Agricultural Policy schemes in England”, which provides an overview of what the new schemes will mean for customers. Information has also been provided about the greening rules, including an overview of permanent grassland, crop diversification, ecological focus areas, definitions, exemptions and crop lists, so that farmers can start to get seed in the ground. That is the sort of detail to which the hon. Lady referred. Although that is of less relevance in some respects to hill farmers, because they are not generally farming arable land, it is an important step forward that has been welcomed by the National Farmers Union.

In conclusion, we will be providing more than £15 billion of funding to farming, wildlife, rural businesses and the wider economy in England. We are moving forward rapidly on broadband and mobile access, and we are taking steps to ensure that we offer alternative support for those who cannot immediately benefit from our single and more efficient IT service.