Civil Service Pensions

Gregory Stafford Excerpts

Monday 6th July 2026 Commons Chamber

[Nick Thomas-Symonds]

Yes, it should absolutely be prioritising bereavement cases and people in the position my hon. Friend’s constituent finds himself in at the age of just 46. As I have said, Capita has set out the working assumption of clearing the backlog in July and August. She can rest assured that it will be held robustly to that.

[Gregory Stafford (Farnham and Bordon) (Con)]

I currently have 11 unresolved cases in my constituency and the numbers are going up. My constituents deserve certainty about these unacceptable delays. During Cabinet Office questions on 25 June, I raised these failures with the Parliamentary Secretary, Cabinet Office, the hon. Member for Southampton Test (Satvir Kaur), who assured the House that “all…levers” were being used to ensure that Capita met its end of June deadline. Can the Minister tell us what those levers were, given the fact that they appear to be attached to nothing—Capita has still failed to meet that deadline—and what levers he will pull when the August deadline is, inevitably, not met either?

[Nick Thomas-Symonds]

The hon. Gentleman will be aware from my statement that £9.9 million has been withheld from Capita. I will continue, where milestones are—[Interruption.] He makes a valid point; that is precisely why I am now looking at a range of options, while continuing to prioritise operational performance in the short term. He is right that this is where we have been driven to under this contract—to look at this range of options. We have had deadlines that, I am afraid, have repeatedly not been met.