The hon. Gentleman is right to highlight people in rural areas, including the remote highlands and islands, which I am sure the right hon. Member for Orkney and Shetland (Mr Carmichael) will question me about if he gets the chance. The hon. Gentleman is absolutely right that we need a system that recognises the geographical and proximity challenges that affect people such as those he has mentioned, and—while under unprecedented stress, as I say—works at that granular level for ordinary families, often in remote areas. They need help and we need a system that supports them.
Figures from Citizens Advice show that in Wales 81,441 people are being disconnected at least once a month, and 24,432 people are being disconnected at least once a week. In October, Ofgem warned suppliers that not enough was being done to identify customers in vulnerable circumstances before installing a prepayment meter, but analysis of calls to Citizens Advice’s consumer service just in the past month suggests that that practice is ongoing. Voluntary action is not working, so I repeat: will the Government implement a total ban on forced prepayment meter installations until new protections are brought in?
We have called on suppliers to voluntarily stop the practice of switching to prepayment meters as the answer to households struggling to pay their bills, and they should also make a greater effort to help the vulnerable. We are going to look at this whole system, not least following Ofgem’s investigation that found failings by energy suppliers when dealing with the most vulnerable.
(6 years ago)
Commons ChamberThe UK’s automotive sector is one of our strongest industries and, for that reason, it has been at the heart of our negotiations with the EU. The agreement announced last night will protect integrated supply chains and allow the industry to continue to thrive.
I would like to press the Minister further. What will the Department do to protect this specific supply chain, which is made up of many hundreds of SMEs across the country?
The hon. Gentleman is right, which was why we put the interests of that industry at the heart of our negotiations. That is why the deal provides the supply chain with exactly the continuity needed to ensure its successful growth, and it is why I ask the hon. Gentleman to ensure that he supports it; otherwise, he will be putting all those automotive jobs at risk.