Taxis and Private Hire Vehicles (Disabled Persons) Bill

Gill Furniss Excerpts

3rd reading
Friday 18th March 2022 Commons Chamber

[Gill Furniss (Sheffield, Brightside and Hillsborough) (Lab)]

Once again, I commend the right hon. and learned Member for Kenilworth and Southam (Jeremy Wright) and all other Members involved in taking forward this Bill. Its aims are laudable and have the Opposition’s support. I also pay tribute to the hundreds and thousands of taxi and private hire vehicle drivers across the country. During the covid-19 pandemic, they went above and beyond to ensure they provided safe travel for those who needed it.

Taxi drivers still face unacceptable working standards. The Government must tackle head-on the low pay, poor job security and lack of workers’ rights associated with the gig economy. I am pleased to hear that future legislation is in the pipeline, and I know the Opposition will be happy to co-operate on that in Committee. I welcome the agreement between Uber and the GMB, which will provide a vital boost for Uber drivers, but we all know there is much more left to do. Labour would implement much-needed reforms to taxi and private hire services. That would include a review of licensing authorities’ jurisdiction, setting national minimum standards for safety and accessibility and updating regulations to keep pace with technological change.

The barriers that disabled people continue to face on transport are downright scandalous. According to a 2019 survey of disabled people for Scope, 30% said that difficulties with public transport had reduced their independence, and as many as four in five said that they felt stressed or anxious when planning or carrying out such a journey. Those figures sadly come as no surprise when we look at what has happened on the Government’s watch. The costs of public transport have continued to rocket upwards ahead of wages, and services have become less and less reliable. The failed privatised model means that bus fares are projected to be 60% higher by 2024 than they were in 2010. Not only that, but bus routes are projected to fall by more than 5,000. That has led to a reduction of nearly 26% in the number of elderly and disabled passengers. The stark shortfalls in public transport mean that for many disabled people, a taxi is their only option when they go about their everyday lives. Disabled people make, on average, twice the number of taxi journeys each year compared with people without disabilities.

This Bill will give people with disabilities more rights when travelling by taxi and private hire vehicles. We welcome those ambitions, so we will support this Bill today, but the proof is well and truly in the pudding. We must ensure that new rights on the statute book are matched by tangible improvement in the experience of disabled people. For instance, I support making it mandatory for local authorities to make and maintain a list of wheelchair-accessible taxis. However, a decade of cut after cut to our local authorities means that some may struggle to maintain their lists. In my constituency, Sheffield City Council has seen its spending power cut by £215 million since 2010—almost a third of its total budget. If the lists are not regularly updated, disabled people will be unable to rely on them.

For this legislation to successfully meet its aims, it is imperative that the Government work with taxi and private hire drivers to ensure that they are fully aware of their responsibilities. For instance, training on how to assist people with a range of disabilities before, during and after their journeys could help to ensure that drivers have the confidence to provide safe and comfortable transport for all their passengers. We must also ensure that disabled people are fully aware of their rights. Although for many years wheelchair users and those with guide dogs have been protected under law from being denied a taxi service or charged extra, sadly, instances of this do still occur.

Many charities and organisations do excellent work on this, but the Government must ensure that these new changes are given the publicity they deserve. Unfortunately, the Department for Transport seems to have a track record of taking a back seat when it comes to publicity campaigns. The highway code fiasco makes this abundantly clear.

We support this legislation today, which we hope will make a real difference to the lives of disabled people, but there is still so much left to be done by Government to combat the lack of accessibility in our transport network.