Hospital Car Parking Charges

Debate between Geoffrey Robinson and Baroness Primarolo

Monday 1st September 2014 Commons Chamber

[Mr Geoffrey Robinson (Coventry North West) (Lab)]

I congratulate the hon. Lady and the hon. Member for Harlow (Robert Halfon) on securing the debate. I think that my hon. Friend the Member for Coventry South (Mr Cunningham) was also involved in that.

The hon. Member for Hereford and South Herefordshire (Jesse Norman) touched on the heart of the problem. I was an ex-Paymaster General when the Coventry bid was pushed through as a PFI project. We have a magnificent new hospital, but people’s impression of it is not how good the facility is, but how high the car parking charges are, necessitated, unfortunately, by the PFI contract. Does the hon. Lady agree that the key point to put to the Treasury is that these PFI contracts are often too onerous to be sustained by the normal income that the NHS can expect a hospital to generate, and, in particular, the car parking fees built into that are too high?

[Madam Deputy Speaker (Dame Dawn Primarolo)]

Order. I remind Members that about 37 Back Benchers want to speak in three debates that must finish at 10 o’clock, and we must also take the Front-Bench speakers and the proposers. We need interventions to be short, pithy and to the point, and Members must be disciplined if everybody who wishes to speak is to be able to do so. Time is of the essence.

Passport Applications

Debate between Geoffrey Robinson and Baroness Primarolo

Wednesday 18th June 2014 Commons Chamber

[Mr Geoffrey Robinson (Coventry North West) (Lab)]

Thank you, Madam Deputy Speaker. I congratulate you on your honour.

The Government are evading two fundamental questions, and if we do not get answers to them today, we shall go on pressing for them, because we are rightly being relentlessly pursued for answers by our constituents. The first question is: why are we in this crisis, and why is there such a shambles in the Department? We have not had an answer from the Government that makes any sense. They have tried to blame the massive increase on new people applying for passports, but their figures do not show that to be the case.

I have written a letter to the Minister for Security and Immigration, the hon. Member for Old Bexley and Sidcup (James Brokenshire), but he has not yet replied to it. I have not even had an acknowledgement, let alone an invitation to meet him. I have been received by many of his predecessors, as has my right hon. Friend the Member for Manchester, Gorton (Sir Gerald Kaufman), who has referred to Mr Waddington in particular. Those Ministers met constituents when there was a problem. That course of action worked well, and I would recommend it to the Minister who is now in charge, even though he does not seem to be terribly interested in what I am saying.

The Government have increased the manpower. The crisis blew up during the January to May period and the Home Secretary has stood at the Dispatch Box and announced crisis measures to deal with it. What remains unclear is whether holidays for which flights and hotels have been booked will qualify as urgent business. I have not heard a clear answer from the Government on that yet.

This takes me to the main question. The Government have said that they are sorry, but if they say sorry, they have to mean it. Saying sorry means making amends; otherwise, it does not mean anything. It is just a word without a meaning. The Home Secretary has evaded the question three times when we have put it to her, but the Government must tell us what they are going to do in the cases where our constituents had done everything correctly and HMPO was at fault, resulting in them not getting their passports in time. Many of those people have lost money just trying to get their passports, never mind losing money on holiday bookings. The Government have to give us an answer to that question.

We need to know who took the decision to bring all the overseas passport work into the Department at the very time we were having a seasonal surge. I think it must have been the Home Secretary because she went out of her way to defend it today. However, she could not give us the basic statistics. If the relevant figure is 6% of 3.3 million, that equates to about 175,000, which is a good half of the 350,000 extra cases that came in this year. So it was clearly a bad—indeed, almost idiotic—management decision to take in the overseas passport work at that time.

I want to mention the case of Mrs Joanna Hughes. She applied online on 23 April to renew her daughter Ella’s passport, which she would need for a trip to Belgium for the world war one centenary celebrations on 19 June. The Passport Office advised her that the application would take up to three weeks to complete. About three weeks later, on 10 May, she received a letter from HMPO to tell her that the passport and photos had been lost within the passport department. It advised her to forward a new application form and photographs, which she did on 12 May. There was no delay there; she got on to it straight away. She sent the documents to the Glasgow priority handling office via Royal Mail special delivery. She told me:

“I finally received a call back on 29 May to be told that my application was with an examiner in Belfast, not Glasgow as previously advised.”

We can already see that there was a muddle in the department. There were a lot of people working on the application, but if there is criticism to be made, it is not of the people working on the process but of the organisation, of the ministerial decisions and of Mr Pugh himself. The problem lies with the organisation of the department itself.

Mrs Hughes continued:

“I was advised to send a Lost and Stolen form with a covering letter to Priority Handling Belfast which I had to download online to advise the very department who had lost the passport! Another special delivery was posted that day.”

I agree with her conclusion:

“I would like to receive a full apology and investigation into why my daughter’s old passport and photos were lost in a Government office and I want to receive full compensation for all the further expenditure I have had to make”.

She gives details of the expenditure, which comes to the best part of £153. The Government are responsible for that. What are they going to do—

[Madam Deputy Speaker (Dame Dawn Primarolo)]

Order. The hon. Gentleman’s time is up.

Contaminated Blood and Blood Products

Debate between Geoffrey Robinson and Baroness Primarolo

Thursday 14th October 2010 Commons Chamber

[Mr Geoffrey Robinson]

On that point, if the Government intend to do what they have outlined in their written statement, why did they not table an amendment to that effect? Why did they squirrel the information away in a statement in the Library? The right hon. Member for Charnwood (Mr Dorrell) is long enough in the tooth to know that they have not deliberately done it like this, but had they tabled such an amendment, incorporating their statement, we would have been very inclined to vote for it—

[Madam Deputy Speaker]

Order. Interventions must be interventions; the hon. Gentleman must not make another speech.

UK Armed Forces in Afghanistan

Debate between Geoffrey Robinson and Baroness Primarolo

Thursday 9th September 2010 Commons Chamber

[Madam Deputy Speaker (Dawn Primarolo)]

As the hon. Gentleman will know, the business of the House is not a matter for the Chair. I have not been notified of any additional business. The Speaker has made it clear that any additional announcements by the Government should be made to the House first. I am sure that Members on the Treasury Bench have heard the hon. Gentleman’s point, and if there is anything in that point of order I am sure they will bring forward the necessary proposals.

[Mr Geoffrey Robinson (Coventry North West) (Lab)]

On a point of order, Madam Deputy Speaker. May I seek through you to put it on the record that although I was present during both Divisions I did not go through the formal process of voting in both Lobbies, but would like it on the record that I abstained on both the main motion and the amendment?

[Madam Deputy Speaker]

That is not really a point of order, but the hon. Gentleman has put it on the record. I hope this will not set a precedent—that every Member who decides not to vote either way raises it as a point of order.