Gavin Newlands
Main Page: Gavin Newlands (Scottish National Party - Paisley and Renfrewshire North)Department Debates - View all Gavin Newlands's debates with the Home Office
HM Passport Office Backlogs
Gavin Newlands Excerpts(2 years ago)
Commons ChamberRead Full debate Read Hansard Text Watch Debate Read Debate Ministerial Extracts
Urgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.
Each Urgent Question requires a Government Minister to give a response on the debate topic.
This information is provided by Parallel Parliament and does not comprise part of the offical record
Kevin Foster
Clearly, there were times over the past couple of years when people were working from home. I have to say that for things such as document scanning, the teams are in the office. A small cohort are employed to work fully digitally, but I have to say that they work on digital applications—for obvious reasons—that can be fully worked on at home. The digital system has provided a great help in dealing with the level of demand, given that it simplifies the process all the way through, including for the applicant. I accept that there are cases in which the digital system cannot be used for particular reasons.
On where we are with the process, things are getting through but, as I say, we advised people to allow 10 weeks, partly because we wanted to be up front with people about potential challenges, but also to ensure that we could get through applications and people did not miss the holidays they had booked. As I say, again, if there are compelling or compassionate reasons, we will look to expedite.
Gavin Newlands (Paisley and Renfrewshire North) (SNP)
Last week my constituents Paul and Jacqueline Weir received the distressing news that their Finnish daughter-in-law had passed away suddenly and unexpectedly in their son Daryl’s arms. She was only 34. Daryl and their young son are understandably distraught, and Paul and Jacqueline are desperate to go over to support the family. They applied for an urgent passport renewal and were told that proof of death is required, but those documents may not be available for weeks as the death was unexplained. Can the Minister’s team intervene to ensure that they can go as soon as possible?
Kevin Foster
I am very sorry to hear of the death in that family. Absolutely, given the circumstances of travel, I am happy to liaise with the hon. Member and see if we can get the application expedited.