Tourism Industry: Devon and Cornwall

Debate between Gary Streeter and Kevin Foster

Wednesday 23rd November 2022 Westminster Hall

[Sir Gary Streeter (in the Chair)]

I will call Kevin Foster to move the motion and then the Minister to respond. There will not be an opportunity for the Member in charge to wind up, as is the convention for 30-minute debates. I call Kevin Foster.

[Kevin Foster (Torbay) (Con)]

I beg to move,

That this House has considered the tourism industry in Devon and Cornwall.

It is a particular pleasure to serve under your chairmanship, Sir Gary.

Why this debate? Although our two counties might be bitterly divided over how to best eat a scone—our friends across the Tamar do not recognise that cream first is the only way to do it—we are united in a shared interest in seeing our tourism sectors thrive. After all, Devon and Cornwall are the most popular destinations for domestic tourism. That means tourism is a key employer for our two counties, representing 10% of all employment in Devon and 20% in Cornwall, with many jobs in other sectors relying on the trade created by providing services to that vital sector.

The scale of the visitor-related spend should not be underestimated; across the wider south-west peninsula, it was an estimated total of £7.3 billion in 2019. It is not only visitors from across the UK who make a big impact on Devon and Cornwall’s tourism sector. International travel contributed £2.5 billion to the south-west’s regional economy in gross value added, equivalent to 3.8% of total gross value added in the area. Given those numbers, it is encouraging to note that international travel in the south-west region is forecast to grow 15% by 2027 compared with 2019 levels.

Such debates often just list the problems, so I should mention the positives before I turn to the challenges. Today is not about asking for a Government subsidy for a failing business or an industry that has not adapted to changing markets and consumer choices. It is about how we can take forward a positive future for the tourism industry in our two counties and not lose it to some short-term challenges. For example, Torbay is seeing a level of private investment in building large new hotels that has not been seen for decades. Last year, a large new hotel opened on Torquay’s harbourside. Large new purpose-built hotels will shortly open on Paignton’s esplanade, the first to be built there since the modern borough of Torbay was formed in the late 1960s.

Other large hotel projects are either planned or already under construction, with the Fragrance Group alone investing approximately £140 million in Torbay—a real vote of confidence in our bay’s future. We are also seeing new businesses opening on our harboursides to serve customers looking for both traditional and more contemporary dining experiences, plus our attractions are innovating to attract new customers and respond to the challenges of the last two years, driven by the pandemic along with changing demand such as for online ticketing.

Tourism businesses can also have wider social impacts beyond the employment and business activity they create. For example, the Wild Planet Trust, which runs Paignton’s and Newquay’s zoos, is dedicated to helping halt species decline. Zoos that in decades past were simply attractions where, for a fee, we could see exotic animals or plants collected from the wild are now places that aim to inspire their visitors to think globally and ecologically while using the revenues generated to provide a vital safety net from extinction for many endangered species as well as, we hope, the reintroduction of some that have been lost to war, hunting or destruction of habitats globally. Similarly, Torbay’s status as a UNESCO geopark not only helps attract those who wish to have a holiday in a unique space but provides a superb location for the study of its detailed geology, with accommodation and services provided by our tourism sector to support it.

It would be odd not to at least briefly mention Torbay’s famous queen of crime writing, Dame Agatha Christie, whose legacy across south Devon still sees many sites visited by her fans to see the locations that inspired her, including the Paignton Picture House, one of Europe’s most historic cinema buildings, which, after a generation lying derelict, is now being revitalised by a combination of the passionate team at the Paignton Picture House Trust and about £4 million of support from the Government.

All that positivity must be seen against the challenges faced by existing and new businesses across our two counties, while bearing in mind that those challenges follow the impact of the pandemic, which saw an average decrease of 52% in turnover of tourism businesses in the south-west, with many businesses still facing repayments on loans taken out simply to survive. Only today we have heard news that the Devon Valley holiday park in Shaldon, south Devon, will not be opening for the 2023 season. Several factors behind the decision have been cited, including significant increases in the electricity bill.

Let me outline some of the challenges. The obvious one to start with is energy and rising prices. For many businesses, Putin’s attack on Ukraine and the resulting spike in energy prices have had a big impact—costs that cannot be recovered simply by increasing prices. Earlier this year I heard from many local businesses, big and small, that faced dramatic increases in their energy bills, with the price of gas potentially up more than tenfold compared with their previous fixed price.

The energy price guarantee has made a big difference; one business owner said that it meant that they would be staying open. However, the Government must look at the realities of the sector as they consider the review of the EPG, due in early 2023. Take, for example, the Meadfoot Bay hotel in Torquay. To compensate for an increase of £80,000 in utility costs, it would need to sell another 550 bed nights, or 1,700 covers in its brasserie, over the coming year. In a buoyant market, that would be a big target for a hotel with 14 bedrooms; in the midst of a recession, it is simply not going to happen. In short, the hotel could face making a loss not because it is not innovating or providing good services to its customers, but because a bill for a basic need of its business has increased dramatically for reasons well beyond its control.

Energy bills are not the only ones that are rising. Food and maintenance bills and other costs are also increasing, presenting a real challenge for hospitality businesses. The next challenge that I want to highlight is business rates; I doubt whether the Minister will be surprised to hear that I am bringing up a tax on doing business from a premises. Trading from a premises is something that tourism and hospitality businesses across Devon and Cornwall have to do by default—a night out online with a computer is not likely to be as attractive as a night out at the pub or a physical business. Fundamentally, such things cannot be moved online. Often it is the business rates bill, enforced through the magistrates court, that finally tips a business over. Landlords might offer a rent cut if necessary and suppliers might cut a payment deal—it is often business rates, which must be paid simply to exist, that are the final blow for a business.

The moves by the Chancellor last week are welcome—extending and increasing from 50% to 75% business rates relief for eligible retail, hospitality and leisure businesses, for example. I note that that will benefit 230,000 retail, hospitality and leisure properties, which will be eligible to receive increased support worth a total of approximately £2.1 billion. Yet more is needed to ensure that businesses that must operate from a premises have a level playing field.

On the subject of buildings, it is worth starting to reflect on the impact that competition from Airbnb-style operations can have, particularly when short-term holiday lets are created in what were long-term homes for families. Although a certain level of such property is welcome and provides customer choice, there is now a real danger that unregulated growth is bringing negative effects—for example, working families being effectively evicted from a house that has for many years provided a home for rent, to allow a landlord to offer short-term holiday lets instead. The issue is not about avoiding competition. Unrestricted growth not only endangers the local housing supply, but undermines those holiday accommodation providers who, for sensible reasons, must comply with a range of safety regulations that do not apply in domestic properties.

European Union Settlement Scheme

Debate between Gary Streeter and Kevin Foster

Wednesday 16th June 2021 Westminster Hall

[Kevin Foster]

Only yesterday, I was in Northern Ireland talking to two of our grant-funded organisations: the South Tyrone Empowerment Programme, whose chief executive Bernadette Devlin, as people may know, is a former Member of this House; and Advice NI. We talked about the work that they have been doing. We have been directly funding adverts. We are grateful for the support we have received from the devolved Administrations, both in Northern Ireland and, as has been referred to already, in Scotland, with the Stay in Scotland campaign, which the Scottish Government have been running.

I want to make clear a couple of core elements of the scheme. We made the application process simple and straightforward, including the introduction of a digital app to confirm identity, and automated checks of Government data, reducing the need for applicants to provide evidence of residence. We also made it simple by making the criterion residence, not exercising particular free-movement rights. People did not have to prove, for example, that they were working or studying here—just residence was enough. Those familiar with the EEA free-movement regulations will know that they are more complex. We wanted to make it simple and easy, so that it lent itself to quick and simple decision making.

We looked at the EUSS to provide us with a template for how we manage immigration applications and immigration status going forward: fewer physical visits to a visa application centre, less need for physical documents or sending information to the Government that they already have, such as tax records. That enables more simplicity in getting a decision, allowing us to focus resources on supporting and helping the most vulnerable.

Given that there is still debate on the point, I want to be absolutely clear. A person who applies by 30 June 2021 deadline will have their existing rights protected, pending the outcome of the application and any subsequent appeal, if it is not successful. That is achieved by the Citizens’ Rights (Application Deadline and Temporary Protection) (EU Exit) Regulations 2020. That is quite firm. From 1 July, they will be able to rely on their certificate of application as proof to access the right to work or rent, when verified by the relevant Home Office checking service. In essence, that is a process similar to that for those who have been granted status. I want to make that very clear.

Similarly, the scope to make a late application based on reasonable grounds for missing the relevant deadline is indefinite. There is no set time for how long lateness can be deemed reasonable. The example I regularly use is of someone who turns 18 and applies for a job, and discovers that 10 or even 13 years ago the local authority looking after them at the time did not make the application for settled status. We consider that a reasonable ground, even though that may happen 10 or 13 years in the future if they are a young child in the care of a local authority today, or if their parents have not applied for them. The guidance states that for those under 18 at the time the deadline applied. I hope that gives reassurance on that matter.

We are working through a large number of applications, but the vast majority are cleared within less than three months. In many cases, those that have been outstanding for longer are more complex, such as those based on derivative rights that apply to non-EEA nationals as well as EEA nationals, or where there are matters of a relevant history of criminal offending or outstanding prosecutions, where the Home Office cannot proceed to decide the application until those matters have been brought to a conclusion, given that the offence involved would inevitably affect their status here in the UK.

In terms of supporting the most vulnerable, £4.5 million in grant funding was announced on 11 February for 72 organisations across our United Kingdom, who are providing invaluable support and help to vulnerable and hard-to-reach individuals in groups applying to the EU settlement scheme. That was on top of the £17 million already provided, and will ensure the continued delivery of support until at least the end of September 2021. We were keen that there would be funding and support available in the first three months of using digital identity and for those making late applications.

We are really pleased that over 310,000 individuals have been directly supported by these organisations to apply to the scheme to get the status they deserve. This includes a range of people with complex or chaotic lifestyles, and those who are not able to make an application themselves, due to their health. That is in addition to other support that is more generally available, such as the EU Settlement Resolution Centre, We Are Digital, the assisted digital service for applications, and the support available on gov.uk.

[Sir Gary Streeter (in the Chair)]

Order. I remind the Minister that he has until 4.35 pm, not 4.30 pm.

[Kevin Foster]

Thank you for the reminder, Sir Gary, which I greatly appreciate. Perhaps it is appropriate to come to the subject of children in care.

Across Government, we are looking to ensure that all eligible looked-after children and care leavers are supported to secure their status under the EUSS, through an application made by 30 June 2021; as I have touched on, we have already made it clear that if the application is not made by someone else who is responsible, then we will accept a late application.

The total number of looked-after children and care leavers eligible to apply for the EUSS, identified by a survey of 210 local government bodies UK-wide, was 3,600. As of 23 April, 2,440 applications from looked-after children and care leavers have been received, which was 67% of the total identified and an increase from 15,020—46%— back in November. We are now starting to see these applications coming through. To reassure Members, 72% of these applications have been decided, of which 1,365 resulted in a grant of settled status and 235 in a grant of pre-settled status.

I turn now to some specific points raised during the debate. It is worth touching on the issue of digital status. We are developing a border and immigration system that is digital by default. That means that over time we will increasingly replace physical and paper-based documents, some of which can be many years old, with easy-to-use, accessible online and digital services. We are building on this work based on the experience of counties like Australia, which has had fully digital systems for some time. That was highlighted by a letter from the3million to all Members of Parliament last year.

Individuals will still receive a written notification of immigration status, by email or letter, which they can retain for their own records, but they we will be given access to the digital version of their immigration status information, which can be accessed and shared at any time by the online view-and-prove service. Unlike a physical document, this cannot be lost or stolen and, it is also worth bearing in mind, it cannot be retained by someone who is seeking to exploit or abuse it. That status cannot be taken away; it is retained and it can be accessed by public services. It is not a document that someone can physically keep from someone else’s possession.

We are already seeing employers and landlords successfully using our online checking services, not least in the context of the pandemic, where performing physical checks on people’s rights to work may be a lot more difficult than it would normally have been. We are updating our guidance and communicating to ensure they are clear on the steps they should take at the end of the grace period. That will include additional safeguards for existing EEA employers and tenants who may have missed the deadline, which will include a period of time for people to make a late application to the EUSS. We genuinely believe that will provide a balance, ensuring that those who have taken up employment after the 1 July show status and their right to work. However, we will not require any employer to take retrospective checks on their staff who they have employed previously as EEA nationals, who have passed previous right-to-work checks using a passport or national identity card. We are not requiring anyone to do checks on 1 July retrospectively. There is absolutely no requirement for any employer to do that.

In terms of looking at how the system is working, as some hon. Members commented, between October 2019 and March 2021 the service had over 3.9 million views by individuals and over 330,000 views by organisations checking immigration status. Between January 2019, when the service was launched for employers, and March 2021, there were over 390,000 views by employers. A similar service to enable right-to-rent checks, which only apply in England, went live in November 2020; between then and March 2021, there have been over 6,500 views by landlords and agents on the online right to rent service. No one should be required to show status under the EUSS until after 30 June, but it can provide a convenient and useful way of proving status to a bank, landlord or employer, hence why people are already taking the opportunity to use it.

When it comes to conversion from pre-settled to settled, we will take a proactive approach of seeking to remind people when that is due. People will start to be required to convert in 2023. It would be difficult to go to an automatic conversion, given the reality that somebody may not be intending to settle in the UK, or may not have stayed in the UK having been initially granted pre-settled status. But we will look to proactively remind people. To be clear, it is a free-of-charge application and there are similar criteria for reasonable grounds for a late application to convert as well; unsurprisingly, they will be similar to the non-exhaustive guidance that we have published in relation to those making a late application at this stage, as we feel that is a reasonable and proportionate approach.

On looking at the issue of names in passports, I take on board the point that sometimes people discover what is in the machine-readable zone of their national passport when they apply for a status with the Home Office. That is not something that affects only the EUSS; it also affects wider immigration statuses. Members will appreciate why we put quite a lot of store into making sure we have secure identity and that we link people clearly to the identity status that they use to apply to the scheme. I appreciate that can produce some issues in countries where it is less easy to convert a passport so that it shows a married name rather than a maiden name than under the system we have here in the UK, but it is an important part of how our system operates that we have that security.

On having a digital system that allows people to apply from home, we are increasingly moving towards systems that will read someone’s passport rather than require them to go to an application centre to prove their status—the British nationals overseas route is a good example, where many apply from home using their BNO or their HKSAR passport to prove their identity to the Home Office. We will consider whether improvements can be made, but there is the basis of real security that we need to maintain, so that we do not have opportunities for different identities in applications being submitted.

The EU settlement scheme has been a success. It has given security and certainty to millions of people and is a genuine success of which we can be proud as a nation. I encourage all who are eligible who have not yet applied to do so as soon as possible. Support is available online, on the phone and in person through grant-funded organisations to help them apply

Question put and agreed to.

Oral Answers to Questions

Debate between Gary Streeter and Kevin Foster

Thursday 7th July 2016 Commons Chamber

[Mr Streeter]

Certainly, prior to 9 September, I do not speak for the Government, and therefore it is not a matter for the Electoral Commission.

[Kevin Foster (Torbay) (Con)]

As my hon. Friend will know, and as my hon. Friend the Member for Bury North (Mr Nuttall) pointed out, referendums are about settling a single question, not electing a Government on a manifesto. However, one thing that many people do want is facts. Does my hon. Friend agree that it would be worth the Electoral Commission looking at whether a fact checker-style website could be a useful source of information, given the claims made in the Scottish and EU referendums?

[Mr Streeter]

It is important that the Electoral Commission remains independent in our political debates, and it has no desire whatever to sit in judgment on the truthfulness of any claim or counterclaim. It is important, however, that all sides are responsible in the claims they make, and there are various independent means of verifying claims, but that is not a matter for the Electoral Commission.

Oral Answers to Questions

Debate between Gary Streeter and Kevin Foster

Thursday 4th February 2016 Commons Chamber

[Mr Streeter]

The Electoral Commission is extremely exercised about the issue of appointing the lead campaigns, and it will do that as soon as possible.

[Kevin Foster (Torbay) (Con)]

Will my hon. Friend confirm whether the Electoral Commission has given any views about potential dates for the EU referendum in June?

[Mr Streeter]

My hon. Friend has his finger on the pulse. Let me read one sentence from the appropriate letter:

“As may be expected, the impact is greater the closer together the dates of poll and is particularly significant for the first two Thursdays in June (2 and 9 June in the case of 2016.) I would encourage that these dates are avoided if it is possible to do so.”

That is the advice that the Electoral Commission has given the Government.

Oral Answers to Questions

Debate between Gary Streeter and Kevin Foster

Thursday 10th September 2015 Commons Chamber

[Kevin Foster (Torbay) (Con)]

6. What assessment the Electoral Commission has made of the potential effect of individual electoral registration on preventing fraudulent electoral registration.

[Mr Gary Streeter (South West Devon)]

The Electoral Commission recommended in 2003 that individual electoral registration should be introduced in Great Britain. Requiring all electoral registration applications to be verified makes it harder to create false register entries, and helps to prevent electoral and other types of fraud.

[Kevin Foster]

I thank my hon. Friend for his answer. As he said, the Electoral Commission recommended the adoption of IER in 2003. Does he agree that it is long overdue and that the ability to register online will make it much easier for many people to engage with the democratic process?

[Mr Streeter]

As usual, my hon. Friend is right: IER has been a long time coming, but it has been carefully and successfully introduced in the past 12 months. We must pay tribute to all the electoral registration officers all over the country for their hard work. As a champion of youth engagement in democracy in his constituency, he makes an important point about online registration. There is no question but that a lot of young people have exercised their ability to register online, so making sure that our register is as full as possible.