Future of the Post Office

Debate between Gareth Thomas and Rupa Huq

Wednesday 13th November 2024 Commons Chamber

[Gareth Thomas]

The right hon. Gentleman is right to bring the House’s attention back to the issue of sub-postmaster pay: there has been no material improvement in sub-postmaster pay for over a decade. If we are to see sub-postmasters genuinely treated better in the future, addressing the issue of pay is fundamental. I welcome the focus on that by the chair of the Post Office, Nigel Railton, in his speech today. I gently re-emphasise to the right hon. Gentleman that we remain committed to the Government requirement to deliver 11,500 branches, to ensure that every community has easy access to the post office branch network. Communities will absolutely need to be involved in any decisions about individual branches.

[Dr Rupa Huq (Ealing Central and Acton) (Lab)]

Acton lost its well used and still much missed post office in 2018, but it is home to the first ever urban Post Office-run banking hub. The trend is to co-locate services, but that seems to have drawn a blank—there are too many onerous parts to it, and businesses do not want it. So could the Minister help me investigate ways to merge the two services? The banking hub is the natural home for post office services, as it is owned by the Post Office, and, as a neighbouring MP, he could visit to cut the ribbon when we finally get postal services back to Acton, where they belong.

[Gareth Thomas]

My hon. Friend has always been a great champion of her constituency. I have visited the banking hub in Acton in a previous life, before the general election. I would be very happy to revisit the post office. I hear her message about co-location and I assure her I will look at that. I am sure she will continue to press me on the future of banking hubs in Acton.

Local Services: London Suburbs

Debate between Gareth Thomas and Rupa Huq

Tuesday 28th January 2020 Westminster Hall

[Dr Rupa Huq (Ealing Central and Acton) (Lab)]

I beg to move,

That this House has considered London suburbs and local service provision.

It is a pleasure to serve under your chairship, Mr Hosie. This debate on services in our suburbs is in many ways an SOS, because the voice of the suburbs—the bits at the edges of our cities, rather than those at the centre, or the periphery before the shire counties kick in—has been silenced in current debates about under-investment and fair funding. Instead, considerations of heartlands and the red wall have predominated. I will pose the Minister some questions, and will chiefly address London. However, arguments about suburban neglect by successive Governments apply everywhere outside of the Westminster bubble, in Ealing, Acton and Chiswick, as well as Solihull in Birmingham or Didsbury in Manchester. Those places are all dealing with demographic and economic change, the climate emergency and the housing crisis, among many other issues.

The idea of suburbia under siege might sound contradictory, because unlike “those inner cities”, as Thatcher called them in 1987 when she won for a third time, suburbs are not seen as a problem, so they are not approached in problem-solving terms. Instead, they are left to get on with it, which for the past 10 years has meant dealing with the effects of austerity across the board and across the age scale, with pressures on both youth services and elderly adult social care. Ealing borough has had its budget slashed by 64% since 2010, meaning that it has 36p for every £1 it used to have. Given that its population is approaching 350,000, it is trying to do more and more with less and less, as can be seen from the fact that, for example, five libraries are now going to be community-run. That decision has been forced by dwindling budgets; it is not a choice. Whenever I have asked parliamentary questions about this issue, Ministers always recommend dipping into reserves, which is not a sustainable solution. Once those reserves are gone, then what?

[Gareth Thomas (Harrow West) (Lab/Co-op)]

My hon. Friend is already making a strong case, and I know that she will continue to do so. Can I raise with her, and through her with the Minister, the problem of schools in the suburbs? Many of those in my constituency face a challenge in recruiting teachers, particularly maths and science teachers, because inner-London teachers get an additional payment. It is therefore more attractive for new teachers to work in an inner-London school than one in outer London, such as in the great suburb of Harrow.

[Dr Huq]

As always, my hon. Friend is totally right. We were never part of the Inner London Education Authority, as Harrow was not, and the cost of housing in north-west London boroughs is exorbitant. We need rebalancing between the London boroughs, rather than seeing this as just an issue of London versus the rest.

Suburbs were traditionally seen as havens of peaceful prosperity—safe and reassuring, away from the big, bad city—but are now riven by pockets of poverty. Organisations such as the Smith Institute have shown that, partly due to benefit changes, deprivation previously associated with inner-city poverty is reaching the outer suburbs. Two chunks of South Acton ward are among the Ministry of Housing, Communities and Local Government’s most deprived 10%, a statistic arrived at by examining measures such as homelessness, overcrowding and morbidity. Does the Minister accept not only that deprivation exists in suburban London, but that the fair funding review needs to recognise that fact and be future-proofed, so that as suburban areas face new challenges, the funding formula keeps up with them, rather than being based on a crude population calculation?

Employment patterns and demographic trends are recasting suburbs from the parochial dormitory towns they were once seen as into symbols of globalisation. For the 20,608 EU nationals in my seat—that statistic is from an old census, so the figure is probably higher now—Friday’s departure from the European Union will be a moment of profound sadness. The most recent census data shows that Ealing is Britain’s most Polish borough and its fourth most Arab borough, and ending freedom of movement is going to be disastrous for our local businesses. In the Park Royal industrial estate, we have a conglomerate of purveyors of middle eastern food who supply olives and baklava far afield, and they have told me that it is going to be really bad for them.

The stereotypical attraction of suburbia was as an escape from the grime of satanic mills for an easy life: predictable, safe, sometimes even boring. However, a whole set of 21st-century pressures have left suburbs beset by difficulties and insecurity. Crime—itself ever-diversifying, with drug and gang networks and county lines—and fear of crime are top issues on the doorstep, as anyone who knocked on a door during last year’s election will have heard. In 2011, riots hit Ealing, and we have not been immune to stabbings and all of those things, shattering notions of suburban tranquillity.

We used to think of suburbia as a green and pleasant land, but it is also changing in its physical form. Relaxed planning restrictions threaten trees and greenery, with the developer-led “presumption to build” thrust of policy ushering in bulldozers, incentivising high-rise projects and challenging notions of suburbs as low density, which is the kind of thing people used to like about them. I was encouraged to hear in the Queen’s Speech that planning applications will eventually have to prove biodiversity net gain before approval is given—that is, they will need to demonstrate that they are leaving nature in a better state than before. Can the Minister issue guidance to ensure that, as a matter of best practice from here on in, planning committees should be considering that factor?

Plans for the last green field in Ealing Broadway to be concreted and astroturfed over have received a green light, putting protected species of bats at risk and destroying 45 mature trees. This has been hugely controversial locally, across the political divide; they were even labelled “environmental vandalism” by the hon. Member for Rother Valley (Alexander Stafford), the new Conservative MP for that seat. To date, he is still an Ealing councillor, as is the hon. Member for Beaconsfield (Joy Morrissey), another Conservative who opposes these plans. The Mayor of London’s new London plan makes the right noises about protecting green spaces, but it will be put to the test when this matter and others come to his desk. I could pass details of those plans to the Minister. What particularly bothers me is that astroturf in planning terms is considered equivalent to grasslands, although studies show that it is potentially carcinogenic. It is plastic, basically; if it is ingested by species, it is very harmful. It interferes with natural drainage, soil systems and ecology, so those plans need to be looked at.

When a “no to overdevelopment” candidate stood against me two elections ago, declaring “We want to live in Acton, not Manhattan”, I agreed. In fact, he folded his candidacy for me in the end, but still got 150 votes because he was on the ballot paper. I won by 274 votes, so who knows where those 150 votes would have gone? He had a point: a whole list of future horrors is coming the way of Ealing’s planning committee, including a bunch of tall towers at West Ealing that are completely antithetical to the low-rise Edwardian skyline that people love that area for.

Connectivity is a key suburban characteristic. Not only do all roads lead to Ealing, Acton and Chiswick, through the arterial network, but we seem to have every major infrastructure project there, bringing boon as well as bane. The Old Oak super-development opportunity area will, in time, provide 24,000 dwellings and an interchange that will be second only to King’s Cross. HS2 has already compulsorily purchased the neighbouring back gardens of people who live there, who feel that that company acts with no humanity at all. They will basically be living in a building site 24/7 for at least the next decade, and with the ever-increasing price tag of that project, many people are wondering whether it is worth it and whether they will live to see its benefits. The same is true for Crossrail, as well as Heathrow expansion—which, if we are sticking to our climate change targets and accepting that we are in a climate emergency, seems completely nuts, given that Heathrow is the biggest emitter of carbon dioxide in Europe.

Another thing that I have been told when I have asked is that, “You will get a new upgraded Piccadilly line,” which does not seem to be a good deal. I take that line every morning and it cannot cope. It is already an airport transfer route as well as a commuter line. The trains date from the 1970s. It is a far cry from those old adverts about metroland, which told people to leave the drudgery behind and move to Hounslow or wherever, and showed utopian neighbourhoods a comfortable commute from the city.

Shrivelling school and hospital budgets, as my hon. Friend the Member for Harrow West (Gareth Thomas) mentioned, hollowed-out high streets and unaffordable housing with unlet retail units below have turned suburbs into ghost towns. Will the Government’s plans for business rate retention allow councils to intervene to assist suburban high streets?

We may be moving towards the French model of the banlieue, with diverse communities on the outskirts and the rich in the inner cities, as seen in the film “La Haine”. Prohibitive pricing puts any kind of London property out of reach of ordinary pockets to rent, let alone get a toehold on the property ladder. Urgent house building for all tenures and more council housing are needed to reverse the damaging effects of right to buy, which never replenished the secure tenancy stock that was lost. Does the Minister agree that it is scandalous that the national housing benefit bill is £22 billion, dwarfing the £6 billion spent on building homes?

In place of urban stability, transitory communities and churn are features of the suburban landscape, as seen in phenomena such as beds in sheds. Ealing is a borough where families are both dumped by councils from further in London and exported to further out, sometimes within the same borough because it is geographically so big.