Post Office Redress and Funding

Debate between Gareth Thomas and Chris Law

Wednesday 18th December 2024 Commons Chamber

[Gareth Thomas]

I have looked at this issue, which came up at the Select Committee. We write out to ask for further information in order to be able to justify the payment of more compensation, not to query the information that has been provided by sub-postmasters to date. To try to provide reassurance on that point, we are making that explicit in the letters that we send out to sub-postmasters. We are anxious to reduce the stress and concern and, essentially, the trauma that people have gone through already. We do not want that process to be repeated, if at all possible, during the compensation process. Asking for more information is designed to enable us to offer more and fairer compensation to the individuals concerned.

[Chris Law (Dundee Central) (SNP)]

I am listening in detail about the processes you are going through looking for more information on Horizon. You have mentioned Capture, which goes back to 1992—30 years ago. You have mentioned a lack of information and that you are looking for more detail—

[Chris Law]

Bad habits—must get rid of them. My apologies, Madam Deputy Speaker. I am concerned about the Capture system, which is more than 30 years old and had 19 different versions. We do not know who used it, and we do not know who has been convicted for it. The people who have been convicted are probably dying every other week just now. The Minister talks about working at pace, but can he make a flying sprint to get to those people urgently, to ensure that investigations are carried out and that compensation deserved is duly received?

[Gareth Thomas]

The hon. Gentleman makes a perfectly reasonable point—it is something I feel acutely. I have met a number of the sub-postmasters who used the Capture software and were treated very badly as a result by the Post Office, so I am acutely conscious of our collective responsibility to those individuals and their families. Some of the sub-postmasters who used Capture software have already passed away, which only underlines the points he and I have made. I can assure the House that we will work at pace. We are working with the Post Office, and have asked the organisation to go through its records so that we can identify, inasmuch as we can, how many people were potentially victims of Capture. We are also supporting the work of the Criminal Cases Review Commission in looking at whether convictions are safe.

Future of the Post Office

Debate between Gareth Thomas and Chris Law

Wednesday 13th November 2024 Commons Chamber

[Gareth Thomas]

I am grateful to my hon. Friend for her question. I hope I can reassure her that when we publish our Green Paper on the future of the Post Office next year, I will welcome the voices of sub-postmasters from Portsmouth, as well as from the rest of the country; that will help us to think through longer-term questions around the future of the Post Office. As I have already underlined a number of times, no specific decisions have been taken about individual directly managed branches. We expect the Post Office to not only look at all its costs going forward but, crucially, consult with sub-postmasters, trade unions and other stakeholders.

[Chris Law (Dundee Central) (SNP)]

People in my constituency and across Scotland want a post office network from which they can access essential government services, such as their pensions. We frequently hear in this House about the ever-increasing number of bank closures. The minimum of 11,500 post office branches is welcome, but I have heard little from the UK Government about individual branches, other than that there will be consultation. We need more than that; we need guarantees. People across Scotland really want to know what the Government will do to step up. More than 100 closures were announced today. Did the Government play any role at all in that? If not, why were those closures not delayed until after the Green Paper was published?

[Gareth Thomas]

Perhaps the hon. Gentleman did not fully hear my answer. There have been no decisions to close any individual directly managed branch. As I have said, significant additional costs come with running a directly managed branch, as opposed to a post office franchise, and it is right that the Post Office look at those costs. To make a similar point to that raised by the right hon. Member for Stone, Great Wyrley and Penkridge (Sir Gavin Williamson), we recognise the responsibility to provide Post Office services to every community in Scotland and across the United Kingdom, so that communities can have easy access to post offices. That has not changed and will not change.