Crown Prosecution Service

Gareth Johnson Excerpts

Tuesday 23rd June 2015 Westminster Hall

[Teresa Pearce]

I thank my hon. Friend for her intervention and I totally agree. Court cases are a very stressful time for people and delays just make matters more stressful.

I will say a few words about the current experiences of witnesses at criminal proceedings, although I anticipate that others may also mention it. There is a widening gulf between the ideal world of a system that should support victims and witnesses, and the real-world experience of a system that so frequently fails them.

An editorial in The Independent last year said that

“procedures are designed with little consideration of the needs of the victims and witnesses in whose interests they are supposedly working.”

Anyone who has ever attended court—I have, as a witness in a criminal case—knows how difficult it is to understand court scheduling. Someone might mentally prepare all day for an appearance that does not happen or that is adjourned till another time, and decisions are rarely explained or laid out.

Sometimes the situation is even more difficult. In my case, I was witness to a very violent crime outside my house. It was arranged that I would be able to give evidence behind a screen, so that I could not be identified. However, when I got to court, I was put in the waiting room with the family of the accused, which meant the whole experience was absolutely terrifying for me.

If courts were private businesses, witnesses would be the “customers” of court proceedings and they would be well within their rights to complain about the service they receive. The Ministry of Justice agrees with that view. It has admitted:

“For victims and witnesses, the criminal justice system can be baffling and frustrating, and their experience all too often falls below the standards they might expect from a modern public service”.

Staff cuts have hit hard. Between 2010 and 2013, the number of witness care managers, whose job is to aid victims and witnesses, fell by 43%. The services that witness care managers provide are little known to the public, especially when compared with those provided by the police and the CPS, and given the current rate of cutting, there is genuine concern about whether they will even exist in future.

My constituency is partly within the London Borough of Bexley, and the magistrates court observers panel operates in Bexley. It has suggested that if the public were more aware of witness care managers, that would encourage more victims to come forward and report crimes, especially in cases of domestic violence, hate crime and sexual assault, because awareness of such managers might give them the confidence they need to pursue a complaint.

The magistrates court observers panel has expressed its concerns, particularly about domestic violence cases and the fact that a high number of complainants

“withdraw their statements or fail to attend the trial”.

Its most recent report states that in more than 65% of the trials that it had examined in which the CPS offered no evidence, it was because the complainant or witness had withdrawn or failed to attend court.

I understand that that lesson has been learned, and that a separate team has now been set up to deal with domestic violence cases, which is an intelligent move. I hope that it will allow skilled professionals to prepare cases in a thoughtful way and give the support that is required to move matters forward.

[Gareth Johnson (Dartford) (Con)]

I congratulate the hon. Lady on securing this debate. I certainly agree with her that we need to put the victims of crime at the centre of the criminal justice system and its work.

I have worked at Bexley magistrates court, to which the hon. Lady referred. Does she welcome the work of the witness support service there, which has assisted, over many years now, both prosecution and defence witnesses when they attend court? And does she also—

[Mrs Anne Main (in the Chair)]

Order. I remind the hon. Gentleman that interventions are usually brief and of a singular nature.