DWP: Performance

Lord Field of Birkenhead Excerpts

Monday 30th June 2014 Commons Chamber

[Mr Frank Field (Birkenhead) (Lab)]

May I make one point in this debate and seek one undertaking?

The issues that we are debating are immensely important, particularly for large numbers of our constituents. One advantage of being in this place for 35 years is that one notices the changes. I notice that two of the Government Members who are present are part of a parliamentary inquiry into hunger and food poverty. They have therefore had the opportunity to look at what is happening elsewhere in the country and not only in their backyard.

The Secretary of State used one phrase that stung me into action. I wish to address that rather than say what I was going to say. He said that one problem with the Labour Government was that we just paid out money too easily.

[Mr Duncan Smith]

Did I?

[Mr Field]

I have the quotation here, although perhaps I did not get it right. The Secretary of State said that Labour “wasn’t delivering the money”. It is the delivery of the money that I would like to take him up on and on which I would like to seek the undertaking.

Many of our constituents—not just those of Opposition Members, but those of Government Members—become dependent only and totally on benefit for part of their life. How effectively, efficiently and quickly that benefit is delivered is of immense importance. For many of our constituents, although not all, claiming benefit is not a pleasant thing to do. They do not do it lightly or think that they gain out of it, other than gaining the hope that they will have money with which to put food on the table. It is quite clear not only from my constituency, but from going around the country, that there is a growing difficulty for people in gaining benefit in an adequate space of time. It is undignified not to have money. It is appalling to have to grovel across the counter for money. The alternative of attending food banks is, for many people, a very last resort.

The Department has rules. It makes judgments about who is out of money, and money is paid to people in those circumstances. I ask the Secretary of State to ensure that an undertaking is given in the concluding remarks that he will look at how well—or not well—those rules are working. Although some people are without money because sanctions have been applied against them, others are seeking benefit genuinely but are not gaining it. When I asked the Minister of State, Department for Work and Pensions, the hon. Member for Thornbury and Yate (Steve Webb) how many people had been without benefit for one month, two months and three months, he said that the Department did not know. Just imagine what it is like having no money and waiting one day, let alone months, for benefit to come through. I therefore ask the Secretary of State to give the undertaking that the safety measures that the Department has in place will be reviewed and new rules brought in quickly, so that people are not left dangling at the end of a string, destitute, waiting for decisions that do not come.