Grenfell Tower Inquiry

Florence Eshalomi Excerpts

Monday 2nd December 2024 Commons Chamber

[Joe Powell (Kensington and Bayswater) (Lab)]

It is now more than seven and a half years since 72 people lost their lives at Grenfell Tower in my constituency in north Kensington. It was a greater loss of life than any terrorist attack in London’s history. That is seven and a half years of no justice, and seven and a half years of no meaningful change. It was a tragedy that was entirely preventable, and entirely foreseen. To our shame as a country, and as the recent fire in Dagenham showed, it could happen again today.

As the Grenfell inquiry sets out, the fire occurred because individuals and organisations were systematically dishonest, put profit before lives and were part of a system and culture that too often denies agency and power to those living in social housing in this country. I pay tribute to the next of kin, bereaved, survivors and our community, many of whom have joined us here today, for their resilience and strength in continuing to fight for truth, justice and change. I know that with each hearing, each story, each Government announcement and each new promise of change, they are forced to relive the horrific events of that night, and I know that today will be painful, too. Their voices must remain at the heart of this Government’s response and of all future decisions about Grenfell. I hope I speak for the whole House when I say to them that justice will only truly be served when there are criminal prosecutions and those responsible pay the price.

I welcome the Prime Minister’s apology on 4 September on behalf of the British state, and I thank Sir Martin Moore-Bick and the whole inquiry team. The report is an important step in uncovering the truth of what happened that night, who was responsible and what must be done to ensure that such a tragedy is never repeated, but the path to justice is long and we are far from the end. In recent meetings with the then Minister for Courts and Legal Services, my hon. Friend the Member for Swindon South (Heidi Alexander) and the Metropolitan police, I have been clear that our community is watching and waiting. I urge all involved to remain focused on expediting the process as much as possible.

I fully understand the frustration that it has taken this long. On 24 June 2017, then Ministers Alok Sharma and Nick Hurd wrote to bereaved families. They said:

“The inquiry will not delay the conclusion of the Police inquiry…If criminal proceedings result from these investigations…we would not expect them to be delayed by the establishment of the public inquiry.”

That has clearly not come to pass. Justice has been delayed, but it must not be denied. While we wait for the police and the Crown Prosecution Service to complete their work, there are actions that must be taken now. Companies identified in the report, such as Arconic, Rydon, Kingspan and Celotex, must be excluded from public contracts while criminal investigations are ongoing. I thank the Secretary of State for her commitment to that, and I agree with my hon. Friend the Member for Sheffield South East (Mr Betts) that local authorities across the country should be encouraged to follow suit.

Justice is about more than contracts and criminal charges, and it goes beyond Grenfell. Across the country, up to a million people are still stuck in unsafe buildings. They are victims of the building safety crisis. The National Audit Office has just reported that, on current trends, it will take until at least 2037 before the last unsafe building is remediated, at a cost of £16.6 billion. I therefore welcome the Government’s announcement today that they will speed up the remediation work, that developers will be forced to double the pace of fixing the crisis and that building owners who sit on their hands will be subject to severe penalties. That is right, because while residents wait, they also pay the costs.

In a block of flats in Earl’s Court, just two miles south of Grenfell, a recent fire inspection found flammable rendering. The insurance premium has gone up from £15,000 a year to £375,000 a year, meaning an extra £400 a month in service charges for leaseholders. While leaseholders face this increasing cost of living crisis, and the fear of living in buildings that are unsafe, the insurance industry has so far failed to tackle the problem. The Association of British Insurers committed to bringing down costs, but the experience of my constituents shows that it is not working. I am delighted that the Government have committed to working with insurers to consider urgently how bills can be reduced during remediation programmes. That cannot come soon enough. I know that Members from across the House will have their own horror stories of leaseholders who cannot sell and cannot move on with their lives, who are caught in the middle between freeholders, developers, managing agents and all levels of government. My test of this Government’s plan and whether it will be deemed a success is whether it brings this merry-go-round of buck-passing to an end.

I know that the Government are also considering their formal response to the inquiry, including ending the chaotic and fragmented regulatory system. Accountability for building regulations should be streamlined under a single Secretary of State. We need one regulator—a high-quality, well-resourced public body reporting directly to that Secretary of State—and we need robust product regulation. Currently, only a third of construction products are regulated. Instead, all construction products should be subject to regulations to ensure safety and public trust.

This inquiry is just one of many recent high-profile public inquiries into state injustices, whether that is Hillsborough, the Post Office, Windrush, infected blood or LGBT veterans. I welcome the Government’s resolve to righting the wrongs of the past and tackling the injustices that the previous Government largely failed to budget for. Time and again, we have seen a pattern of inaction and too many lifesaving recommendations from public inquiries and inquests ignored by corporate bodies and Departments, and that failure to act has had fatal consequences. Had the coroner’s regulations following the Lakanal House fire, which claimed six lives, been implemented, it is likely that the Grenfell Tower tragedy would have been prevented.

The previous Government dragged their feet on implementing personal emergency evacuation plans for disabled people in phase 1, so I welcome the Government’s announcement today on the next steps to protect disabled tenants. Such examples have convinced me that we must consider an independent oversight body, answerable to Parliament, to track the implementation of inquiry recommendations and prevent avoidable deaths. I welcome the commitment to passing the Hillsborough law duty of candour to ensure that public authorities and officials act in the public interest, with openness, honesty and transparency about their actions, decisions and failings.

Nowhere is the need for candour and oversight more evident than with the royal borough of Kensington and Chelsea, which failed residents in the years leading up to the Grenfell fire, on the night of the tragedy and in its aftermath. The inquiry determined that RBKC bears

“considerable responsibility for the dangerous condition of the building”,

highlighted a

“persistent indifference to fire safety”,

and found that RBKC’s response was

“muddled, slow, indecisive and piecemeal”,

with it

“ill-equipped to deal with a serious emergency”,

exposing a complete failure to protect and serve the community for whom it was entrusted to care. Even today, many north Kensington residents still rely on community groups for essential support and services. In stark contrast to the failures of RBKC, the community acted decisively and heroically on the night of the fire and in its immediate aftermath. I am proud of how our community responded to the fire and continues to support residents across north Kensington.

But this is not just about one council; it is about a culture of neglect and disrespect that impacts millions of people living in social housing across the country. Some 60% of my casework in Kensington and Bayswater relates to slow repairs, damp, mould, overcrowding and poor communication from landlords. On Saturday, I visited a council estate close to Grenfell and spoke to many residents, including a woman who has been in temporary accommodation for 19 years out of the borough and who has had to chase relentlessly to get her move back home, and a resident with an extractor fan that has been broken for years, despite multiple surveyors coming to assess the job.

[Florence Eshalomi (Vauxhall and Camberwell Green) (Lab/Co-op)]

I thank my hon. Friend for making such a powerful speech on behalf of his constituents. What he has described reflects all our inboxes. Does he agree that to address residents’, tenants’ and leaseholders’ concerns in a timely manner with good customer care does not cost any money?

[Joe Powell]

My hon. Friend is absolutely right. The waste of councils’ and housing associations’ precious resources and the waste of people’s time in taking time off work and disrupting their lives to deal with the inefficiency and repairs is something that we have to fix. I am really hopeful that incoming legislation such as Awaab’s law will help with that.

The case study from Saturday is a good example. A constituent is forced to open the windows to prevent mould coming into her home, which means that she has paid thousands extra in energy bills over the past few years while she waits for the council to fix the fan. On the Lancaster West estate, where Grenfell is located, there are concerns that the promise from all levels of government for a modern 21st-century social housing estate will not be fulfilled.

It is essential that RBKC, residents and Ministers agree a plan to complete the refurbishment with transparency and accountability on budgets and timelines, because those residents have been living on a building site for far too long. It is not enough just to talk about change. Until the tenants of RBKC and the housing associations in my constituency are treated with respect and have access to what they are entitled to as a right, they will lack trust in the institutions that are meant to serve them. Just last week, the regulator found one of our major housing associations, Notting Hill Genesis, to be non-compliant after an inspection revealed governance failings and poor health and safety outcomes for tenants.

I do not want just to criticise; I want to help RBKC and our housing associations to find solutions. In the new year, we will be launching a new campaign on social housing quality in Kensington and Bayswater, because I want our community to be a trailblazer on how to implement Awaab’s law on damp and mould, how to enforce the new decent homes standard and how to break people out of the doom cycle of endless emails, phone calls, missed appointments and subcontractors even to get simple repairs done. If we cannot get it right in Kensington and Bayswater given Grenfell, given our amazing community organisations and given that we are on the frontline of the nation’s housing crisis, what hope does the rest of the country have? Central to the campaign will be the voice of tenants. I extend an open invitation to anyone who can help to join our campaign and make a practical difference for the community.

It has been over seven years since the bereaved, the survivors and the local community endured a tragedy that changed their lives forever. I will continue to advocate in this place for truth, justice and lasting change, and for Grenfell bereaved and survivors to be heard. Their dignity and resilience have held up a mirror to us as a nation, forcing us to confront a fundamental question: do we truly give everyone an equal voice in how this country is run?

The opportunity is for the Government—a mission-led Government—to focus on service and give people a real say in decisions that affect them. We cannot afford to continue with nearly a million people sleeping in unsafe buildings. We cannot afford another Grenfell Tower. True justice means criminal charges for those responsible, a complete culture change with respect for every tenant, and every child in the country growing up in a safe and decent home. That must be the legacy of Grenfell.

--- Later in debate ---

[Florence Eshalomi (Vauxhall and Camberwell Green) (Lab/Co-op)]

I commend my hon. Friend the Member for Kensington and Bayswater (Joe Powell) on outlining the concerns of his constituents. In the short four-and-a-half months that he has been here, championing their cause has been central to his role as an MP.

This evening a number of colleagues will touch on the technicalities outlined in the report. I want to focus my remarks on the survivors and victims of Grenfell. The shadow Secretary of State, the hon. Member for Thirsk and Malton (Kevin Hollinrake), said that we all remember where we were on 14 June 2017. I remember very well where I was, because my son was just a week old—he was born on 7 June. As a new mum, though a second-time one, I was sitting up nursing him through the night. I remember my husband coming into the room and asking “What are you watching? Why’ve you still got the TV on? What film is this?” It was not a film; it was real life. I sat there during the night, which many Members probably did as well, just watching that fire. Remembering back to that scene, things were dropping that we might have thought were items, but they were people. Today’s debate has to be about the victims of Grenfell, their families and the 72 people who died.

In May 2023, I went to the Serpentine gallery to watch a short film produced by Steve McQueen. It is a 24-minute film that follows a drone or a helicopter coming in from way out near Heathrow. It is an aerial shot, and quite silent—at first, you can hear the sirens and the noise in the background, but as it gets closer and closer to Grenfell Tower, there is just silence. That aerial shot gives a good overview of just a tall, charred building. As the helicopter goes around the building, you can see inside—the debris, the remnants and the forensic cases. But what is glaringly obvious in that film is blackness. You can almost smell the burning as you watch the film. I challenge anyone who has not seen it to try to watch that film.

I think about the families and the victims, and their long battle for justice. We are now going into the eighth year. This is a fight that they should never have had to endure in the first place. We as a House must have the courage to deliver a fairer society for them—one where the pain they feel can never be inflicted on anyone again. I cannot imagine the anger they feel at the deep failures outlined in the phase 2 report. It outlines over a decade of missed opportunities to identify the risks associated with combustible cladding. The shadow Secretary of State quoted it, as did the hon. Member for Taunton and Wellington (Gideon Amos), and I will quote again. There were “deliberate and sustained strategies” from cladding providers

“to manipulate the testing processes, misrepresent test data and mislead the market.”

Shame on them. [Hon. Members: “Hear, hear.”]

That was compounded by a complete failure of oversight within the Government at every level, and the local council, which ignored residents who raised those safety concerns. The Grenfell disaster represents nothing less than a catastrophic failure of the duty to provide people with even the most basic level of safety. Yet here we are, more than seven years down the line, and those responsible for this tragedy have still not been brought to justice.

As a slap in the face, thousands of people up and down the country still go to bed every night knowing that their building is wrapped in this unsafe cladding. Can you imagine the mental toll? We asked those same people to sleep in their homes and not leave during the covid pandemic, knowing full well that if their building went up in flames, they could not escape. Many of those people are my constituents in Vauxhall and Camberwell Green. Like many other Members of this House, I have had conversations with constituents who are caught up in the cladding scandal through no fault of their own, with the ripple effects of this crisis ruining their lives to this day. We must solve this as a national emergency.

I was shocked that the National Audit Office said that we could not expect an end to the remediation until 2035, which would be 18 years after Grenfell. I therefore welcome the Government’s commitment to step up the pace and finally set a deadline of 2029 for the completion of the remediation. I also welcome the fact that the Government adopted measures to improve fire safety standards on 2 September, and that they have promised the House that they will address the recommendations of the phase 2 report within six months of its release. As Chair of the Housing, Communities and Local Government Committee, I look forward to that, and will be holding Ministers to account. However, as important as those steps are, we cannot pretend that these announcements do enough—they do not address the systematic failures that led to the Grenfell disaster.

I urge Members to read part 4 of the report, if they have not already done so. It outlines how residents felt that the tenant management organisation was an uncaring and bullying overlord that belittled them, marginalised them and regarded them as a nuisance. That behaviour is something that I saw growing up on a council estate, and it may feel familiar to others who grew up in social housing: we know the stigma we faced and the assumptions made about us; we know the disdain we faced from housing providers; we know how often we are ignored, despite knowing our communities better. I take on the challenge raised by my hon. Friend the Member for Kensington and Bayswater in putting the question of how we address the systematic culture back to the Government. Like I said, it does not cost anything for someone to respect their constituents or customers.

We must not ignore how this systematic discrimination against people and treating them as a box-ticking exercise leads to tragedies such as Grenfell. While there are no recommendations on the TMO and tenant relationship in this report, I urge Ministers to look closely at how such relationships work, and at how we can swing the pendulum back to ensure that tenants are listened to.

While it is not mentioned in this report, we must acknowledge that those killed in the fire were disproportionately from black and minority ethnic communities, which suffer from racism and the hostile environment. I want to speak specifically about disabled people, too; they were failed by a basic lack of safety provisions at Grenfell. They have also been failed by delays to the implementation of personal evacuation plans, which leaves disabled people with no clear escape route in a fire, unable to evacuate with everybody else—left to simply hope, pray and wish that the fire does not reach them. I first raised the issue back in 2022 with the then Prime Minister, and nothing has changed since then. I therefore welcome the Government’s commitment today to deeper information sharing between the authorities and emergency services on the requirements of disabled residents. However, I am concerned that Ministers are falling short on four of the recommendations of the Grenfell inquiry. I will be following this up with the Department.

These are people who were never listened to back in 2017, and they are not being heard now. They could not hold their local authority to account when their problems were not dealt with, and some of them still cannot do that today. I urge the Government to act on the findings of the phase 2 report in full, but they must go further to address the inequalities at the heart of the Grenfell fire disaster.

It is more than seven years since 72 people lost their lives. If we are honest as a House, the problems faced by Grenfell victims are still faced by people up and down the country today. This will be fixed only if the Government look beyond targets to address the toxic culture in our housing sector that Grenfell so tragically exposed. This work demands a lot from all of us, but we can and must ensure it never happens again.