Social Housing (Regulation) Bill [Lords]

Florence Eshalomi Excerpts

2nd reading
Monday 7th November 2022 Commons Chamber

[The Secretary of State for Levelling Up, Housing and Communities (Michael Gove)]

I beg to move, That the Bill be now read a Second time.

The Social Housing (Regulation) Bill, which was, of course, first introduced in the other place, is one of a number of steps that the Government have taken in the aftermath of the dreadful tragedy that occurred at Grenfell in 2017. Everyone in the House was shocked by what happened on that night, when 72 people lost their lives in one of the most horrific civilian tragedies that has ever occurred in these islands. The suffering of the victims of that tragedy is almost impossible to relate, and the testimony, forbearance and endurance of the survivors and the bereaved, of relatives and residents, is very much in all our minds as we consider how we can appropriately learn lessons from the tragedy, put right what went wrong and ensure at last that those who suffered receive justice.

[Florence Eshalomi (Vauxhall) (Lab/Co-op)]

I welcome the Secretary of State back to his position. I say that because I think he did make some progress on the cladding issue when he was Secretary of State previously. He will be aware that there are still no personal evacuation plans for disabled people, although the former-former Prime Minister confirmed that the Government would take up all the recommendations of the Grenfell inquiry. Will the Secretary of State please look at that?

[Michael Gove]

I am grateful to the hon. Lady, who, as well as doing fantastic work on the Select Committee in trying to ensure that appropriate progress has been made on matters such as building safety, has been a very effective advocate for her constituents in this regard. Let me emphasise that in the wake of the Grenfell tragedy the Government have to undertake a significant body of work, and the hon. Lady is right to hold us to account for the speed with which we do it. There is work that needs to be done on building safety overall. We have introduced legislation—the Fire Safety Act 2021 and the Building Safety Act 2022—in order to take forward some of the recommendations that were already being generated by the inquiry, and indeed in some cases we did not have to wait for those recommendations to know that we needed to act.

The hon. Lady mentioned a very important factor: the personal evacuation plans. Again, this is a difficult and sensitive question. A number of those affected by the Grenfell tragedy were individuals living with disabilities. It is critical to ensure that the correct regime is in place for those individuals so that they are safe in the homes in which they live—and they deserve to be safe—and also to ensure that were disaster to strike, the fire and rescue services would be able to ensure they could be evacuated safely.

I have heard some of the concerns expressed by residents and others about the Home Office’s response to recommendations on personal evacuation plans. I think it important for me to work with the new Home Office Minister dealing with this issue—the Under-Secretary of State for the Home Department, my hon. Friend the Member for Derbyshire Dales (Miss Dines)—in order to ensure that we listen to what residents have said and, I hope, do better. Listening to what residents have said is critical to our whole approach to what happened in Grenfell, and to broader concerns about the quality of social housing and the safety of those in social housing that that tragedy underlined our need to act on.

--- Later in debate ---

[Florence Eshalomi (Vauxhall) (Lab/Co-op)]

The issue that we are discussing is quite personal for me. I think back to when we lived in temporary accommodation. We were placed, from Brixton, in a B&B in King’s Cross. My late mother was one of those women who made sure that you never missed school. We always had to take the tube from King’s Cross to Brixton to go to school. When we were finally rehoused—my mum, my two sisters and me—it felt like the fairy tale, with the security of our own home, somewhere that was safe, somewhere that was warm, somewhere where we could push the key into the lock and know that this was our home, which was vital for the stability that we had growing up.

It saddens me that many of the constituents I now represent in Vauxhall do not have that. It saddens me that, as the MP for Vauxhall, the majority of my casework relates to housing. It saddens me that, many years after I grew up on a council estate in Brixton, the conditions and state of some of the properties in which my constituents live has not improved. It saddens me, because I know that as a country we should and can be doing better for those tenants living in social housing. It saddens me that there is still such a big stigma for people who live in council housing. When I visit them, I see them taking so much pride in their home: they are people who decorate their home, and they lay out their pictures so I can see their children and families. They are people who have so much pride in their home, but the way in which they are discussed by some councils and housing associations shows that they are treated with disregard. They are treated as the lowest form of people because they live in social housing. That should not be happening, and the tone in which we debate and talk about social housing tenants really matters.

A number of people living in social housing continue to pay their rent and service charges on time. A number of those people are always in credit, as my late mother was, yet when they contact their landlord or housing association they are sometimes met with a barrage of abuse. They are told, “Why are you complaining?”, and meet a barrage of annoyance. We need to change that, and one way in which we can do so is by introducing regulation. The Bill is long overdue, and it contains really good measures, which I welcome, but the reality is that this long-awaited regulation will not happen if we do not have the right funding.

Another area that we need to look at is safety across the social housing sector. Tenants living in social housing raise these issues time and time again, but they are often dismissed until there is a fatality—we know that that has happened in some cases. We have seen what happened when residents living in Grenfell Tower complained about fire safety. I have consistently raised issues relating to fire and the evacuation of disabled people. My inbox is filled with messages from so many people in my constituency who to this day have unsafe cladding and fire defects in their property. Imagine the mental toll it takes on someone’s mindset when they go to sleep every night with their young child or elderly family member that they care for, knowing that there are safety defects in their property.

There is also the mental stress that people are facing. A number of my constituents are unable to remortgage. Every time the Bank of England base rate goes up, their mortgages go up. They are stuck, prisoners in their own homes that they have saved for and worked two or three jobs in some cases to buy. They dreamed of owning their own home, only to see it all shattered, because that dream has now turned into a nightmare, whether it is leasehold legislation, service charges or bills for unsafe cladding—all things that it is within our power to tackle.

Coming back to the key issue of the state of some of our social housing, it is important to say that over the past 12 years, sadly, we have not seen that investment going into social housing. The repairs and maintenance contracts have been divvied up by different landlords. With some of those repairs and maintenance contracts, they even have the audacity to charge my local council, Lambeth, and not actually carry out the work. We hear stories of tenants waiting two or three hours on the phone trying to get people to come out and do repairs. We hear stories of tenants missing a day’s work, only for the people not to turn up to carry out those repairs. When tenants complain, they are met with the same disdain. This cannot go on.

I hope that we can move forward on this and make sure that we recognise that tenants living in social housing deserve the best standards of living, deserve to be listened to, deserve to be able to challenge their housing associations and landlords, and deserve the compensation that, in some cases, they should have received long ago, if we look at the state of their housing.

My only question to the Minister in discussing this matter is this: can she commit to allocate those urgent resources to the regulator to allow it to perform effectively its inspections and any other new duties that arise from the Bill? If not, I know that many tenants I represent will continue to write to me, because all of this discussion will be in vain. Many tenants will be watching this debate today, hoping that the Minister will give them that reassurance, and I hope that we do not have to come back here in a year’s time to discuss and debate the same thing.