Points of Order

Fleur Anderson Excerpts

Monday 22nd November 2021 Commons Chamber

[Mr Deputy Speaker (Mr Nigel Evans)]

I thank Mr Hunt for forward notice of his point of order. He asks how he can put it on the record—well, he has just done that, so congratulations on that. It is important that private discussions in Committees remain private. I am happy to join him in paying tribute to the hon. Members for Brent Central (Dawn Butler) and for Luton North (Sarah Owen), who I am absolutely certain work hard on behalf of their Select Committees. Anybody who sits on a Select Committee must know that it is a privilege to do so, and that there should be no leaking whatever.

[Fleur Anderson (Putney) (Lab)]

On a point of order, Mr Deputy Speaker. Twelve of my constituents have contacted me because they have been waiting for driving licences from the Driver and Vehicle Licensing Agency for months, and they cannot get through. They have tried to call it, and there is no answer; I have tried to call it, and I cannot get through; I have contacted the MP hotline, and I am still waiting for a response. One constituent had a brain tumour and has been applying for his medical renewal licence since May. Please could you advise me on which parliamentary mechanisms are available to me? This is not good enough for my constituents.

[Mr Deputy Speaker]

I thank the hon. Lady for advance notice of her point of order. It is not for the Chair to comment on the DVLA, but I can say that I am aware from other Members of Parliament that responses are simply not coming forward from it. I am concerned to hear that right hon. and hon. Members are not receiving responses, especially if the service is described as a hotline. The hon. Lady’s point will have been heard by Members on the Government Benches; I hope that speedy action is taken. She might wish to discuss the matter with Clerks in the Table Office, who will be able to advise her on ways to pursue the matter.