Euan Stainbank
Main Page: Euan Stainbank (Labour - Falkirk)Department Debates - View all Euan Stainbank's debates with the Cabinet Office
Civil Service Pension Scheme
Euan Stainbank Excerpts(1 month, 1 week ago)
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Euan Stainbank (Falkirk) (Lab)
Capita and MyCSP have failed public servants and ground lives to a halt. Derek tragically lost his wife Julie last year. We found that vital information in relation to Julie’s pension had been lost by Capita, and despite raising this in a previous debate, that case is still unresolved. Despite Capita’s supposed priority to death-in-service cases, it is Derek’s sincere and despairing belief that he will never get what he is entitled to. Tim retired in May. He sent everything he needed to immediately to Capita, which quickly confirmed it had received everything it needed, only to come back to Tim two months later requesting documents it did not initially send him.
I could go on and on—terminally ill people waiting for hours on the phone; prison officers mentally battered and left for months without any updates from Capita. The fact that a single penny has been earned by Capita’s shareholders since it took on the contract is shameful. The fact that that contract was transferred to Capita on the cheap in 2023 is shameful. Minister, enough is enough. Insource this contract.