Oral Answers to Questions

Debate between Emma Reynolds and Lucy Frazer

Tuesday 23rd April 2019 Commons Chamber

[Lucy Frazer]

We are in the process of a £1 billion court programme—one of the most ambitious across the world in relation to how we transform our justice system—and it is appropriate that we get the best and right advice to manage that process. Sometimes we find that it is cheaper to instruct experts than it is to develop that expertise internally, so we use consultants where appropriate.

[Emma Reynolds (Wolverhampton North East) (Lab)]

12. What recent assessment he has made of the adequacy of the regulation of enforcement agents.

[The Parliamentary Under-Secretary of State for Justice (Lucy Frazer)]

There is no excuse for aggressive tactics by bailiffs. I know that the hon. Lady has worked very hard to highlight the issues that have occurred in her constituency, and I was very grateful for her contribution to a recent Westminster Hall debate. She will know that we have undertaken a call for evidence, which addresses the regulation of the industry. Recently, we were very pleased to see the report of the Justice Committee, and we will respond both to the call for evidence and the Justice Committee’s report in the summer.

[Emma Reynolds]

I thank the Minister for that answer. It is unacceptable that many people, including the disabled constituent of mine she referred to, have suffered at the hands of aggressive bailiffs, who seem to think that they are above the law. Debt collectors and debt advice charities are regulated by the Financial Conduct Authority, but bailiffs are an anomaly in all this and do not have independent regulation. I hear what she says about the timetable, but when the Government do respond to the call for evidence and the Justice Committee report, will that include plans for an independent regulator of bailiffs?

[Lucy Frazer]

As the hon. Lady will know, regulation is one of the questions that we are asking in the call for evidence. We will look at the evidence—we have had quite a lot of evidence submitted—and we will be responding to that point about regulation. The Justice Committee made a number of interesting recommendations and put forward some proposals, and we will of course look at those in due course as well.

Oral Answers to Questions

Debate between Emma Reynolds and Lucy Frazer

Tuesday 13th November 2018 Commons Chamber

[Emma Reynolds (Wolverhampton North East) (Lab)]

10. What progress the Government are making on their proposals to crack down on rogue bailiffs.

[The Parliamentary Under-Secretary of State for Justice (Lucy Frazer)]

The hon. Lady is right to highlight that we need to protect debtors from aggressive behaviour by enforcement agents. I have read the report that Citizens Advice has released today, and I am aware of the issues. We intend to launch a call for evidence before the end of the year to help to protect even further those in debt.

[Emma Reynolds]

A constituent of mine, who is disabled and vulnerable, was petrified when she thought she was being burgled: two bailiffs aggressively entered her house without showing any ID, rummaged in her bag and took £240 out of her purse. She was made to pay another £180 on top of that. She only learned afterwards that this was due to a parking fine because her disabled badge was out of date. Given the shocking figures from Citizens Advice, which the Minister referred to, showing that a bailiff breaks the rules every minute, when will the Government urgently review the rules and introduce an independent body to police the rules?

[Lucy Frazer]

I am very sorry to hear about the hon. Lady’s constituent’s situation. I would be very happy to discuss the individual case, as we look at evidence, following the call for evidence. As I have mentioned, we intend to launch the call for evidence before the end of the year, when we will look at these matters very carefully.