Water Companies

Debate between Emma Hardy and Yuan Yang

Monday 8th June 2026 Commons Chamber

[Emma Hardy]

I thank the right hon. Gentleman for this question, and for his question last week as well. As I mentioned last week, the water delivery taskforce looks at planning. It is looking jointly with MHCLG and the Department for Environment, Food and Rural Affairs at where we are building homes, whether we have the right water and what water infrastructure is needed. There has been some retrofitting of properties in Cambridge to make them more water efficient, but the right hon. Gentleman makes a powerful point about the use of grey water. That is definitely on my agenda.

[Yuan Yang (Earley and Woodley) (Lab)]

I thank the Minister for her statement. Tomorrow, I will be bringing Thames Water’s management into Parliament to answer a simple question: what improvements will my constituents get in return for the increases in their bills? My constituents do not feel they are being treated fairly by Thames Water, and that makes it even more important that Ofwat should reject the current deal proposed by Thames Water’s creditors to let it off the hook for polluting our rivers. Does my hon. Friend agree that fairness in the water sector means that the polluters and their investors have to be the ones who pay, not customers?

[Emma Hardy]

My hon. Friend is absolutely right to say that it should be a matter of fundamental respect to Members on both sides of the House that water companies inform Members of what improvements they are making and where. Each and every one of us will have had emails from our constituents about water bills and concerns about rising prices. The least those companies can do is inform customers where the money is going. I admit that some are, but Thames Water has so far failed to supply my hon. Friend with the information she has requested. I do not think it is unreasonable for her to request it, and I repeat my point to Thames Water that if bills are going up, the least customers should know is what they are going up to pay for.