Water Companies

Emily Darlington Excerpts

Monday 8th June 2026 Commons Chamber

[Emma Hardy]

The hon. Gentleman is right to say that South East Water’s communication with customers was frankly not good enough, and nor was its communication with Members of Parliament. One thing we are trying to do through DEFRA is to support the work with the local resilience forum to look at how we can improve that communication, so that everybody knows what is happening and when. That way, we can work as a coherent unit, rather than having miscommunication between the different parties involved.

To repeat an answer I have already given, through the water delivery taskforce, we are looking at planning, water supply and waste water supply together when ensuring we build the homes our country needs. I say “our country”, but it is about building the homes that our people—families, adults and children—need. When we talk about house building, we forget about the number of people living in overcrowded accommodation. I am yet to have a conversation with somebody living in overcrowded accommodation who says no when I ask, “Would you like to live in a home rather than the overcrowded one-bedroom flat you are currently in?” Let us remain focused on the families who desperately need the homes we are building. As a responsible Government, we will build them in a way that does not put extra pressure on our water system.

[Emily Darlington (Milton Keynes Central) (Lab)]

I will raise with the Minister something that I have already raised with her in a letter about the impact of Anglian Water, another failing water company. There was no water on the hottest day of the year for families in Woburn Sands and the Brickhills. That is a disgrace. Around the same time, there was a lack of water pressure, and the fire and rescue service in Milton Keynes had to bring in water to fight a fire. Does the Minister agree that each and every one of these companies has a story of failure, and it is time we held them to account? I urge her to resist calls to allow failing water companies to determine how many homes can be built in this country. Instead, we should make them do the job that they are there for, which is to give water to each and every one of us.

[Emma Hardy]

My hon. Friend is absolutely right, and I could not have put it better myself. She is right to be cross about problems with water pressure. Instead, we seem to be deflecting the problem by saying, “We should not build the homes we need”. We absolutely should build the homes we need, and we should ensure that the water companies deliver the water for them.