(6 years, 6 months ago)
Commons ChamberUniversal credit will be rolled out in my constituency in July. I already deal with lots of constituents who need help getting the benefits they are entitled to, due to unnecessary barriers put up by the DWP. The reality is that half of claimants are unable to make a claim for universal credit online without assistance. What real assurance can the Secretary of State give my constituents? I have heard little today that gives us confidence in the roll-out.
We are making it a much simpler system, by taking six benefits and turning them into one. Instead of the hon. Lady’s constituents having to get housing benefit from the local council, get tax credits from Her Majesty’s Revenue and Customs and also go to the DWP, they can get it all under one roof, because it is streamlined. If she would care to go into a jobcentre with her constituents, they could see how it now works.