Regional Flags: Driving Licences and Number Plates

Debate between Drew Hendry and Andrew Jones

Wednesday 19th April 2017 Westminster Hall

[The Parliamentary Under-Secretary of State for Transport (Andrew Jones)]

It is always a pleasure to serve under your chairmanship, Mr Nuttall. May I start by congratulating my hon. Friend the Member for North Cornwall (Scott Mann) on securing this debate about the use of regional or national flags on driving licences and number plates? I welcome this opportunity, because this is clearly an area of much interest to colleagues from all over our country.

We all know that, on 23 June last year, we voted as a nation to leave the EU. My hon. Friend is correct that many opportunities will arise from that decision. For example, one of the many implications may well be that we will be able to alter the design and components of our driving licences and number plates. I will take each issue separately, and I will start by commenting upon driving licences, which is actually quite a complex area.

The Driver and Vehicle Licensing Agency has been issuing driving licences since 1973. It holds the records of around 47 million drivers and issues around 11 million licences each year. While I appreciate that my hon. Friend and other colleagues see the outcome of the referendum as an opportunity to include regional flags on our driving licences, I have to highlight that that could have practical implications that I ought to share with the House. There would be an administrative burden on the DVLA, and associated costs that would, in due course, be passed on to motorists .

I will explain a bit about the photocard driving licence itself. As we are all aware, there are different designs for a provisional licence and a full driving licence. At first glance, the driving licence looks a little like a credit card. It is credit card-sized and is plastic, and it contains a photograph and some details about the driver, including their name, address and the vehicles that they are entitled to drive. However, it is much more sophisticated than that. For example, it is made entirely from polycarbonate and is built up of multiple layers. It has been rigorously tested to the highest standards to ensure that it complies with international security standards, and to ensure that it is fit for purpose and will retain its integrity for the 10 years of its lifespan.

In terms of the licence’s production, the DVLA is supplied with base cards, which arrive at the DVLA containing only the title—“DRIVING LICENCE”—the Euro flag, the Union flag and the background print; everything else is printed on-site. The driver’s photograph is actually not so much printed, as one might expect, but laser etched on to the polycarbonate material. The driving licence has many other security features, and is therefore one of the most secure and recognisable public documents that we have.

As my hon. Friend is aware, the Government introduced a new driving licence design in 2015 that incorporated the Union flag. When that change was made, the DVLA explored the possibility of giving drivers the option of having the Union flag on their licence or not, so some of the thinking on the prospect of consumer choice has been started. That work showed that the cost to the DVLA would be between about £14 million to £20 million, and it would potentially take two years to implement. The Government decided, therefore, to include the Union flag on all driving licences, without offering a choice, to underpin the sense of national identity and pride that we all share, notwithstanding that the hon. Member for Inverness, Nairn, Badenoch and Strathspey (Drew Hendry) may take a slightly different view of that. Overall I think there is pride in our national flag and our identity as British citizens.

At the same time the DVLA looked at whether it would be desirable to offer drivers the option to have other symbols on their driving licence, such as the cross of St George, the saltire, the red dragon of Wales or indeed, potentially, the cross of St Piran. While it may seem a simple undertaking to give motorists a choice of what to display on their licence, the cost of doing so was even greater than the cost of providing an optional Union flag, which I mentioned earlier. If the optional element is removed—for example if all licences in Scotland were issued showing the saltire—that obviously would have a cost implication, by reducing it. Then, of course, there would be further complications; how would the distribution of the design be decided? Would it be a question of where the driver lived? Of course Scots live right across the United Kingdom, and people from other parts of the country live in Scotland. That presents some quite complicated operational implications for the DVLA.

There are also some potential road safety and security risks. Among the most obvious would be the credibility of our driving licence in the eyes of foreign enforcement agencies. When so many people from the UK drive in places around the world, the recognisability of our licence is a valuable asset.

[Drew Hendry]

Does the Minister agree that currently, with the EU symbol on the driving licence, that problem is greatly lessened, and that by choosing hard Brexit, without taking into account cabotage and customs or keeping access to the EU, the Government will create problems for drivers?

[Andrew Jones]

I fear that that is potentially temptation to rerun the referendum debate. We have been there, and we need to come together and implement the decision of the British people. Obviously, there are practical implications, some of which are risks, and some opportunities. The key thing, of course, is to make sure that we have the best possible deal for the country, and far more opportunity than risk.

My point about the interoperability and recognisability of driving licences is reasonable, because they are perhaps the most common form of identity document that people use. They are not designed to be an identity document but they are used for that purpose in many cases, and it is important that a driving licence should be a robust and secure document that retains its identity. A further implication is that its integrity should not be compromised by more fake licences being in circulation. A lack of familiarity with the licence could of course make it easier for fakes to go undetected.

We estimated what might happen if each county or region were allowed a design. I recognise that few parts of the country have the sense of identity that Cornwall has—

Oral Answers to Questions

Debate between Drew Hendry and Andrew Jones

Thursday 30th March 2017 Commons Chamber

[Andrew Jones]

That was a point the hon. Gentleman made in the debate we had last week. I cannot tell him when the DCLG will be responding to the consultation that it has been running, but I can tell him that my Department will be working with the DVLA and the DCLG to do all we can to ensure that the consumer gets a better deal by tackling some of the bigger rogue parking companies.

[Drew Hendry (Inverness, Nairn, Badenoch and Strathspey) (SNP)]

Last week in Westminster Hall the Minister told me that the provision of DVLA data to private car parking companies is not subsidised, yet a House of Commons Library report and a 2015 report by the Select Committee on Transport stated that it charges £2.50 for each inquiry. It costs the DVLA £2.84 to process each request. The difference in the cost of the service last year was a shortfall of around £700,000. Will the Minister publish current figures on the cost of DVLA data to back up his claim, or is the taxpayer indeed funding the disgraceful practices of private companies such as Smart Parking in many constituencies, including my own?

[Andrew Jones]

The charge is £2.50 for the data. It is basically set on a cost-recovery basis. It is not possible to predict entirely accurately how many claims there will be during the financial year; some years there could be a small deficit, some years a small surplus. As I undertook to do in the debate last week, I will put all the data in a letter in the House of Commons Library.

DVLA and Private Car Parking Companies

Debate between Drew Hendry and Andrew Jones

Tuesday 21st March 2017 Westminster Hall

[Andrew Jones]

I am coming to that. I recognise entirely what we have heard this morning.

A further requirement in England and Wales, where additional liability for parking charges exists for vehicle keepers, is that access to an independent appeals body is provided. That independent appeals service must be free to the motorist. The outcome of the appeal is binding on the parking company but not on the motorist, who can continue to dispute the charge. Companies that do not comply with the codes of practice can face expulsion from the trade association, resulting in the right to have DVLA vehicle keeper data removed.

[Drew Hendry]

Will the Minister give way?

[Andrew Jones]

I am running out of time, so I will not.

I want to answer the question from my hon. Friend the Member for Torbay about whether there is enough enforcement action. Bad practices are tackled. The DVLA can and does suspend the disclosure of data to companies that have not been compliant. However, there is clear concern from Members that we need to go significantly further. I have been working to ensure that we get the balance right.

Let me reassure the House on how we control the data. We have had lots of debates in this House about the right to privacy of our personal data. The trade associations have a code of practice, which includes access to DVLA data being tightly controlled. Companies with an electronic facility to request DVLA data have to sign up to a detailed contract that lays out the requirements on the use and security of data. The DVLA undertakes remote checks on parking companies.

In addition, the Government Internal Audit Agency carries out detailed audit visits on the DVLA’s behalf and undertakes more in-depth checking of individual cases to provide further assurance that requests have been submitted for genuine reasons and there is reliable evidence to back up the request. Non-compliance can result in sanctions, including the removal of the right to data.

The DVLA’s controls around the disclosure of data to parking companies were subject to a detailed data protection audit by the Information Commissioner’s Office last year. I can confirm that the Information Commissioner awarded the DVLA the highest rating for the controls it has in place surrounding the disclosure of data.

There have been a few questions about costs. I can confirm that this is priced on a cost recovery model, so it is neither subsidised nor run at a profit. The DVLA charges a fee for providing vehicle keeper details. In the cost recovery model, the fee is £2.50, which is designed to ensure that the cost burden is met by the companies involved and not the taxpayer. There are significant volumes of requests; we are looking at potentially 4 million in the course of this financial year, as my hon. Friend the Member for Torbay highlighted. However, the Government are not seeing either a profit or a loss.

Many Members have mentioned constituents’ complaints regarding bad practice and motorists who feel they have been unfairly treated by parking operators. There are several routes for redress should an operator fall short of the standards expected. The first is the company’s initial appeal process, which it is required to offer under its code of practice. There is also the independent appeals service, which is free to motorists. I have already mentioned the need for an operator to demonstrate compliance with the code of practice in order to retain its membership of an accredited trade association. If there are breaches of the code of practice, the trade association is there to investigate and ensure that action is taken. Without membership, there is no access to DVLA data.

Consumer protection laws also apply here. Those laws are designed to protect consumers from unfair practices. Trading standards officers are there to investigate complaints and can take action against a particular company. Consumer protection legislation applies to individual cases and the actions of the company in individual circumstances. Breaches can result in prosecution.

I hope that colleagues will recognise that the DVLA has gone through significant controls to ensure that the data are handled correctly and that there are controls and audits. There was a question about responsibility. The DVLA is the responsibility of the DFT. The parking companies and on-street and off-street parking sit with the DCLG. We have to work on this issue together because, without car ownership data, accessed through the DVLA, this industry would stop.

Colleagues have raised issues with me in writing previously and today, and there is clearly a significant issue to resolve. The Government are most concerned about the matter, which is why the DCLG launched its consultation. I will ensure that DCLG colleagues are aware of concerns and the content of this debate. I will also arrange a meeting with the trade associations, to highlight the concerns we have in this House about their members’ practices and to review exactly what enforcement action they take. I share the view of my hon. Friend the Member for North East Somerset (Mr Rees-Mogg) that this is a little bit David and Goliath. Our job is to stand up for the Davids, not the Goliaths. That is completely fair.

I have been asked whether there should be a single standard-setting body for the industry. Competition between industry bodies is generally quite good. Competition can improve services, so I do not think we necessarily need to have just one body. I was also asked whether the relationship between the trade associations and the DVLA is appropriate. It is legal, and it is controlled and audited. The information provision is managed. The concern lies in the code of practice and its enforcement. That is where the next actions will be, and I will take those actions forward from today’s debate.

Oral Answers to Questions

Debate between Drew Hendry and Andrew Jones

Thursday 16th July 2015 Commons Chamber

[The Parliamentary Under-Secretary of State for Transport (Andrew Jones)]

As my hon. Friend knows, this Government are focused on delivering a £2 billion package of road improvements to the A303/A30/A358 corridor, and that includes dualling the A303 from Amesbury to Berwick Down, as was announced in the road investment strategy. Highways England will continue to engage with a wide range of stakeholders as it investigates what it is going to be doing in detail. It expects to start a wider public consultation in 2017. I will be delighted to meet Amesbury Town Council to discuss the scheme and to meet other local stakeholders, including local councils in his constituency and that of my hon. Friend the Member for Devizes (Claire Perry), the rail Minister.

[Drew Hendry (Inverness, Nairn, Badenoch and Strathspey) (SNP)]

Over the past few years, many incidents have raised serious concerns over maritime safety in the coastal waters of the highlands and islands. Those concerns have not yet been addressed. Will the Minister agree to meet MPs from the constituencies representing the west coast of Scotland to discuss those concerns and the provision of emergency towing vessels in the area?