Civil Service Pensions

Debate between Douglas McAllister and Nick Thomas-Symonds

Monday 6th July 2026 Commons Chamber

[Nick Thomas-Symonds]

I am very sorry to hear about the hon. Lady’s constituent. First, if her case is not being prioritised, we would want to see it individually so that we can take it up. Secondly, I am not sure whether her constituent has applied for a hardship loan, but that is the type of situation that I introduced the loan for earlier in the year. If the hon. Lady could write to the Cabinet Office with the details of the case, we could also look at eligibility, if a hardship loan was something her constituent wanted to look into.

[Douglas McAllister (West Dunbartonshire) (Lab)]

I thank the Minister for his statement and I appreciate all the Government’s work to resolve this inherited issue. However, the system is inadequate, and it is causing serious problems for many in my constituency, which has a higher than average number of outstanding cases. Capita’s communication is terrible; my constituents are left in the dark, and vital documents and quotes are repeatedly lost—either that, or it is a deliberate delay tactic. Capita builds up expectations, sets deadlines and, time and again, fails to deliver. When does the Minister envisage that all my constituents will finally get their pensions paid?

[Nick Thomas-Symonds]

I am grateful to all the public servants in my hon. Friend’s constituency and indeed across the country, who frankly deserve better. On past retirement quotations and past retirement dates, and on the actionable bereavement cases, as I indicated a moment ago, Capita’s working assumption is that they will be cleared during the rest of this month and next month. Collectively we must hold them to account for that.

Infected Blood Compensation Scheme

Debate between Douglas McAllister and Nick Thomas-Symonds

Thursday 13th February 2025 Commons Chamber

[Nick Thomas-Symonds]

First, in terms of numbers, as I indicated, IBCA is operating a test and learn approach that then allows it to scale up. It will scale up its capacity alongside that, to ensure that it has the capacity it requires to process the claims. As I indicated, I visited IBCA last month. I can already see that scaling up starting to take place, and the hon. Member can certainly give assurance to his constituents that the Government will continue to do all we can to ensure the swift delivery of compensation.

[Douglas McAllister (West Dunbartonshire) (Lab)]

I thank my right hon. Friend for today’s update. My West Dunbartonshire constituent, Fiona, was infected with hepatitis B following blood transfusions in 1954 and 1985. Fiona is apparently not entitled to any form of support or compensation payment because of missing medical records and because of receiving a transfusion both before and after the 1972 cut-off relating to screening for hepatitis B. Will the Minister agree to meet my constituent and me to discuss this matter and ensure that she and others affected in similar circumstances—apparently a small number—can receive compensation and justice under this Labour Government?