Oral Answers to Questions

Debate between Douglas McAllister and Andrew Western

Monday 16th December 2024 Commons Chamber

[Douglas McAllister (West Dunbartonshire) (Lab)]

How does the Secretary of State envision the future of jobcentres in my constituency and across Scotland, and what role will technology play in that?

[The Parliamentary Under-Secretary of State for Work and Pensions (Andrew Western)]

My hon. Friend is absolutely right to highlight that any reform to our jobcentres must come with digital transformation. We are currently exploring schemes such as a “Jobcentre in your pocket” app, as well as looking for ways in which jobseekers can self-serve in terms of meeting the conditions of their conditionality regime.