Dominic Raab
Main Page: Dominic Raab (Conservative - Esher and Walton)Department Debates - View all Dominic Raab's debates with the Department for Transport
(10 years, 5 months ago)
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Mr Dominic Raab (Esher and Walton) (Con)
T7. Under the previous Government’s franchise, South West Trains passengers are the single biggest subsidisers of other train lines in Britain, yet their services were rated as third worst value for money in 2014, mainly because of overcrowding. Does the Minister recognise that my constituents using South West Trains deserve a fairer deal when Labour’s franchise is renegotiated in 2017?
Stephen Hammond
My hon. Friend has rightly consistently raised this matter on behalf of his constituents. He will recognise that the level of overall satisfaction with South West Trains in a recent survey was at about the sector average, but I recognise, as he does, that overcrowding on South West Trains in the peak hours is a well-known issue and it affects the perception of value for money. My Department is working closely with South West Trains to address that.