Deaths Abroad (Consular Assistance)

Debate between Diana Johnson and Lady Hermon

Wednesday 18th November 2015 Westminster Hall

[Diana Johnson (Kingston upon Hull North) (Lab)]

It is a pleasure to serve under your chairmanship today, Ms Buck. I congratulate the hon. Member for Glasgow North East (Anne McLaughlin) on securing the debate and highlighting this important issue. She spoke so powerfully and so sadly from personal experience, and she highlighted the many families who have campaigned for some years. She made an excellent speech and made specific points with which I agree, including asking the Minister to consider in detail whether a central unit to assist families might be the best way forward.

Sadly, many Members will have had constituents who died abroad. We know it is an awful experience for all those affected. The heartbreak of losing a friend or relative is often compounded by the stress of repatriating a body and navigating a foreign legal system. As we know, and as the hon. Member for Glasgow North East and the hon. Member for Glasgow North (Patrick Grady) mentioned, consular assistance was required this weekend after the atrocities in Paris. I know all our sympathies are with everyone affected, including our consular and locally employed staff who are having to deal with the aftermath of that awful terrorist attack.

Sadly, there is a growing trend of British citizens being caught up in terrorist attacks abroad, including, as has already been mentioned, the attacks in Sousse in Tunisia in June, where more than 30 British citizens were killed, including my own constituent, Claire Windass, who was murdered while on holiday with her husband. In that case, the family told me that the consular assistance they were given was of a very high standard.

I note what the hon. Member for North Down (Lady Hermon) said about the very sad case of John and Lynette and how the consular assistance and support that was given to the families in very distressing circumstances was outstanding. I also note what the hon. Member for Strangford (Jim Shannon) said about the positive experiences that he had had over the years. However, my hon. Friend the Member for Islwyn (Chris Evans) talked about the way in which families had been treated in the case of the Tunisian atrocity, so there is obviously a very mixed picture.

[Lady Hermon]

I am grateful to the hon. Lady and to everyone who has made a contribution. I am profoundly embarrassed by having to say that I have a commitment that means I have to leave the debate, but I did not want the hon. Lady to feel offended. I apologise to you, Ms Buck, and to the Minister and all colleagues for my leaving due to the pressure of a particular commitment that I simply cannot avoid attending. I apologise to the hon. Lady and thank her for offering sympathy to the families of the young honeymoon couple from my constituency who died. It is kind of her to do so.

[Diana Johnson]

I thank the hon. Lady for her comments and for her apologies for leaving.

I hope the Minister will be able to update the House on the work that the FCO is undertaking to ensure that embassies are prepared to deal with major incidents and terror attacks, because unfortunately we see more of them happening. As the number of staff employed at consulates is reduced, what is being done to be able to quickly increase capacity at times of acute need?

I want to raise a few issues arising from the Foreign Affairs Committee report. Like the hon. Member for Glasgow North East, I want to refer to recommendations that came out of that excellent report. I pay tribute to the members of the Committee and to everyone who was willing to give evidence. I read the very distressing accounts of what had happened to their loved ones and the difficulties that they experienced in accessing support from consular services.

The first issue raised by the Select Committee report that I want to emphasise is the need to ensure that the support offered to families is consistent. It is clear that although in a number of cases families and loved ones have received excellent support, many individuals have been let down. That appears to be partly because of the low minimum standards and inconsistent procedures for dealing with deaths abroad. I am glad that the Foreign Office has recognised that problem, and I welcome its commitment to increase the monitoring of feedback and use that to improve training. Will the Minister say a little more about what that actually means in practice?

The Select Committee raised particular concerns about the support offered to families who have suffered a bereavement due to murder or manslaughter. I agree with the Committee that the current minimum offer to such families is far short of what British citizens should expect to receive. I am glad that the FCO accepted that finding and I welcome the fact that the Government have conducted a review, but it sounds like that review is a work in progress. Numerous conclusions identify further work to be undertaken. For example, the review concludes:

“We are already reviewing training and development opportunities for staff”,

and goes on to say:

“We will ask the AJU to consider data protection rules and whether there may be ways of working more smartly within these”.

It also says:

“The AJU will consider how best to support relatives and friends beyond the immediate family”,

and continues:

“The AJU will explore what further measures can be taken at UK and foreign airports to reduce distress for families who are travelling.”

All those commitments and opportunities for review are welcome, but it would be good if the Minister could give us a final update on exactly what the outcomes are.