Oral Answers to Questions
Debate between Derek Twigg and Matt Hancock(9 years, 5 months ago)
Commons ChamberRead Full debate Read Hansard Text Read Debate Ministerial Extracts
Matthew Hancock
Yes, I am grateful to my hon. and learned Friend for bringing the matter to the House’s attention. Work is under way to improve the performance of MyCSP. There has been a year-on-year productivity improvement of it since it started in 2012, but there is much work to do to ensure that we get everybody’s pension administered in exactly the right way.
Derek Twigg (Halton) (Lab)
The problem is that these problems have been going on for a long time. I have written to Ministers over the past 12 months about problems with my constituents and only last week I had a constituent who was given a pension estimate that proved to be completely inaccurate. They had based their future plans on that estimate. May I ask the Minister again to try harder to ensure that we get this sorted out? It has been going on for far too long.